652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4918 Reviews
152*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 17, 2020
Just wanted to shout out to Jesse at FCM. As a front line sales guy, Jesse was helpful, responsive and professional throughout our purchase of a used vehicle - even when things didn't go perfectly. The vehicle actually came from an associated dealer. When this arrangement threatened to go sideways, Jesse responded after hours on his own time and got the situation resolved. When my own mechanic's check of the vehicle discovered that the FCM service department had passed very low transmission fluid and questionable tire tread, I expected some push back or squirming from FCM. However, Jesse responded immediately to address the issues and had 4 new tires installed. Of course, it is great when nothing goes wrong in a deal. But when something does go wrong, people have a chance to show their level of integrity. Jesse consistently stepped up and delivered on his word.
Written By: Tom H
Tom, thank you for sharing your experience and feedback with us! It's so amazing to hear that Jesse consistently stepped up and delivered on his word. It was a pleasure doing business with you.
January 17, 2020
Just wanted to shout out to Jesse at FCM. As a front line sales guy, Jesse was helpful, responsive and professional throughout our purchase of a used vehicle - even when things didn't go perfectly. The vehicle actually came from an associated dealer. When this arrangement threatened to go sideways, Jesse responded after hours on his own time and got the situation resolved. When my own mechanic's check of the vehicle discovered that the FCM service department had passed very low transmission fluid and questionable tire tread, I expected some push back or squirming from FCM. However, Jesse responded immediately to address the issues and had 4 new tires installed. Of course, it is great when nothing goes wrong in a deal. But when something does go wrong, people have a chance to show their level of integrity. Jesse consistently stepped up and delivered on his word.
Written By: Tom H
Tom, thank you for sharing your experience and feedback with us! It's so amazing to hear that Jesse consistently stepped up and delivered on his word. It was a pleasure doing business with you.