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Empire Auto Group

282 Springbank Dr , London, ON, N6J1E9

Member since June 24, 2015

282 Springbank Dr London ON N6J1E9

Overall Score

4.7

Empire Auto Group

1496 Reviews

201
Empire Auto Group

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Empire Auto Group Empire Auto Group
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October 09, 2019

Written By: Michelle S

Empire Auto Group responded on December 15, 2020

Hello Michelle, thank you for leaving a review. We take all of our reviews both positive and negative very seriously. If you would like to call our customer service department the number is (519)-659-0888, you can provide us direct feedback.

Empire Auto Group Empire Auto Group
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October 09, 2019

Written By: Michelle S

Empire Auto Group responded on December 11, 2020

Hello Michelle, thank you for leaving a review. We take all of our reviews both positive and negative very seriously. If you would like to call our customer service department the number is (519)-659-0888, you can provide us direct feedback.

Empire Auto Group Empire Auto Group
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October 05, 2019

I had an amazing experience with Hass helping me out through this process to get me into a new vehicle and he pushed hard and worked hard to get me a deal and i fully recommend using Hass!

Written By: Kaleb H

Empire Auto Group responded on September 15, 2021

Thanks for leaving a review Kaleb! Enjoy the vehicle, and welcome to the Empire Auto Family!

Empire Auto Group Empire Auto Group
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September 30, 2019

Purchased a Dodge Journey for an amazing outright cash price. Great people to deal with, questions were answered very quickly and sale was finalized without problems or extra hidden costs. Highly recommended for anyone looking for a great long term vehicle. Thanks again Shawn everyone else there! Go here first. You won't be disappointed.

Written By: Kyle B

Empire Auto Group responded on December 15, 2020

Thanks for leaving a great review! We are glad Shawn helped you find a vehicle which met all of your needs. For anyone you send our way who purchases a vehicle will qualify you for a $200 referral bonus! Welcome to the Empire Auto Family!

Empire Auto Group Empire Auto Group
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September 30, 2019

Purchased a Dodge Journey for an amazing outright cash price. Great people to deal with, questions were answered very quickly and sale was finalized without problems or extra hidden costs. Highly recommended for anyone looking for a great long term vehicle. Thanks again Shawn everyone else there! Go here first. You won't be disappointed.

Written By: Kyle B

Empire Auto Group responded on December 11, 2020

Thanks for leaving a great review! We are glad Shawn helped you find a vehicle which met all of your needs. For anyone you send our way who purchases a vehicle will qualify you for a $200 referral bonus! Welcome to the Empire Auto Family!

Empire Auto Group Empire Auto Group
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September 30, 2019

Unfortunately I've had the worst experience with this dealership :( They were fantastic until my engine light came on, 20 minutes after I drove it off the lot. They were accommodating at first, but started to loose interest. I have been back to their garage 5 times (once, the mechanic called in sick, and they didnt have the decency to call me and let me know). Their mechanic then left, and they asked if I could wait 2 weeks until a replacement was found. That was 2 months ago, and each time I've called I havnt been given a straight answer and just been passed from person to person. I have been very patient with them, and feel I got nothing in return as a customer. I am now stuck with a vehicle that doesn't work, and have been unable to enjoy it. I am extremely disappointed, and regret going to them for my vehicle. If you see a vehicle you like, I advise you to go straight to the dealership and pay that little extra.

Written By: Kimberley S

Empire Auto Group responded on September 15, 2021

Hi Kimberley, Thank you for taking the time to provide feedback, we take all reviews very seriously and would like to reach out to you regarding this matter. If you would kindly like to contact the owner Nick at 519-659-0888, he would very much appreciate an opportunity to discuss this matter further with you, and we hope to resolve any concerns you may have as soon as possible. We very much look forward to hearing from you at your earliest convenience.

Empire Auto Group Empire Auto Group
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AL

September 29, 2019

Excellent and efficient service. Great staff! I rate empire a 5. Would recommend stopping by to purchase your next vehicle here.

Written By: Tracey

Empire Auto Group responded on September 30, 2019

We are glad you enjoyed your experience with Empire Auto Group! For anyone you send our way who purchases a vehicle, you will qualify for a $200 referral bonus. Welcome to the Empire Auto Family.

Related Staff:

There are no staff members associated with this review.

Empire Auto Group Empire Auto Group
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September 29, 2019

Great place great staff willing to help you get the car you want good credit bad credit

Written By: Dan M

Empire Auto Group responded on September 15, 2021

Thank you for leaving a review Dan! Welcome to the Empire Auto Family!

Empire Auto Group Empire Auto Group
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September 26, 2019

Great customer service from the very first contact with Empire. The sales rep Shawn Uz was a great help and very friendly and got me into the car I wanted. I would highly recommend Empire Auto Group

Written By: Ashley c

Empire Auto Group responded on December 11, 2020

Thanks for the 5 star review! Enjoy the new vehicle and welcome to the Empire Auto Family!

Empire Auto Group Empire Auto Group
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September 26, 2019

Great customer service from the very first contact with Empire. The sales rep Shawn Uz was a great help and very friendly and got me into the car I wanted. I would highly recommend Empire Auto Group

Written By: Ashley c

Empire Auto Group responded on December 15, 2020

Thanks for the 5 star review! Enjoy the new vehicle and welcome to the Empire Auto Family!

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