Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus729 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 22, 2025
Just picked up my new 2026 RX-350h and extremely pleased with the whole process. Our salesman, Michael, was extremely professional, friendly and helpful explaining and setting up the vehicle's features. The vehicle was spotless and ready for pickup per our agreement. I was also very pleased with my trade-in's value. I will definitely recommend Michael and Tony Graham Lexus to friends and family!
Written By: Paul H
Thank you for your wonderful review! We’re delighted to hear that Michael provided such a professional and friendly experience, ensuring your new RX 350h was perfectly prepared and ready to enjoy. We’re also glad you were pleased with your trade-in and the overall process. Congratulations on your new Lexus, and thank you for recommending Michael and the Tony Graham Lexus team! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
October 03, 2025
Written By: minh p
October 02, 2025
Written By: SimplyFuntty S
September 24, 2025
I had a great experience at this dealership. All the staff were incredibly friendly and welcoming, you're greeted with a smile every time you walk in. A huge shoutout to Michael Eng for making what initially felt like a daunting process completely smooth and stress-free. His level of customer care went above and beyond. He patiently answered every question we had, no matter how big or small, and kept us updated at every step until our car was delivered. On the day of pickup, Mike took the time to walk us through every detail of the car, making sure we understood how everything worked. His dedication made us feel truly valued and supported throughout the entire process. If you're looking for a new car and want an easy, seamless experience, I highly recommend Tony Graham — especially with Mike!
Written By: Mo P
Thank you so much for your thoughtful review! We’re delighted to hear that our team made you feel welcomed at every visit, and we’re especially proud of the exceptional care Michael provided throughout your car-buying journey. It’s wonderful to know that his patience, attention to detail, and dedication helped turn what could have been a daunting process into a smooth and stress-free experience. We’ll be sure to share your kind words with him—he’ll be thrilled to know he made such a positive impact. Congratulations on your new car, and thank you for choosing Tony Graham Lexus! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 19, 2025
Great service! I went to Tony Graham Lexus with a weird problem with the ownership papers on my deceased father's 20 year old Lexus. I wasn't expecting much help, but Sales consultant Mike and front desk person, Hannah went above and beyond taking care of the matter. Thankyou Tony Graham Lexus!
Written By: Doug S
Thank you so much for sharing your experience with us! We’re very happy to hear that Mike and Hannah were able to step in and go above and beyond to help you resolve such a unique situation. Your kind words mean a lot to our team. We’ll be sure to pass along your appreciation to both of them. Thank you for choosing Tony Graham Lexus! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 18, 2025
So impressed with the consistently excellent service at this dealership after purchase, highly recommend buying from this dealership
Written By: Syed
Thank you for your recommendation! We’re thrilled to hear that you’ve consistently experienced excellent service with us after your purchase. Providing ongoing support to our customers is something we truly value, and it’s wonderful to know it’s made a difference for you. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 16, 2025
I recently purchased a 2021 Lexus ux250h F-Sport, I love this car!!!, never going back to European vehicles or anything else, I want to thank Maddie McCormick for her wonderful service, the best car purchasing experience I have ever had and I have bought a lot vehicles in the past and her service stands out the most, I was asking a lot of questions when purchasing my first Lexus and I am very appreciative for their patience, definitely recommend Maddie Mcormick and the sales team for your next Lexus purchase
Written By: Matt D
Thank you so much for sharing your experience! We’re thrilled to hear how much you love your Lexus UX250h F-Sport. Maddie will be delighted to know her patience and service stood out and made this your best car-buying experience yet. We truly appreciate your recommendation and look forward to welcoming you back for many more Lexus moments ahead. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 15, 2025
Local service is important
Written By: Ted L
Thank you for recognizing the importance of local service! At Tony Graham Lexus, we’re proud to be part of the community and committed to supporting our customers with care close to home. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 12, 2025
Recently purchased a used car at TG Lexus and it was a great experience sales associate Michael was knowledgeable and great to deal with. Thanks
Written By: Frank B
Thank you for the kind words! We’re so glad to hear Michael made your experience smooth and enjoyable. We’ll be sure to share your feedback with him and the Lexus team. Enjoy your new vehicle! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
September 08, 2025
We recently purchased a 2026 NX 350h. We decided to pre-order, given 2025 stock was limited due to demand. Over the following weeks, while we waited for production and final delivery, Tan Vo, our sales consultant, kept us up to date. Tan responded immediately to any email questions that we had and also called to let us know how things were progressing, which was much appreciated. When we received the NX, the handover to my wife and I was exciting. Such a fine looking, quality vehicle. My wife was very happy with the unexpected flowers and also with the time Tan took to help connect her phone to the Lexus app. Tan is so knowledgeable, so efficient and was a real pleasure to work with, from start to finish. Must mention that whenever we popped in, the front desk staff were always friendly and helpful. We have been long-time Toyota owners, but moving up to a Lexus was certainly an awesome experience. We are really enjoying our new Lexus.Thank you to all at Tony Graham Lexus!
Written By: Northern P
Thank you so much for sharing your thoughtful experience! We’re delighted to hear that Tan made your pre-order and delivery process smooth, stress-free, and memorable. His dedication to keeping you informed and going the extra mile during delivery truly reflects the service we strive for at Tony Graham Lexus. We’re thrilled you’re enjoying your new 2026 NX 350h, and we’re honored to have been part of your first Lexus experience after many years with Toyota. We’ll be sure to pass along your kind words to Tan and our front desk team. Wishing you many happy drives ahead! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
