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Bank Street Mazda

2575 Bank St , Gloucester, ON, K1T 1M8

Member since June 15, 2017

2575 Bank St Gloucester ON K1T 1M8

Overall Score

4.5

Bank Street Mazda

2325 Reviews

177
Bank Street Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Mazda Bank Street Mazda
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August 13, 2024

I had the pleasure of dealing with Mohammed in this dealership. He is super friendly and not pushy at all. Although we decided to keep our car for now since we need it for a bit longer, instead of selling to the dealership, they respected our decision. I am quite happy with the interaction with this dealership and I will continue going there if I need any Mazdas in the future. My friend also just got a new car there and they told me the price there is the best in town after shopping around.

Written By: Jiaqi W

Bank Street Mazda responded on August 15, 2024

Thank you, Jiaqi. We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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August 11, 2024

Disappointed with the service team. It literally took 2hrs to diagnose a wheel bearing. At 160$/hr it cost me 320$ to have it diagnosed. They even called me because they thought my transmission was the problem at 1st. What a joke, don't have your car repaired by uneducated mechanics and go somewhere else

Written By: Mike B

Bank Street Mazda responded on August 13, 2024

Hi Mike, we sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Mazda Bank Street Mazda
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August 01, 2024

Great experience. Charles helped me with right vehicle at right price

Written By: Shashank G

Bank Street Mazda responded on August 03, 2024

Thank you so much for sharing your experience with us. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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July 31, 2024

Ayache is the best salesperson I’ve met at a car dealership. Respectful, kind, truthful and genuine. He is exactly who I wanted to interact with in this context!

Written By: Émilie D

Bank Street Mazda responded on August 02, 2024

We are happy to see that you have a 5-star experience with us. Thanks for sharing.

Bank Street Mazda Bank Street Mazda
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July 30, 2024

I recently had the pleasure of working with Xavier Desormeaux when purchasing my Mazda 6, and I can't say enough about the incredible experience. From start to finish, Xavier exceeded all expectations with his exceptional service, professionalism, and expertise. He took the time to understand my needs and provided insightful recommendations that ensured I made the best choice. Xavier's deep knowledge of the vehicles, combined with his honest and transparent approach, made me feel confident and well-informed throughout the entire process. He was incredibly attentive to my needs and preferences, ensuring that every detail was perfect. His genuine passion for helping customers truly sets him apart, and his friendly demeanor made the experience enjoyable and stress-free. If you're looking for someone who goes above and beyond to ensure you drive away happy, look no further than Xavier Desormeaux. I wholeheartedly recommend him to anyone in the market for a vehicle – his exceptional service and dedication to his clients are second to none. Don't miss the opportunity to work with such a fantastic sales consultant. You won't be disappointed!

Written By: Olukoya B

Bank Street Mazda responded on July 31, 2024

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Mazda Bank Street Mazda
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July 27, 2024

I had the best experience with bank street Mazda, they were friendly, helpful, welcoming and did their best to make it easy for me to get the car especially Hussein Tomeh, Charles and Zein Jolan ,Hussein gave me a good deal , he knew what I wanted and gave it to me , Charles went through every detail in the car , helped me a lot , and Zein was very helpful doing the finince for the car and finished the deal in no time. Il very happy with their service and would recommend bank street Mazda , Hussein, Charles and Zein . I wanted to thank this team for their help and kindness.

Written By: Enaam E

Bank Street Mazda responded on July 30, 2024

Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Mazda Bank Street Mazda
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July 26, 2024

I recently bought a Mazda CX-30, and Ayache was incredibly friendly and helpful throughout the process. He made the experience smooth and enjoyable. Highly recommend!

Written By: Farzam L

Bank Street Mazda responded on July 30, 2024

Congratulations on your new vehicle, Farzam! We are happy to know about your awesome experience of purchasing your new car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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July 25, 2024

I recently had the pleasure of working with Zein (finance manager) and Ayache (sales representative) during the purchase of my new car, and I couldn't be more impressed with their professionalism and expertise. From start to finish, they made the buying process smooth and enjoyable. They took the time to understand my financial needs and preferences. Their attention to detail and clear communication made each step of the process easy to follow, eliminating any stress or confusion I might have had. Thanks to both Zein and Ayache, I drove away with confidence in my purchase, knowing I had made the right choice financially. I highly recommend them both to anyone looking to buy a car—the commitment to customer satisfaction and financial expertise was amazing. Thanks guys

Written By: Jesse P

Bank Street Mazda responded on July 26, 2024

Thank you for taking the time to write about your experience. It is wonderful to hear that Bank Street Mazda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Bank Street Mazda Bank Street Mazda
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July 23, 2024

Amazing Mazda rep JAWAD transaction went smoothly i highly recommend

Written By: Olamide M

Bank Street Mazda responded on July 25, 2024

Thank you so much for this review. We really appreciate you being our customer. We’re here for you anytime.

Bank Street Mazda Bank Street Mazda
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July 23, 2024

Ayache and Sully were both excellent people. The process was quick and painless and I walked away with a beautiful automobile!

Written By: marie c

Bank Street Mazda responded on July 25, 2024

We are so grateful for your review. We hope to see you again soon.

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