Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1130 Reviews
310Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Prompt and efficient service while you have a comfortable seat in the waiting room.
June 21, 2017
It was a regular oil change and check for any issues. No concerns for the vehicle and out the door on time.
Written By: BRENDA
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June 20, 2017
Written By: Andrea P
Repairs and maintenance
June 20, 2017
No matter what my needs are through the service centre, repairs, tune ups, I am always beyond satisfied. Not only is the job done well, I always feel cared for, respected and valued. I am greeted by name and even asked about how my daughter is. The personal touch is appreciated. I had an issue with the hood of my car that was under warranty, but the insurance company rejected the claim, until the service manager Sylvia took more pictures and resubmitted. The claim was then accepted. She didn't take no for an answer and I feel went over and above for this customer. The staff is warm, welcoming, professional and skilled. Thank you for taking care of me and my gorgeous, midlife crisis, hardtop convertible!
Written By: JACQUELINE
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The Service Team at Jim Thompson Chrysler
View ProfileAir fix
June 20, 2017
It works now... it didn't work at the beginning of the summer, and now it works during the summer. We should be having some nice cool internal temperatures of the van
Written By: REBECCA
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A friendly at home atmosphere.
June 20, 2017
Staff very friendly and accommodating with quick reliable service. Everyone sales and service very knowledgeable in their fields. Always a pleasure to return.
Written By: GLENN
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1.25 hr for an oil change with an appointment.
June 20, 2017
With an appointment for an oil change one would think that a half hour or less should be all it takes.
Written By: DOUGLAS
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i felt that no one cared after i purchased the vehicle
June 20, 2017
I purchased a vehicle and was happy with everything until I went to pick it up. I came on a Monday and when I got there was no ownership as the MTO was busy that day. went back the next day to get the ownership and there were no sticker. I had to show the salesman the email saying stickers were included in the purchase, therefore I had to go back a third day. I work 75km away from dealer. A week after the car was purchased I had a question about the back rear defogger, I called and texted my sales guy and the sales manager, again days then a week went by. after putting a not so nice review on facebook someone finally got back to me. I took the vehicle in they looked at it and it wasn't anything major they say that's the way it is suppose to be. I feel that as soon as I walked out the door that was the end. Unfortunately for me I have to deal with you guys for then next 7 years so I can keep my warranty.
Written By: JEANETTE
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It was great
June 20, 2017
It was a great experience, got some amazing deals on my truck. It's was so good that I went and bought a car from the same salesman.
Written By: MELISSA
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Watch Out!!
June 20, 2017
I am a Honda guy since forever, however when we started looking, we were treated with boarder line contempt at Honda, Nissan and Toyota! Kia and Hyundai were great, but it was Dodge that blew them all away with their customer service and incredible deals! Well done, you got my interest and now my business. Thank you!
Written By: CHRISTOPHER
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Purchasing a car was painless!
June 19, 2017
From the minute I walked in the dealership I was treated with respect, and courtesy. The process was clearly explained, and I had my vehicle much more quickly than I thought I would.
Written By: Tracy
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