Bytek Automobiles Inc. VW
1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z7Overall Score
Bytek Automobiles Inc. VW1326 Reviews
276Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
April 24, 2015
This is my second lease with Bytek, both times with a VW golf. Although Volkswagen Canada could not get it straight for the first 4-year lease that I had moved and kept sending mail to my old address despite several attempts to get them to change it, the staff at Bytek are very friendly and helpful. I came out of the negotiations for my second lease very pleased with my monthly payments. Honestly, I waffled a lot on whether to buy out my lease, buy a new car, or lease a new car at the end of the first lease, but both the financial and sales associates were very helpful, checking in with me both by phone and by email to make sure all my questions were answered. I also use the service department for maintenance and detailing and I'm very happy with those services as well.
Written By: el k
Thank you for the positive feedback, Katheryne! We are glad that you felt that all your lease end options were properly explained. We look forward to seeing you soon,
April 24, 2015
Just purchased my 2015 Golf GTI with performance package at this dealership. Amazing service and very knowledgeable personnel. Thank you Kris and Rebecca!
Written By: Abdel G
Thank you for the feedback, Abdel! We are glad that you're happy with the GTI, and the Bytek team, we are looking forward to serving you for years to come!
April 24, 2015
Just purchased my 2015 Golf GTI with performance package at this dealership. Amazing service and very knowledgeable personnel. Thank you Kris and Rebecca!
Written By: Abdel G
Thank you for the feedback, Abdel! We are glad that you're happy with the GTI, and the Bytek team, we are looking forward to serving you for years to come!
March 25, 2015
I have only dealt with the service department as I originally purchased my car from Cornwall. My experience was great, I dealt mainly with Rawad as my Golf needed a couple of repairs, the service was fast and professional, and the shuttle service is excellent with very friendly drivers. I would definitely go back, and I recommend dealing with Rawad!
Written By: Naser S
Thank you for the kind words, Naser! We are glad that you enjoyed your service experience, Rawad certainly has a lot of happy clients. Also glad that you were able to take advantage of our three vehicle shuttle service to drop you off, and pick you up! We'll see you soon,
March 25, 2015
I have only dealt with the service department as I originally purchased my car from Cornwall. My experience was great, I dealt mainly with Rawad as my Golf needed a couple of repairs, the service was fast and professional, and the shuttle service is excellent with very friendly drivers. I would definitely go back, and I recommend dealing with Rawad!
Written By: Naser S
Thank you for the kind words, Naser! We are glad that you enjoyed your service experience, Rawad certainly has a lot of happy clients. Also glad that you were able to take advantage of our three vehicle shuttle service to drop you off, and pick you up! We'll see you soon,
March 05, 2015
Went on unhaggle to get best price on a VW Golf. I was instantly contacted via phone by Andrew. I told him to send me information by email and our communications continued that way. During our back and forth, he asked me what a local Mazda dealer wanted to offer me for my trade and I was honest with the deal I was presented with (bi-weekly cost with negative equity.) He then replies with a much higher bi-weekly payment than what I could get out of a Mazda (offered me much less for my trade, which is 100% fine), so I politely told him that I couldn't make a deal unless they at least matched my Mazda deal. Andrew then replied to my email in a condescending tone saying they were two much different cars, and continued to send me links to prove that the Golf was a better car (even though it was clear I just couldn`t afford it.) Long story short, he contacted me without asking, I told him I had a deal on the table and only wanted to make a deal with him if he could beat it, and he became butt hurt that I wasn`t happy with his deal. I have never stepped foot in this dealership and they have confirmed that I now never will.
Written By: Jamie R
We're sorry that you were not happy with your experience, Jamie. That said, we really do think that the VW Golf is a better vehicle than the Mazda. We hope that you enjoy your new car.
December 11, 2014
i will soon be getting my Volkswagen Jetta, I hope I get good service despite the fact, that some people had issues!
Written By: Playstation S
We look forward to taking care of your Jetta! We take pride in ensuring that your vehicle is in top condition, and will make your experience hassle free with our central location and shuttle service.
December 11, 2014
i will soon be getting my Volkswagen Jetta, I hope I get good service despite the fact, that some people had issues!
Written By: Playstation S
We look forward to taking care of your Jetta! We take pride in ensuring that your vehicle is in top condition, and will make your experience hassle free with our central location and shuttle service.
December 11, 2014
Very disappointed with recent service from Bytek. My wife booked an appointment (to get snow tires put on) to coincide with our next oil change. Tires were replaced, but the technician told her that she didn't need the oil change, despite the fact that the 'service' indicator comes on when you start the car, and the date/mileage for next service is clearly indicated on the sticker on the windshield!! A week later (next available appt), back at Bytek - she's getting talked into a 'full inspection' at $320, when all she needs is that a oil change. Bad enough to have to make a second trip, but instead of being even slightly apologetic, Bytek is still trying to take advantage. brutal.
Written By: Eric F
We are sorry about your bad experience, Eric. We certainly want all our client to be totally satisfied with their service visit. To that end, please feel free to contact Greg Taylor, our service manager directly to discuss this matter. We look forward to resolving your concerns.
December 11, 2014
Very disappointed with recent service from Bytek. My wife booked an appointment (to get snow tires put on) to coincide with our next oil change. Tires were replaced, but the technician told her that she didn't need the oil change, despite the fact that the 'service' indicator comes on when you start the car, and the date/mileage for next service is clearly indicated on the sticker on the windshield!! A week later (next available appt), back at Bytek - she's getting talked into a 'full inspection' at $320, when all she needs is that a oil change. Bad enough to have to make a second trip, but instead of being even slightly apologetic, Bytek is still trying to take advantage. brutal.
Written By: Eric F
We are sorry about your bad experience, Eric. We certainly want all our client to be totally satisfied with their service visit. To that end, please feel free to contact Greg Taylor, our service manager directly to discuss this matter. We look forward to resolving your concerns.
