WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac
1530 Dundas St E , Whitby, ON, L1N 2K7
Member since September 01, 2015
1530 Dundas St E Whitby ON L1N 2K7Overall Score
WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac1780 Reviews
868Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Car service
June 06, 2016
Excellent. Service was very good. Really appreciate the experience and quality of attention. Ride service was great and friendly. Thank you very much.
Written By: Donald
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View ProfileEfficient friendly reception, follow up phone call with diagnosis was the the same.
June 03, 2016
Car required new front wheel bearings. Staff was courteous and efficient, the work was completed in a timely fashion. I was very satisfied with the experience.
Written By: Gregory
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View ProfileEngine light came on.
June 02, 2016
I took my car in .without an appointment. Kevin Thornton said they would look at it to see what the problem was. Within a few minutes he carefully explained the problem, said it was under warranty and that it would take about forty minutes to fix.In that time frame it was fixed,washed and the paperwork was done. I was on my way. The dealership was efficient,polite and a pleasure to deal with.
Written By: Adrienne
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View Profileoil change
June 02, 2016
got a free oil change was a very nice surprise to hear that was very happy happy happy happy happy happy
Written By: Gregory
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View ProfileDisappointing
May 31, 2016
While I understand that I got an oil change and a transmission service, it took a long time. I was surprised that the transmission service was done at a different section and not at the quick lube. I mentioned that the rear suspension was making noise. The quick lube attendant suggested the free multi point inspection. When I finally got the vehicle back she mentioned in passing that the suspension checked out ok and if I thought there was still an issue I could bring it back. The whole reason I mentioned it was to determine if i had to bring it back. I don't have time to bring it in again if it's ok. There wasn't even a mention of the request to look at the suspension on the work order. After the visit, the first time I went to use the windshield washer it didn't work. It is dusty around my home and work and I use it 2-3 times a day. I find it an odd coincidence that the very first time I went to use it after being in for service it doesn't work. It may be just a coincidence but I find it fishy.
Written By: Brad
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View ProfileCustomer Service
May 31, 2016
Kevin was great, advised me on what the issue was and had the car ready as he indicated and arranged for pick-up
Written By: Fred
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The Team at Nurse Chevrolet Cadillac
View ProfileExcellent service and follow-up.
May 31, 2016
Friendly greeting upon check-in. Required shuttle service which was quickly attended to. Dropped off for the day for couple of concerns and was contacted within a few hours with a detailed report and scheduled pick up time. Very quick and efficient service provide by all staff. Very satisfied.
Written By: Daniel
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View ProfileMismanagement of the entire service process including many false commitments when the car would be ready
May 31, 2016
The vehicle was taken in on a Wed. and I was told it would be worked on and ready by Fri, Friday I was told it wouldn't be ready until Tuesday due to both the long weekend plus the Body Shop didn't work on it as originally scheduled. Tuesday I was told the Body Shop missed one of the holes it was supposed to repair. I finally got the car after 4:00 p.m. on Thursday. Early on I advised the Service Advisor that I needed the repair done on time as I was selling the car due the fact I'm battling terminal cancer. The repair delays caused me to loose the sale of the vehicle. I bought the vehicle from your dealership and had it serviced at your dealership.
Written By: Robert
Hi Robert. Thanks for taking the time to highlight your recent experience. I have provided your review to both our Service Department and Body Shop Managers to review what occurred and the adjustments to the completion date of your vehicle repairs. They will be in touch tomorrow (Wednesday). Thanks.
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View ProfileMuch better for time
May 31, 2016
Much better than my last visit; same service before took almost 2 hours and that was with an appointment. Much better this time around. I felt less stressful
Written By: Grace
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The Team at Nurse Chevrolet Cadillac
View Profileexcellent
May 31, 2016
Everything was fine. We had an oil change and the car cleaned and waxed and of course it started raining as soon as I got the car. My wife never even got to see it shiny clean, but that is beyond your control.
Written By: Alan
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