Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1130 Reviews
310Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 25, 2017
Service was terrible waited well over an hour for oil change and had an appointment ðŸ˜
Written By: jan m
HI Jan, thank you for your input. As I am always looking for ways to improve service, I would like to discuss this scenario with you. You can reach me at: 613-389-4426 Sylvia Conley, Service Manager
May 25, 2017
Service was terrible waited well over an hour for oil change and had an appointment ðŸ˜
Written By: jan m
HI Jan, thank you for your input. As I am always looking for ways to improve service, I would like to discuss this scenario with you. You can reach me at: 613-389-4426 Sylvia Conley, Service Manager
May 19, 2017
Written By: Dawn C
May 15, 2017
I have had nothing but great deals with Shaun and his crew. Nick and Ryan as well have always been so nice to take care of all my questions, appointments, concerns. Every price I've been given has been fair and the service is second to none. I definitely recommend going in to see them and don't feel pressured at all cause that isn't their motto. Thank you everyone at jim Thompson for my 10th+ purchase and I'm sure many more.
Written By: Rob M
Thank you for your five star review and recommendation, Rob! We are so pleased to hear that you have had several great experiences with our team. We appreciate you coming back to us for your 10th+ purchase and we look forward to continuing providing you with the excellent customer service and fair prices! Thank you again for taking the time to share your feedback. - The Team at Thompson Chrysler
May 10, 2017
stop harrasing me u guys send me emails about junk all the time i get letters in the mail all the time from u guys MY BROTHER OWNS A MECHANISM SHOP I'M NOT DOING BUSINESS WITH YOU STOP HARRASING ME. tame my name email and phone number out of your system and piss off
Written By: Clayton H
it's not really the point I'm getting stuff but when I tell the guy on the phone over and over again and he still goes on once I say no dont keep going on and on i had to hang up on him because he just kept trying to sell me stuff once someone says no they don't want to buy a car dont keep pushing them thats HORRIBLE customer service
May 04, 2017
I bought my truck in 2013 I have had nothing but great service. Not that I have needed much my truck is a gem. Would recomend the dodge ram to anyone wanting a great truck.
Written By: Mike K
April 30, 2017
Terrible. Dont stand behind the cars they sell at all. They are great up to the point of sale then the sleazy car sales tactics start. Will never buy from here again.
Written By: Jon M
April 29, 2017
Jim Thompson Chrysler are great to deal with, each individual will bend over backwards to do all they can to ensure you are happy with the services provided.
Written By: Chris P
April 28, 2017
Brought my vehicle in for a recall .. dropped it off at 930 am. . It's 130 pm still waiting and they haven't even looked at the vehicle. . What was the point on making a appointment?.. I'll never buy a vehicle here again
Written By: Bill H
April 27, 2017
We purchased a vehicle recently from Car Loft which is owned by Jim Thompson. Almost immeditaly started noticing isssues with the heating and cooling system. We called the dealership and got the run around. Eventually they sent us in to the Jim Thompson service department where they discovered the issue. The dealership now wants us to pay a 2000 dollar repair that they knew the vehicle needed when they sold it to us but withheld this info from us at purchase. Filing a complaint against dealership. They only care about the sale here and any issue you have afterwords is just an opportunity to rip you off for more of your money.
Written By: Jon M
It is an unfortunate reality in this business that vehicles have mechanical issues. That is why we offer all our clients many options with warranties and explain in detail the advantage of purchasing and the disadvantages of not. It is impossible to predict when something may fail in the future and equally as impossible to say the issue was a pre-existing one, three months later. As always, we are willing to help our clients and would be happy to do the repair at a discounted rate. Please contact us should you wish to make an appointment. - S Binnie, General Manager
