Roadsport Honda
940 Ellesmere Rd. , Scarborough, ON, M1P2W8
Member since April 30, 2015
940 Ellesmere Rd. Scarborough ON M1P2W8Overall Score
Roadsport Honda1931 Reviews
1864Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Excellent and pleasant.
December 15, 2017
All around excellent service. Special appreciation to Mr. Cheemun Loh and Mr. Harold Guarin for the job well done. We will recommend your organization to our family and friends. Thank you very much.
Written By: YEW-CHUAN
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View ProfileNew lease
December 15, 2017
Salesperson was helpful and friendly. He helped attach our new license plate onto the car and made sure I understood the dials and features.
Written By: WA L
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View ProfileDash cam
December 15, 2017
Bought brand new Accord and was promised to give dash cam with it. I got it after a week, but when I came home and opened the box it was used one, scratches on the screen and power cord don’t even work.
Written By: AJAY
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View ProfileThe people were great and listened to my problem and helped me to resolve it
December 15, 2017
I went to Honda assuming that my e year old Odyssey battery would be covered for replacement nut was very disappointed that it wasn't. In my opinion batteries should be covered by warranty for minimum of 5 years. After calling the supervisor the resolve was that we each paid about half.
Written By: SCOTT M
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View ProfileFriendly Service
December 15, 2017
Detailed inspection of my vehicle and friendly service reminders. Hope to continue getting this level of service at Roadsport Honda. Thank you !
Written By: WILSON
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View ProfileAwesome service
December 15, 2017
Booked appointment 1 day Awesome service very quick nice free wash nice to get a call back after service was thank you
Written By: JAMES N
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View ProfileExtraordinary Service for customers who have limited time
December 15, 2017
The service manager Edmund really cared about my concerns with being rescheduled due to a misunderstanding with the first appointment that was scheduled for my oil change (turns out it's not really a reserved time because I would need to wait 3.5 hours minimum for my car). So I told the service agent I have to come back another day because I cannot afford to wait 3.5 hours. I was told because it is winter season and everyone is changing winter tires!!! When I came back Edmund made sure I waited only 30 minutes for my oil change.
Written By: ALVIN
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View Profilevery efficient
December 15, 2017
Easy to get an appointment that suited me. Quick service and no surprises. Dealership was on my way home. Thank you
Written By: VITANTONIO
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View ProfileDishonest
December 15, 2017
I bring my car for service A, but so disappointed when the receptionist called me and bring me to the mechanic working on my car. I was so surprised that one of my front tire is flat. I don’t understand at all because when I droves to the shop everything is fine, I’m only here for service A. But I have no choice but to ask the receptionist and the mechanic for the solution. The receptionist was so determined to get a new pair of tire. But My tire is still in 50% shape and I don’t have the budget at that moment, so I advise both the mechanic and the receptionist to please install my spare tire for the meantime. Then waited for another hour to finish the service. When I got my car I noticed that the spare tire was installed at the front instead at the back. It is so awkward and unsafe to drive a car the front wheels are not balanced so I decided to bring back the car to shop right away. To cut the story short I don’t understand that the mechanic has no idea or probably doesn’t care at all that it is better to install a spare a tire at the back instead in front. And they didn’t even give me any advice that my broken tire can still be repaire. So disappointed
Written By: LUISITA
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View ProfileDisorganization on your behalf leads to customers' time being wasted
December 15, 2017
I had called in to get my winter tires installed, which I had to purchase from you as well, and when I came in at the allotted appointment time slot, the tires weren't there and the service techs had no idea what was going on. Subsequently, I had to rebook and wait for the tires to come in, which was at a very busy time and later than I had wanted. The problem was taken care of but I would have appreciated to have had my car serviced during the time of my original appointment. I would have avoided having had my time wasted. Service and Parts Departments should really begin to communicate with each other so that the customer isn't affected in such a negative way.
Written By: EFTHIMIOS
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