Tony Graham Lexus
299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6Overall Score
Tony Graham Lexus684 Reviews
53Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 20, 2024
Written By: Drew R
December 10, 2024
Bad experience as a future buyer
Written By: Shehab H
Hi Shehab, thank you for reaching out. We’ve looked into our system but don’t see your information listed under our records. We’d love to learn more about your experience and address any concerns regarding your sales inquiry. Please feel free to contact us at (613) 225-2223 so we can assist you further. We look forward to hearing from you. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
December 07, 2024
Hello, Thankful for good experience and great job, time frame, and efficiency 👍💯💯👍 Ever since Matthew is the best, he is a very accommodating technician and person for all the concerns and questions. I am glad to have you as my neighborhood Delaer and satisfied with my experience with the service department, to be specific. Keep it up. And happy holidays in advance to you and your family 😊
Written By: mdian a
Thank you for your thoughtful and kind words! 🌟 We’re so glad to hear you had a great experience with our service department and that Matthew made such a positive impression. He truly is a fantastic member of our team! We’re honored to be your neighborhood dealer and appreciate your continued support. Wishing you and your family a wonderful holiday season as well! 🎄🚗😊 Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671
December 03, 2024
Poor service department, lost 2grand on my new winter tyres last season cuz of em. Never going for service again cuz I dont trust them anymore with my car. And their ecp is highly non-recommended
Written By: Jawad M
November 16, 2024
Amazing experience
Written By: Autorebex S
Thanks for sharing! Glad to hear you had an amazing experience—here’s to many happy drives ahead! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
October 30, 2024
Just bought a car there this week. Tan Vo provided very easy going no pressure sales. When you go to pickup your new car it will be sitting in the showroom - nice touch. Before we left, Tan explained how all the various systems worked and helped with setting up phones and navigation.
Written By: Paul D
Thank you for sharing your experience! We’re glad Tan’s easy-going, no-pressure approach made buying your car such a positive one. We’re all about those little touches, like the showroom reveal—glad you enjoyed it! Wishing you many happy drives in your new car, and if you need anything, just give us a shout. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
October 22, 2024
Highly Recommend – Exceptional Service and Expertise! I first heard about this dealership years ago from a radio commercial, and after checking out their stellar online reviews, I decided to give them a try for some recent repairs on my car. Not only did they meet my expectations—they surpassed them. The atmosphere is friendly and professional, and the staff really take the time to understand your needs and goals for your vehicle. What impressed me most was the transparency. They provided a detailed breakdown of the work to be done, including estimates and rates, so I had a clear idea of what to expect financially. Their knowledge and expertise were evident throughout, and the fact that they warranty their repairs gave me peace of mind for the long-term reliability of my car. I felt like a truly valued customer from start to finish. To top it all off, my car was spotless—inside and out—when I picked it up. I couldn’t be happier with the experience. Thank you for your excellent service. I look forward to doing business with you again!
Written By: Dan S
Thank you for such an incredible review! We’re delighted to hear that your experience with us exceeded expectations and that our team provided the transparency and expertise you were looking for. Creating a welcoming and professional atmosphere while delivering top-quality service is what we aim for, so it’s wonderful to know you felt valued every step of the way. We’re also happy to hear you appreciated the detailed breakdown and our repair warranty—it’s all about giving you peace of mind for the road ahead. Thank you for choosing us, and we look forward to helping you keep your car in great shape in the future! Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671
October 19, 2024
Treated very well!
Written By: Steve S
Thank you! We’re so glad to hear you felt well taken care of. If there’s ever anything more we can help with, don’t hesitate to reach out. Thanks for choosing us! Sincerely, Aaron Arevalo New Car Sales Manager (613) 271-8200 x513 aarevalo@tonygraham.com
October 13, 2024
Written By: Consty P
October 08, 2024
Extremely disappointed with my recent experience with Lexus Tony Graham. I spent over thousand dollar on my last regular maintenance service without washing my car, the guy gave me a detailing voucher asked me to leave, when I called back to book appointment for detailing, I couldn’t get one… maybe it’s time to trading in my RX 350 for MB GLE…
Written By: D. H
I'm sorry for the experience you had with us. Can you please reach out to me directly so that I may schedule a time for the complimentary service wash to be completed? I can be reached at ccarey@tonygraham.com. Thank you. Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671
