Oxford Dodge Chrysler (1992) Ltd.
1249 Hyde Park Rd. , London, ON, N6H 5K6
Member since March 20, 2014
1249 Hyde Park Rd. London ON N6H 5K6Overall Score
Oxford Dodge Chrysler (1992) Ltd.2596 Reviews
2490Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 10, 2017
Written By: Imad H
We are so pleased with our new 2017 Journey GT - AWD; thanks Oxford Dodge....
October 08, 2017
With all the negatives there seems to be around, it is nice when you have a very positive one. Craig Herron, our salesperson from Oxford Dodge did exactly that. This was our 3rd vehicle from Oxford Dodge and we can say without a doubt that the experience was extremely positive. You are not treated as simply a customer but more like a member of a larger family. What a nice feeling... Thanks Craig and Oxford Dodge. Andy & Judy Anderson (Aylmer).
Written By: JUDITH
Thanks for the Amazing review Andy & Judy! Happy to hear that Craig gave you such a good experience with us! We look forward to your future visits and congrats on you purchase!
Related Staff:
Very good
October 05, 2017
They were quick courteous and very friendly . Great to deal with , I had no issues at all . And they took care of calling the rental car agency to come get the car .
Written By: RON
Hello Ron and thank you for your review! We are more than happy to hear of the experience you had with us last time and look forward to seeing you in the future. Regards, Oxford Dodge Client Services
Related Staff:
Your Friends at Oxford Dodge
View ProfileQuick courteous staff
October 05, 2017
Oil change I came right in and staff worked quickly and professionally. Showed appreciation for my business and respect for my vehicle.
Written By: GEOFFREY
Thanks for the great review Geoffrey! Happy to hear you had a professional experience with us! We look forward to your future visits!
Related Staff:
Your Friends at Oxford Dodge
View ProfileTire service
October 05, 2017
Good ! You are the best. Good expiriennce . Quality of service are exelent.. The staff is well trained and are very nice with customers
Written By: VASI
Hello Vasi and thank you for your review. We are very happy to hear your last visit went so well. See you next time! Oxford Dodge Client Services
Related Staff:
Your Friends at Oxford Dodge
View ProfilePoor customer service
October 05, 2017
Hello I had my car in this past weekend and had a very poor experience. There were to young gentlemen changing my oil. While filling the car with oil one guy was holding the funnel and the other was pouring the oil in. Oil was spilt all over my engine which I witnessed. I asked them to be careful and Matt thought this was quiet funny and the other gentlemen said oil was spilt on his hand and not the engine. Moments later the proceeded to clean the engine of the spilt oil. I asked the gentleman behind the counter what the guys name was who spilt the oil then laughed and he said his name was Matt. His partner working with him was a long haired younger gentleman. I asked the Express Lane Manager Blair Paton (which I didn't know at the time was the manager) what Matts last name was and he just walked away saying nothing or asking if there was a concern he could help me with. All in all it was an extremely unprofessional experience which surprised me as I have purchased vehicles from Oxford Dodge before and was happy with the sales staff interaction. Regards David Weare
Written By: DAVID
David thank you for providing us with your feedback and we will discuss this with our team
Related Staff:
Your Friends at Oxford Dodge
View Profilerecall
October 03, 2017
you had my car for 7 hrs for a 40 min repair I feel I should have been booked in at a certain hour and waited the 40 minutes not wasting my time shuttling me back and forth to work
Written By: FLOYD
Related Staff:
Your Friends at Oxford Dodge
View ProfileOil Change was handled well but followup poor.
October 03, 2017
When I checked in for my oil change I was specifically asked if I wanted my truck washed. I agreed since it had a lot of bugs on it. When I picked my truck up it had not been near a wash. If you don't plan on doing it don't ask me.
Written By: BRADLEY
Bradley I am sorry for the confusion with car wash. As a courtesy we do ask the customer for permission before we wash their car. On the rare occasion there are accessories or racks that may be on a vehicle that prevent us from running the vehicle through the car wash. I am assuming there was a miscommunication with your vehicle and I have added a note to your file to wash the vehicle for you when you are back in the area.
Related Staff:
Your Friends at Oxford Dodge
View Profile2008 dodge caravan
October 03, 2017
Your sales team gave me the run around and did not value my business as I guess I did not spend enough money to care about. I asked to be supplied headphones that are a piece of equipment that should come with the vehicle regardless if the previous person handed them in or not. I expect that from some shady used car lot not dodge. Your profit would not have been effected but I was and will not buy another vehicle from you.
Written By: HEATHER
Related Staff:
Your Friends at Oxford Dodge
View ProfileBest car buying experience !
October 03, 2017
Service was excellent. Wayne was polite, understanding and knowledgeable of the vehicle. Best service rep I ever dealt with. I would strongly recommend him.
Written By: WALTER
Thanks for the amazing review Walter! I'm glad you had a great experience with Wayne! We look forward to your future visits with us!
Related Staff:
