That Car Place
443 Exeter Rd , London, ON, N6E2Z3
Member since June 24, 2015
443 Exeter Rd London ON N6E2Z3Overall Score
That Car Place417 Reviews
100Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 15, 2018
Very good experience . There was one issue but it was dealt with in a quick and professional manner. I would definitely recommend That Car Place .
Written By: Greg
Hey Greg! We are glad you made us aware with your concerns and we were able to handle it in a quick and professional matter, and everyone left the situation happier then they came in to it. We always strive for perfection but may fall short. We are working to perfect our customer service and give the customer their best buying experience. You know where to find us on your future purchases! Thank you !
May 15, 2018
I am very pleased with That Car Place. I have bought 2 cars here now and am constantly impressed with the sales people, they are incredibly friendly and knowledgable and the finance manager was also amazing at getting us the best financing and the best rate possible. I highly recommend them if you are looking for a used car and / or looking to rebuild your credit. Kudos!
Written By: Johnny T
Good afternoon Johnny! We are so glad you chose to come back as a repeat customer! Our finance manager as well as Sales staff really do know the ins-and-outs of the car business, and what would work best for you , we are very glad they could help you so well, and we hope you are enjoying your new car. We look forward to seeing you in the future when you want to trade in or up again!
May 15, 2018
I am very pleased with That Car Place. I have bought 2 cars here now and am constantly impressed with the sales people, they are incredibly friendly and knowledgable and the finance manager was also amazing at getting us the best financing and the best rate possible. I highly recommend them if you are looking for a used car and / or looking to rebuild your credit. Kudos!
Written By: Johnny T
Good afternoon Johnny! We are so glad you chose to come back as a repeat customer! Our finance manager as well as Sales staff really do know the ins-and-outs of the car business, and what would work best for you , we are very glad they could help you so well, and we hope you are enjoying your new car. We look forward to seeing you in the future when you want to trade in or up again!
May 08, 2018
Good people and service. Decent price.
Written By: Ted S
Thank you for leaving a review, and we are very glad to hear that our staff did a great job working with you. We strive for perfection, but looks like we fell short here. We use a third party marketing tool to competitively and accurately price our vehicles. What the price does not show is the quality of the vehicle as we recondition the vehicle to be in the best shape possible for a used vehicle. Please feel free to let us know what we could have or can have done to really go after that 5 star rating and 5 star experience! We appreciate your business, Thank you!
May 08, 2018
Good people and service. Decent price.
Written By: Ted S
Thank you for leaving a review, and we are very glad to hear that our staff did a great job working with you. We strive for perfection, but looks like we fell short here. We use a third party marketing tool to competitively and accurately price our vehicles. What the price does not show is the quality of the vehicle as we recondition the vehicle to be in the best shape possible for a used vehicle. Please feel free to let us know what we could have or can have done to really go after that 5 star rating and 5 star experience! We appreciate your business, Thank you!
2013 Kia Sorento
May 03, 2018
I just purchased a vehicle from here this weekend. The price was more than resonable and the car is pristine. The customer service was excellent, from sales to the service department. There was never any pressure to buy and I always felt I was in control. I can't adequately describe how great That Car Place is. I would definitely recommend it everyone.
Written By: Catherine
Related Staff:
There are no staff members associated with this review.
May 03, 2018
For everyone who is afraid of purchasing from a used car dealer ... Fear Not! Jeff was outstanding and professional, and the deal smooth. They threw in a brake job when it was not to their standards ... AFTER I committed. Any other place would have let me eat it. Thank You!
Written By: Peter D
April 25, 2018
The staff are extremely helpful and kind. It is such a welcoming environment. Thank you for making my first time buying a car so amazing. I highly recommend!
Written By: Mercedes B
Good morning Mercedes, thank you for such a great review!! We are very happy you chose us as your dealership for your first experience in buying your car and we are even happier that it was such a great experience! Due to our no pressure sales, we invite the welcoming environment through out the whole process from the moment you talk to a salesman to moment you get the keys to your new car. Our number 1 priority is our customers, and we are satisfied to say that was reflected in your visit and buying experience. Hope you are enjoying your new Volkswagen!!
April 24, 2018
No sticker prices on the cars...hard to browse when you have no idea the cost. Website isn't kept up to date. Once sold, please take off the site. Wasted time
Written By: Leanne K
Hello Leanne, we really apologize that when you came in to That Car Place, there was no window stickers placed in the cars that you viewed, we have been in the middle of price adjustments on our inventory to lower most of the prices, the situation has been rectified and we hope the next time you come to view vehicles it will be to your satisfaction. When we remove a vehicle from the website it takes up to 72 hours to process, again, we hope that when you view our website now it is up to your satisfaction, thank you for your experience and we hope we answered all your concerns!
April 24, 2018
No sticker prices on the cars...hard to browse when you have no idea the cost. Website isn't kept up to date. Once sold, please take off the site. Wasted time
Written By: Leanne K
Hello Leanne, we really apologize that when you came in to That Car Place, there was no window stickers placed in the cars that you viewed, we have been in the middle of price adjustments on our inventory to lower most of the prices, the situation has been rectified and we hope the next time you come to view vehicles it will be to your satisfaction. When we remove a vehicle from the website it takes up to 72 hours to process, again, we hope that when you view our website now it is up to your satisfaction, thank you for your experience and we hope we answered all your concerns!
