Tony Graham Lexus

August 26, 2025

I went there last week to get a trade in value on my 2025 Rav 4 Limited. I thought they low balled by at least $3000. Went to Belair Lexus and was offered $3200 more than Tony Graham Lexus. Very irritating when you are treated like you know nothing about the game.

Written By: Marko L

August 25, 2025

I purchased my first-ever Lexus (NX-350h) in July 2025 at Tony Graham Lexus on Hunt Club and with special thanks to the exceptional client-service approach from salesman Andrew Chambers. After a couple of months of vehicle shopping, I am SO pleased with my purchase. The Lexus NX-350h is fuel efficient, with a smooth and comfortable quiet ride, has all of the necessary tech features and so very appealing in its appearance. Andrew Chambers made the sales experience effortless and his client-service friendly attitude made it a pleasant experience (and we know that this is not always the case). I am a first and going forward Lexus client and thank you Tony Graham Lexus and Andrew Chambers for the nice experience. For the record to reviewers, you can call and get through to Tony Graham Lexus and it service and sales team members which is not the case at other car dealerships and this was also important to me. Terrific experience!

Written By: Jennifer

August 13, 2025

Probably the best dealership service I have ever witnessed. Service advisors are attentive and the shop is consistent with communication. The espresso machine is suuuch a nice touch omg I love the snacks there. Love that my car is washed inside and out for FREE with my service! Thank you service ☺️❤️

Written By: S C

August 08, 2025

Recently purchased a vehicle here. Mike Eng was fantastic to work with from start to finish! He’s extremely knowledgeable about their vehicles and took the time to walk me through all the features, answering every question with patience. I never felt rushed or pressured. I had a few specific delivery timing requests, and he went above and beyond to make it work. Throughout the process, Mike was always available—whether by phone or txt—all the staff there made me feel valued and appreciated as a customer. If you’re buying looking for a vehicle, I highly recommend this dealership. Ask for Mike!

Written By: Catherine R

August 07, 2025

I recently completed a 170 km drive home in my new Lexus RX 500h, and it was nothing short of exceptional. The vehicle delivers a remarkably smooth and energetic ride, and I’m thoroughly impressed by its performance. While I’m still exploring the many advanced features, I’m enjoying every moment behind the wheel. I’d like to extend my sincere appreciation to Tan Vo for his outstanding support throughout the purchasing process. His responsiveness, attention to detail, and professionalism made the experience seamless and enjoyable. Tan’s expertise and dedication truly set a high standard. Thank You, Tan Sincerely Erin and Terry Morris

Written By: Erin M

August 06, 2025

Written By: Arthur E

August 01, 2025

I'm writing this on behalf of my friend, who experienced extremely unprofessional and racist behavior at this dealership while trying to buy a car part. When he asked a simple question about the return policy, Florindo Calvano, the Parts Manager, mocked him and said: “That’s the part. How many times we gotta tell you? It’s an Asian thing. All Asians ask over and over. Don’t tell us how to do our job. No offense.” He delivered all of that—mocking, stereotyping, and belittling—and then casually added “No offense” at the end, as if that somehow excused what he had just said. The cashier nearby looked visibly uncomfortable while Florindo continued his rant. My friend simply wanted to understand a return policy—he’s not a car parts expert and deserved a clear answer, not humiliation. This was a textbook example of casual racism, made worse by the fact that it came from someone in a leadership role. This kind of behavior is unacceptable anywhere, but especially at a Lexus dealership. If your leadership uses racial stereotypes to shame customers, it raises serious questions about your values and training.

Written By: Customer R

July 31, 2025

We had a great experience purchasing our new car, Andrew Chambers was very helpful and knowledgeable.

Written By: Ano A

July 31, 2025

Michael Eng provided excellent customer service, answered all questions quickly making the whole process very easy. Eko also provided excellent customer service.

Written By: Marilyn T

July 26, 2025

I recently purchased a Lexus and had the pleasure of working with Andrew throughout the process. He was incredibly nice, helpful, and thoroughly professional in all his dealings. Andrew took the time to answer my questions, guided me through the details patiently, and made the entire experience smooth and stress-free. Highly recommend him if you’re looking for a reliable and supportive advisor when buying a car!

Written By: Jasleen S