Jonker Honda
19515 Langley Bypass , Surrey, BC, V3S6K1
Member since May 15, 2017
19515 Langley Bypass Surrey BC V3S6K1Overall Score
Jonker Honda156 Reviews
25Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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November 08, 2017
Written By: Alexander A
November 08, 2017
Written By: Alexander A
November 06, 2017
Have now purchased two vehicles from this Honda dealership and had an excellent time shopping here on both occasions. All the staff involved were friendly and informative and took great care of me. Highly recommended.
Written By: Matthew P
November 06, 2017
Have now purchased two vehicles from this Honda dealership and had an excellent time shopping here on both occasions. All the staff involved were friendly and informative and took great care of me. Highly recommended.
Written By: Matthew P
November 06, 2017
We are extremely happy with our new Pilot! Byron is our man and he came through for us, again. Thank you!!
Written By: Tanya M
November 06, 2017
We are extremely happy with our new Pilot! Byron is our man and he came through for us, again. Thank you!!
Written By: Tanya M
November 06, 2017
Rude staff profile customers !
Written By: Randy C
Hi Randy, we would like to extend to you our most sincere apologies regarding your most recent issues with Jonker Honda. We have high standards and are always trying to improve our customer service experience. We would greatly appreciate the opportunity to discuss this with experience with you further. If you would be willing to talk about this in more detail, please call Sean at 604-530-6281
November 03, 2017
Bought a new Honda Ridgeline only to discover once I took it home that it had a defective door seal causing excessive wind noise and air to come through. When I told the sales rep, he simply said, call service department. When I talked to the service department, they simply said bring it in. When I showed up at the appointment, the guy looked more than annoyed that I had showed up. Was curt and seemed to want to just to get on with his day. Ultimately they discovered it was defective, that I was correct, and fixed it at no cost. Doesn’t sound so bad, but ultimately they sold me a defective product causing disappointment / annoyance for me, I wasted 4 hours of my time bringing it in, and never received one “sorry for the trouble” or other small token of consideration at any point in the process from the 3 people I talked to about it. They’ll be your best friend while selling you the car, but don’t expect to be treated as anything other than just another annoying customer after that.
Written By: Elias D
November 03, 2017
Bought a new Honda Ridgeline only to discover once I took it home that it had a defective door seal causing excessive wind noise and air to come through. When I told the sales rep, he simply said, call service department. When I talked to the service department, they simply said bring it in. When I showed up at the appointment, the guy looked more than annoyed that I had showed up. Was curt and seemed to want to just to get on with his day. Ultimately they discovered it was defective, that I was correct, and fixed it at no cost. Doesn’t sound so bad, but ultimately they sold me a defective product causing disappointment / annoyance for me, I wasted 4 hours of my time bringing it in, and never received one “sorry for the trouble” or other small token of consideration at any point in the process from the 3 people I talked to about it. They’ll be your best friend while selling you the car, but don’t expect to be treated as anything other than just another annoying customer after that.
Written By: Elias D
Hi Elias, we would like to extend to you our most sincere apologies regarding your most recent issues with Jonker Honda.This issue should have been discovered during our Pre-Delivery Inspection. The technician who did the inspection has been retrained on the inspection process and we hope to be better in the future. We have high standards and are always trying to improve our customer service experience.
November 03, 2017
Bought a new Honda Ridgeline only to discover once I took it home that it had a defective door seal causing excessive wind noise and air to come through. When I told the sales rep, he simply said, call service department. When I talked to the service department, they simply said bring it in. When I showed up at the appointment, the guy looked more than annoyed that I had showed up. Was curt and seemed to want to just to get on with his day. Ultimately they discovered it was defective, that I was correct, and fixed it at no cost. Doesn’t sound so bad, but ultimately they sold me a defective product causing disappointment / annoyance for me, I wasted 4 hours of my time bringing it in, and never received one “sorry for the trouble” or other small token of consideration at any point in the process from the 3 people I talked to about it. They’ll be your best friend while selling you the car, but don’t expect to be treated as anything other than just another annoying customer after that.
Written By: Elias D
Hi Elias, we would like to extend to you our most sincere apologies regarding your most recent issues with Jonker Honda.This issue should have been discovered during our Pre-Delivery Inspection. The technician who did the inspection has been retrained on the inspection process and we hope to be better in the future. We have high standards and are always trying to improve our customer service experience.
