Jim Thompson Chrysler Dodge
805 Gardiners Road , Kingston, ON, K7M 7E6
Member since June 02, 2017
805 Gardiners Road Kingston ON K7M 7E6Overall Score
Jim Thompson Chrysler Dodge1130 Reviews
310Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
July 08, 2023
Amazing experience purchasing our new to us (preowned) Mazda CX9 with Steve Hayes! Thank you! Zoom Zoom!
Written By: N J
Thank you, N J, for giving us five stars! We're thrilled to hear that Steve was able to make your experience purchasing a preowned Mazda CX-9 so amazing.Thank you for choosing to work with our team and we hope you absolutely love your CX-9! Zoom Zoom! - The Team at Thompson Chrysler
June 27, 2023
A huge thank you to Chris and Ryan for not only the amazing customer service but also getting me into the exact Durango R/T I wanted. This is my third brand new vehicle from different dealerships but this was by far the best experience. Super friendly and helpful. I was happy with the trade in value of my truck and happy with the deal we made on the Durango. I highly recommend these guys if you’re looking a new or preowned vehicle.
Written By: kurt g
Thank you so much for your wonderful review, Kurt! We're happy to know that Chris and Ryan provided you with an amazing customer service experience and were able to help you get the Durango R/T you wanted. It is a beautiful vehicle! Thank you once again for choosing to work with our team here at Thompson Chrysler. If there's anything else we can do for your post-purchase, please don't hesitate to reach out. We hope to have the opportunity to serve you again in the future! - The Team at Thompson Chrysler
June 03, 2023
Top shelf! Stayed late (After normal hours) to make a great deal. Delivered new vehicle (2023) and picked up my old (2021) from my work as I have no time. Excellent customer service. Excellent finance manager (Tony)! This will not be my last visit or purchase. Thank You.
Written By: Global P
Thank you so much for your fantastic review! We appreciate you sharing your experience purchasing a your new vehicle from us. Tony is an awesome member of our team and will do anything to make his customer's lives easier. We hope you are loving your new vehicle and we look forward to seeing you again in the future. Thank you again! - The team at Thompson Chrysler
Excellent service
April 19, 2023
We have purchased four vehicles now through Nick Jensen at Jim Thompson. Nick has provided excellent service to us each time we have contacted him. He helps us find the perfect vehicle based on our needs at the time. He is very personable and easy to work with. Would recommend Nick to anyone looking for a new vehicle at Jim Thompson!
Written By: Brittany
Related Staff:
Your Friends at Jim Thompson Chrysler
View Profile
Excellent service
April 19, 2023
We have purchased four vehicles now through Nick Jensen at Jim Thompson. Nick has provided excellent service to us each time we have contacted him. He helps us find the perfect vehicle based on our needs at the time. He is very personable and easy to work with. Would recommend Nick to anyone looking for a new vehicle at Jim Thompson!
Written By: Brittany
Related Staff:
Your Friends at Jim Thompson Chrysler
View Profile
April 12, 2023
Thompson Chrysler has reached out to me and issued a sincere apologize. I am willing to give them a second chance. I have moved my rating from a 2 to a 4 based on my purchase of a 2022 Jeep Grand Cherokee WL74 Overland. They handled my purchase perfectly. ********* I bought my new Jeep Grand Cherokee from Thompson Kingston and am very happy with the purchase. One of the reasons I liked Thompson is that they assured me that the Service Department has very good on-time record....because I come from Brockville to Kingston (75 km), I always want to be booked first thing in the morning so that I don't have to gamble on when my vehicle will be brought in for servicing. Today, I was booked in for a simple tire change and oil change for 8 am. I arrived at 7:50 am and indicated that I will be in the waiting room. I have a tracker in my vehicle so I know when it moves and I received a notice that the vehicle entered the service bay at 8:47 am...a full 47 minutes from when I was scheduled. When I approached the Service Advisor (in a nice way) after the work was completed, she stated that it was because some of the mechanics were booked off sick that day. I don't know if it is true or not but I can say I have received that excuse from every business since covid began 2-3 years ago. As a note, I received this same excuse from my local dealership when they kept my car all day without servicing it. I plan to go to my local dealership as it is far closer to ultimately be disappointed. Service Departments please let your customer know when there are delays to allow us to reschedule if we so wish.
Written By: Barda P
April 04, 2023
After unfortunately getting into a rear end collision which totaled my car, I needed to get a new vehicle. I put my trust in Melanie, and she did not disappoint! I received nothing but great service & hospitality from Melanie. She made sure every step of the way that I was happy, and most importantly, felt safe in my new car. I definitely recommend her services at Jim Thompson Chrysler, she is nothing short of amazing.
Written By: Rianne F
Hello Rianne, thank you so much for taking the time to share your amazing experience with us. We are delighted to hear that Melanie was able to provide you with outstanding service and hospitality when selecting your new vehicle. Although it is very unfortunate that your previous vehicle was written off, we are so happy that you choose Thompson Chrysler for your new wheels. Once again, thank you for your five star review. We hope you love your new vehicle for many years to come! - The Team at Thompson Chrysler
Amazing
March 14, 2023
Very professional. No pressure sales, which I really like. Everyone on the team was friendly. Thank you Chris and Ryan for such a great truck buying experience.
Written By: RodneyKelly
Related Staff:
March 09, 2023
I had such a wonderful experience with this dealership. I have a 2 young kids and they were so patient and really took time to understand my needs and the needs of my family.
Written By: Bria S
Thank you for your kind words, Bria! We are so pleased to hear that Thompson Chrysler was able to meet both your needs and the needs of your family. We understand how difficult it can be for busy parents juggling so many different things, and are glad we could provide a helpful and positive experience for you. We appreciate you taking the time to tell us about your positive experience. Thank you again! - The Team at Thompson Chrysler
March 02, 2023
We just bought our new Jeep Grand Cherokee from Jim Thompson Chrysler. The team made us feel in charge of the whole process. Great product. Great team. Great experience.
Written By: Norm M
Thank you for your kind words about Thompson Chrysler, Norm! We are so pleased to hear that you had a great experience with our team when you purchased your new Jeep Grand Cherokee. We hope you enjoy your Grand Cherokee for many years and that we will see you again for your next vehicle. Thanks again, Norm! -The Team at Thompson Chrysler
