Woodstock Chrysler

November 02, 2020

I saw a truck they had posted for sale, when I called to inquire about it they said there was a "mistake with pricing" which was $10,000 difference and wouldn't honor the price as advertised. I was willing to drive 1.5hrs just to get this truck as it is a dream truck of mine. As a customer, that is very disappointing to hear but also embarrassing for the company, makes you think how they run business over there. Unless they are willing to sell the truck at advertised price I will not recommend them to anyone. Poor customer service.

Written By: Ali C

June 28, 2020

Written By: Yeshkumar P

June 17, 2020

Woodstock Dodge's service today on my Ram was outstanding. My partner and I purchased a brand new 2019 Ram Classic from a dealership in Hamilton a month ago, after being treated poorly by their service department and told nothing was wrong, Woodstock Dodge took us in immediately. They were able to fully diagnose and fix the issue within a completely reasonable time frame. Cie took the time to answer all of my questions and concerns. Overall 10/10 experience and we will be back. Thank you thank you thank you. :)

Written By: Katherine C

June 17, 2020

Woodstock Dodge's service today on my Ram was outstanding. My partner and I purchased a brand new 2019 Ram Classic from a dealership in Hamilton a month ago, after being treated poorly by their service department and told nothing was wrong, Woodstock Dodge took us in immediately. They were able to fully diagnose and fix the issue within a completely reasonable time frame. Cie took the time to answer all of my questions and concerns. Overall 10/10 experience and we will be back. Thank you thank you thank you. :)

Written By: Katherine C

June 03, 2020

I work overseas and own a 14 Jeep Grand Cherokee. While my wife was driving it 1 day in the winter the coolant temperature warning came on. Sent my wife into this service department. They charged for an inspection, inspection report oil cooler needs replaced (common pentastar v6 issue) and radiator needs to be replaced because they saw coolant around the tank. Being cautious, authorized only oil cooler replaced, and pressure test of radiator. Dealer service advisor calls wife after replacing the oil cooler, and now says that they can get it to bleed to the cooling system, most likely now the head gasket is damaged and needs replaced!!!! Dealer then calls back a few hours later and tells her that it was just air in the system and it’s good to go system was pressure tested and all is good. Wife proceeds to pickup vehicle and another service advisor that has not dealt with the vehicle now proceeds to tell my wife that the radiator is cracked and must be replaced right away or she will damage the engine. It’s been 2 years now, and the supposedly cracked radiator has never been replaced and has no leaks.

Written By: Daniel S

June 03, 2020

I work overseas and own a 14 Jeep Grand Cherokee. While my wife was driving it 1 day in the winter the coolant temperature warning came on. Sent my wife into this service department. They charged for an inspection, inspection report oil cooler needs replaced (common pentastar v6 issue) and radiator needs to be replaced because they saw coolant around the tank. Being cautious, authorized only oil cooler replaced, and pressure test of radiator. Dealer service advisor calls wife after replacing the oil cooler, and now says that they can get it to bleed to the cooling system, most likely now the head gasket is damaged and needs replaced!!!! Dealer then calls back a few hours later and tells her that it was just air in the system and it’s good to go system was pressure tested and all is good. Wife proceeds to pickup vehicle and another service advisor that has not dealt with the vehicle now proceeds to tell my wife that the radiator is cracked and must be replaced right away or she will damage the engine. It’s been 2 years now, and the supposedly cracked radiator has never been replaced and has no leaks.

Written By: Daniel S

February 29, 2020

Randomly checked out the lot seeking a van, they were not pushy and we decided on our own to test drive and purchase a used caravan. They were informative and gave us all our options and quickly had us behind the wheel of our new van! There was an ordering error for our winter mats and right away they corrected it and re ordered us the correct ones! Very pleased with the staff and overall experience!

Written By: Ashley N

February 18, 2020

Written By: Aimee L

February 16, 2020

Ron Roberts is a great guy!! He’s extremely knowledgeable and very accommodating. I highly recommend!

Written By: Barbara M