2559 Bank St , Ottawa, ON, K1T 1P1
Member since May 21, 2015
2559 Bank St Ottawa ON K1T 1P11413 Reviews
233*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
March 02, 2016
Bank Street Kia offers top notch and respectful car buying experiences. Come with your feature requirements and budget and stick to them; the sales staff will be respectful of these things. My wife and I purchased a 2016 Kia Sorento at Bank Street Kia approximately 6 months ago. We decided to trade in our Corolla for a new vehicle this week. We started at 417 Nissan while looking at the Nissan Rogue and had the worse buying experience we’ve ever experienced; we walked away after being disrespected by the salesmen (I wrote a detailed 1 star review of 417 Nissan on their Google Listing). We decided to give Bank Street Kia another go since my wife was very interested in the 2016 Kia Soul. When we arrived late in the evening, we were already worked up from many hours of dealing and being disrespected at 417 Nissan, but when Vin at Bank Street Kia greeted us, he immediately gave us the sense that we would not be getting there same treatment there. We were not pressured or rushed even though it was getting late and the dealership was closing in an hour and a half. He was calm and walked us through the steps he would take to ensure that we got into a vehicle that met our feature requirements as well as our budget. After only a few minutes, we were relaxed and having a bottle of water and looking at our vehicle options while our Corolla was being appraised. We went over our budget and found the vehicle that could meet it. We test drove and were back about 20 minutes later to discuss pricing and payments. Vin, as well as the Manager were respectful of our budget. Their offer was a bit higher than what we expected, but in the end we agreed on payments that were very beneficial to us (more to us than them, especially since we had some negative equity on the trade in). By 9:30PM we signed a deal for the EXACT vehicle that fit our needs and budget. I returned the following day to finalize the paper work and we’ll be picking up the new vehicle tomorrow. There is a reason why people return time and time again to purchase vehicles from brands and stores they trust. Bank Street Kia got our business and will have it again when it’s time for an upgrade. Thanks again to Vin, for being so polite and professional and to the staff at Bank Street Kia.
Written By: Jonathan L
March 02, 2016
Bank Street Kia offers top notch and respectful car buying experiences. Come with your feature requirements and budget and stick to them; the sales staff will be respectful of these things. My wife and I purchased a 2016 Kia Sorento at Bank Street Kia approximately 6 months ago. We decided to trade in our Corolla for a new vehicle this week. We started at 417 Nissan while looking at the Nissan Rogue and had the worse buying experience we’ve ever experienced; we walked away after being disrespected by the salesmen (I wrote a detailed 1 star review of 417 Nissan on their Google Listing). We decided to give Bank Street Kia another go since my wife was very interested in the 2016 Kia Soul. When we arrived late in the evening, we were already worked up from many hours of dealing and being disrespected at 417 Nissan, but when Vin at Bank Street Kia greeted us, he immediately gave us the sense that we would not be getting there same treatment there. We were not pressured or rushed even though it was getting late and the dealership was closing in an hour and a half. He was calm and walked us through the steps he would take to ensure that we got into a vehicle that met our feature requirements as well as our budget. After only a few minutes, we were relaxed and having a bottle of water and looking at our vehicle options while our Corolla was being appraised. We went over our budget and found the vehicle that could meet it. We test drove and were back about 20 minutes later to discuss pricing and payments. Vin, as well as the Manager were respectful of our budget. Their offer was a bit higher than what we expected, but in the end we agreed on payments that were very beneficial to us (more to us than them, especially since we had some negative equity on the trade in). By 9:30PM we signed a deal for the EXACT vehicle that fit our needs and budget. I returned the following day to finalize the paper work and we’ll be picking up the new vehicle tomorrow. There is a reason why people return time and time again to purchase vehicles from brands and stores they trust. Bank Street Kia got our business and will have it again when it’s time for an upgrade. Thanks again to Vin, for being so polite and professional and to the staff at Bank Street Kia.
Written By: Jonathan L
February 01, 2016
Friendly and approachable staff, great experience. Fairly priced and service was very quick. Excellent work, looking forward to seeing you again.
Written By: TOVA
January 23, 2016
Just purchased my new 2016 Sorento. Thanks to Joe, Moe, and Ralph for a great car buying experience...would recommend you guys every time!
Written By: Paul
There are no staff members associated with this review.
January 09, 2016
I purchased my first car from Kia on Bank Street. Joe was amazing! Such a nice guy, never pushy and really friendly. I would recommend Kia to my friends for sure!
Written By: Christina
There are no staff members associated with this review.
January 07, 2016
A product was agreed upon at the time of purchase but when it came to installing it a different product was installed. We needed to address it and we needed to make a separate appointment to correct it. The originally promised product was installed. The service was good and it was corrected quickly.
Written By: BRENT
December 21, 2015
Nice guy, not pushy, which is good. (needs 20 words, but that's all I need to say! should allow a shorter review so that can send to you)
Written By: DANIELLE
December 15, 2015
Had new winter tires installed and stored my all season tires.. Services was great and on-time. Appreciated the free wi-fi and TV. Thank you
Written By: KIMBERLEY
December 11, 2015
Was a new experience for me and everyone especially Huseyn! Loved the car! And service because got an oil change in less then 20 minutes! Just marvelous!
Written By: BARBARA
December 03, 2015
Last year we purchased 4 new tires on our KIA Sedona, 6 months later our tires were badly worn from bad installation from the Service department, our tires were not seal properly which cause slow leakage, we have been trying for months to get compensation no return calls, today we were informed that they will not be compensating us for our troubles. Wanted to offer us a deal on winter tires. Not acceptable, very poor service and they do not take responsibility for their poor service. Do not use their service dept for installation of tires.
Written By: Sylvie
There are no staff members associated with this review.