Bank Street Kia
2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P1Overall Score
Bank Street Kia1413 Reviews
233Review Ratings Breakdown
Consumer Reviews
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The were so helpful and quick to get me exactly what I needed.
October 21, 2016
I would recommend the sales and finance department at this location. They were friendly, efficient, helpful and very kind!
Written By: TRACY-LYNN
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Ossama Zulfiqar
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October 20, 2016
Written By: L j
October 20, 2016
Written By: L j
Worst experience ever Buyer Beware
September 29, 2016
I purchased a used vehicle from Bank Street Kia in May 2015. It was by far the worst car buying experience I have had. The whole experience, start to finish was awful. First, when I picked up my vehicle, it was filthy inside and out. They didn't even bother to clean it. The tank was empty, the sales person had to leave me waiting so he could go put a measly $10 into the tank - it wasn't even full. I had them include winter tires on rims and only recently I found out that they gave me the wrong size for my vehicle. This caused damage to my vehicle that I had to replace. I made the mistake of trusting the dealership that they would give me a set of tires and rims that fit my car and not tires means for a bigger vehicle. In talking to their sister dealership Bank Street Hyundai they confirmed that Kia grossly overcharged me for the used vehicle. A horrible experience. They're a bunch of crooks.
Written By: Kristen
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The overall experience was seamless and extremely positive.
September 03, 2016
During most of this experience we dealt with Moody. He was extremely helpful and informative. The test drive he took us on in the 2017 KIA Sportage should be the industry standard. Well done.
Written By: JONATHAN
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Mahmoud Al-Hussain
View ProfileM y experience purchasing my car at Bank street Kia was perfect because of the courteous, professional, attentive staff and will recommend this dealership to my friends and family. Thanks again.
August 25, 2016
Overall my experience was perfect. The staff treated me with respect and courtesy, they were efficient and timely and super!
Written By: RICHARD
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Mahmoud Al-Hussain
View ProfilePurchasing our car at Bank Street Kia was a stress free positive experience.
August 25, 2016
We found purchasing our car at Bank Street Kia was stress free. They took the time to explain all of the features of the car in detail and let us know about the great incentives that they were offering. The sales staff are honest and pleasant.
Written By: ANDREA
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Ossama Zulfiqar
View ProfileSales manager excellant in making customer happy with their service
August 25, 2016
sales manager was very attentive in making sure we understood different functions on the car and answered all our questions. Also attended to our concerns
Written By: FRANCIS
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Hamed Hamed
View ProfileSam and all staff
August 24, 2016
Awesome experience. Great service.very accommodating all around. Would highly recommend this dealer to friends and family. Delivery went off without a hitch.
Written By: GEOFFREY
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Samvit Narendra
View ProfileGood service
August 24, 2016
Sales representative provided complete information on vehicle and financing. Price negotiations proceeded fluidly. Car delivery process was a pleasant experience and very informative.
Written By: JOSEPH
Related Staff:
Samvit Narendra
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