Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota3973 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 27, 2025
I would like to thank Chris Humby as he helped us on our search for a new car. Chris is very knowledgeable and helpful in answering all of our questions. He was patient and communicated well as we were deciding which model would suit our needs best. I wouldn't hesitate to work him when we need our next vehicle.
Written By: Al W
Hi Al, Congratulations on the new car !
January 16, 2025
I am writing this to let you know that I have received very poor service from one of your sales representative (Lucy) and Manager (Andrew). First Lucy called me and booked an appointment to book a Toyota sienna car.I live in Startford. I drove 2hr 15 min one way and when I came to your dealership then she told me the car is sold.No apology or efforts from her side. another thing I told her is that I have a Toyota car which I want to trade. She forgot everything and gave me an invoice without change. She is not professional or not trained very well When I went to Andrew and told him the same story. He was reacting like who cares. No apology or no efforts from his side. I have not seen this like dumb manager in my life anywhere who is holding management position but dont know how to handle situation.He is very Pathetic guy I don't feel a positive sales environment and moral values in your dealership. I won't buy any car from here and will notify about this in our community as well. Also I see the car is still available on facebook Marketplace right now and your 2 salespersons are advertising for the same car so why are you guys doing false advertisement and wasting customers time and if it is sold then remove ad asap.
Written By: Mayur P
Dear Mayur Patel, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your visit. We understand how disappointing it must have been to drive such a long distance, only to find that the Toyota Sienna you were interested in was no longer available. Unfortunately, incidents like this do occasionally happen, and while the car was still available at the time of your appointment, another guest did purchase it during your negotiation. We do strive to keep our listings up-to-date, but occasionally, the timing of a sale can result in such situations. We also deeply regret that you felt your interactions with Lucy and Andrew were unprofessional. Please rest assured that this is not the standard of service we aim to provide, and we will be addressing this internally to ensure that all customers are treated with the utmost respect and professionalism. As for the Facebook Marketplace listing, we will review and remove any outdated or inaccurate advertisements immediately to avoid any further confusion. We value your feedback and sincerely hope that, despite this unfortunate experience, you might consider giving us another chance in the future, perhaps we can order or dealer trade for a Sienna of your liking ? If there's anything else we can do to assist, please don't hesitate to reach out. Best Regards, Anthony Casey General Sales Manager
January 15, 2025
Thanks Dmitry. He is an expert in his field, explained everything in detail professionally, prepared documents in a couple of days, was always in touch and answered all our questions. We picked up our new car today, we are very pleased
Written By: Kateryna T
Hi Kateryna, Thank you for the review.
January 13, 2025
Just bought a car Ishpreet and Chris helped me. They found me a great car and were very friendly and helpful through the whole process. It can be hard to find a good dealership but this place has good reviews for a reason definitely will go back
Written By: Erich P
Hi Erich, Thank you for the review.
January 11, 2025
Thank you Ish and the team and Jackson’s Toyota for the service and simplifying the car buying experience ! Even when an error was made on my end, Ish and his team truly went above and beyond to ensure I was still able to leave with my car that day. Thank you!!
Written By: Katelyn H
Hi Katelyn, Congratulations on your new car !
January 10, 2025
Written By: Brie H
January 09, 2025
10/10 recommend! Chris assisted us and was able to show us cars within our budget and get the best rates possible, he went above and beyond to make sure we wwould be satisfied with our final decision. We were able to leave with a beautiful Toyota Rav4 thanks to Chris’ outstanding hard work and determination! We will 100% be going back when ready to purchase another vehicle. The whole team is so fabulous to work with and such a great atmosphere! You would be crazy to go anywhere else! Thanks again Jackson Toyota for making this experience a memorable one in all the best ways!
Written By: thequeenofspadesxo
Hi There, Thank you for the review.
January 05, 2025
Charges you a higher price for wanting to buy cash.. on already way over priced vehicles… zero consideration and appreciation towards customers.
Written By: shawn s
December 31, 2024
Dona was my service specialist, she was really kind and i felt welcome. She knows about the services for my dad car and what was needed. I had a wonderful experience.
Written By: Hebe D
Hi Hebe, Thank you for the review.
December 26, 2024
Donna was service specialist, she was exceptionally good, compassionate and kind. She was very knowledgeable about the services my car needed .My car was serviced on time. I will be back.
Written By: Blessing N
Hi there, Thank you for the review.
