299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6722 Reviews
53*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 26, 2025
Andrew went above and beyond for me. His services were excellent. I highly recommend him.
Written By: Chidimma i
Thank you for the kind words! We're so pleased to hear that Andrew went above and beyond to provide you with excellent service. We'll be sure to share your feedback with him — recommendations like yours mean the world to us! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 25, 2025
We’ve purchased our new Lexus nx 450h+. Tan Vo was the sales consultant we dealt with. Tan was exceptionally amazing and helped us tremendously and responded to our questions and enquiries promptly through text and emails . We would like to thank Tan for this great experience we had at Tony Graham Lexus.
Written By: Larbi E
Thank you for sharing your experience and congratulations on your new Lexus NX 450h+! We're so glad to hear that Tan Vo provided exceptional service and made the process seamless and enjoyable. We'll be sure to pass along your kind words to him. Enjoy your new vehicle, and we look forward to welcoming you back in the future! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 24, 2025
I had a fantastic experience leasing my new Lexus today, and I want to give a special shout-out to Michael Eng for making the entire process smooth, stress-free, and enjoyable. From the moment I arrived at the dealership, he was professional, welcoming, and genuinely attentive to what I was looking for. Michael took the time to explain every detail of the lease agreement and other documents and walked me through the vehicle in a detailed manner. What impressed me most was his patience and transparency. Every step, from the paperwork to walkthrough, was handled with care and integrity. I truly felt like a valued customer. I would highly recommend my relatives and friends asking for Michael if they are looking for a Lexus. Thank you again for helping me drive off the lot with a car I absolutely love!
Written By: Dong M
Thank you so much for sharing your experience! We're thrilled to hear that Michael Eng provided such exceptional service and made your Lexus leasing process smooth and enjoyable. His attention to detail, professionalism, and dedication to our guests truly set him apart. We’re grateful for your recommendation and hope you enjoy every moment in your new Lexus. Welcome to the family! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 23, 2025
My first experience with the service department here was terrible from beginning to end. I went for a simple navigation update, and ended up leaving disappointed. I needed to replace my brakes, which I did, but it ended up being a chain of events where I had to return twice for other problems that were generated. When I spoke to the manager, I was even further disappointed. Will never return here. I couldn’t believe how terribly I was treated and how unimportant my time and money was at this location
Written By: Nua X
July 21, 2025
Great experience and top notch service Michael was amazing super nice, professional and knows his stuff. Would definitely be shopping again here very very soon. Michael thank you so much again for going above and beyond you have earned a loyal customer for life. Bassam
Written By: B H
Thank you so much for your amazing review! We're thrilled to hear Michael made such a great impression and went above and beyond to ensure you had a top-notch experience. We'll be sure to pass along your kind words — and we look forward to welcoming you back again soon! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 11, 2025
Bought a new car from Michael. The service was excellent! Thank you Michael and Ako!
Written By: Justin D
Thank you for the kind words! We're so glad Michael and Ako provided excellent service and helped you find your new car. Enjoy the ride, and welcome to the Tony Graham family! 🚗✨ Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 10, 2025
The service leading up to our purchasing of the car was amazing, but once we paid for the car and it was in our possession the service went absolutely downhill. They became so careless and rude out of nowhere.
Written By: m m
We're really sorry to hear about your experience. That’s not the standard of service we aim to deliver — before or after a purchase. Your feedback is important, and we'd appreciate the opportunity to make things right. If you're open to it, please reach out to myself directly so we can look into this further and ensure your concerns are addressed. Thank you for bringing this to our attention. Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 09, 2025
Just did a complimentary recall service here, overall it’s good: the tech is professional and did the recall patch very fast; they wash the exterior and carpet of the car. However, I requested a loaner when I made the appointment, but was told I need to wait for it. Thanks for the quick job done, otherwise I would miss the next appointment.
Written By: Jack Z
Thank you for your feedback! We're glad to hear the recall service was completed quickly and professionally, and that you appreciated the complimentary wash. We apologize for the inconvenience regarding the loaner vehicle — your input helps us improve our scheduling process. We hope to serve you even better next time! Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
July 09, 2025
Wish i could give every department 10 STARS!! dealt with Honda/Acura for over 40 years and Camco Acura has just plain gone downhill in EVERY way!! So made the decision to switch to Lexus. I should have made this switch earlier. No words can describe their HIGH standards. Yan, you are the most amazing person I’ve ever met at a car dealership. So thoughtful and honest in all the material you provide. I can’t thank you enough for your patient guidance and professionalism. You dress for success and definitely achieve it… SUCCESS AND MORE !Looking forward to visit your dealership in the future.
Written By: Vera C
Thank you so much for your kind words and for choosing to make the switch to Lexus! We're thrilled to hear that your experience with Yan and our team exceeded expectations. Your appreciation means the world to us — we’ll be sure to share your comments with Yan and the rest of the dealership. We look forward to welcoming you again in the future. Enjoy your new Lexus and the journey ahead! 💫🚘 Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
June 28, 2025
We recently purchased a new ES350 and were elated with the service from sales consultant Zhenjia Li who took care of us throughout the whole process. Thanks again. Mike and Diane
Written By: Mike C
Thank you, Mike and Diane! We're thrilled to hear you had such a great experience purchasing your new ES350. Zhenjia will be so pleased to know his support made the process smooth and enjoyable. Enjoy every mile in your new Lexus! 🚗✨ Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com