1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X12334 Reviews
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*Showing a selection of the total reviews available from Facebook.
June 18, 2020
Wonderful experience. Staff (Paul in sales and Daylan in Finance) were informative, kind and patient. Purchased a vehicle (with a trade-in). They made the process super smooth and tailored to me. Highly recommend.
Written By: Wendy C
Thank you for sharing your exerience with Paul and Daylan! We appreciate your business!
June 15, 2020
It dose not take 7 hours to go in for an oil and fuel filter change when my apointment is booked for 10am also missed the fuel filter. You guys just lost a lot of fleet busness. And you did not bother to sanitize during a pendemic I suppose I should have went to ford
Written By: lI T
Thank you for your feedback. We would like to apologize for the experience you had with our service department. If you could email bmccorry@stadodge.com in confidence so we can properly address your concern. Again, we apologize for your experience.
June 15, 2020
It dose not take 7 hours to go in for an oil and fuel filter change when my apointment is booked for 10am also missed the fuel filter. You guys just lost a lot of fleet busness. And you did not bother to sanitize during a pendemic I suppose I should have went to ford
Written By: lI T
Thank you for your feedback. We would like to apologize for the experience you had with our service department. If you could email bmccorry@stadodge.com in confidence so we can properly address your concern. Again, we apologize for your experience.
June 15, 2020
I have had nothing but bad experiences with St. Albert Dodge since 2014. Call it the definition of insanity, but it seems that every time I have tried to give these guys a chance to do better, they have messed up. It started in 2014 while shopping for a new Jeep Wrangler Sahara. I went to see them (as I live in St. Albert) and was met with indifference and virtually no assistance, so I went to Sherwood Dodge and bought my truck there. Over the intervening years I have tried a few more times at the service centre, but again, disappointment. I figured this past Saturday that I would go to their parts department and see them about getting new LED head lights for my Sahara, I mean, how badly could they screw that up. Well, the kid at the counter had no idea what I was looking for and suggested that I come back during the week, so, like a fool, I did. On Monday I returned and waited over 20 minutes for service and finally just left. For the last time, I've had it with these guys.
Written By: Brian
There are no staff members associated with this review.
June 14, 2020
Huge thanks to Chad and Jerry for an awesome and easy experience! They both made the process extremely enjoyable, while Chad went above and beyond to help me find the perfect truck and ensure it was spotless for pickup. I highly recommend anyone looking for a used or new vehicle check out this location.
Written By: Colin M
Thank you so much for your review! We are so happy that your experience with Chad and Jerry was enjoyable. If you have friends or family in the market for a vehicle, we have an excellent referral program. Thank you again for your kind words and we look forward to continue to be there for all your vehicle servicing and purchasing needs!
June 14, 2020
Huge thanks to Chad and Jerry for an awesome and easy experience! They both made the process extremely enjoyable, while Chad went above and beyond to help me find the perfect truck and ensure it was spotless for pickup. I highly recommend anyone looking for a used or new vehicle check out this location.
Written By: Colin M
Thank you so much for your review! We are so happy that your experience with Chad and Jerry was enjoyable. If you have friends or family in the market for a vehicle, we have an excellent referral program. Thank you again for your kind words and we look forward to continue to be there for all your vehicle servicing and purchasing needs!
June 10, 2020
I was a bit apprehensive about buying an out of province vehicle as we weren’t able to come view it in person or do a test drive before committing to the purchase. My sales representative, Chad, as well as his associates all did an excellent job providing me with the information I needed to make an informed decision. I can definitely say that when we did arrive to pick up my new Jeep, my expectations were more than exceeded! I would 100% recommend this dealership to anyone searching for a new ride both in and out of province.
Written By: Reed A
Thank you for sharing your experience with us Reed! We appreciate your business and look forward to seeing you again in the future! Thank you for the recommendation and enjoy your Jeep!