St. Albert Dodge
1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X1Overall Score
St. Albert Dodge2270 Reviews
65Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
December 28, 2017
Written By: Jenna M
Hello Jenna, I apologize for the way you felt you were treated, it is certainly not our intention to have any of our guests feel this way. I have spoken to each of our service advisors regarding your review stressing the importance of having all our customers questions and concerns addressed before they leave. I have also contacted two other dealerships to get pricing on the items you were quoted and found that we are within a few dollars of what they would charge. If you would like to discuss further, please don’t hesitate to call. Thank you!
December 28, 2017
Came in for a FREE peace of mind inspection. Dealt with Kaidy in the beginning, and as always she is super helpful. However this time I dealt with a service advisor by the name of Trish. And she was rather pushy and just wanted to get me out the door. When it came time to go over the inspection paper work she didn't really have much information other than what the mechanic had put down. Nor did she seem to want to answer any of my questions. The whole thing just felt rushed. Good thing I don't bring my truck here for servicing because the prices are outrageous!
Written By: Jenna M
Hello Jenna, I apologize for the way you felt you were treated, it is certainly not our intention to have any of our guests feel this way. I have spoken to each of our service advisors regarding your review stressing the importance of having all our customers questions and concerns addressed before they leave. I have also contacted two other dealerships to get pricing on the items you were quoted and found that we are within a few dollars of what they would charge. If you would like to discuss further, please don’t hesitate to call. Thank you!
December 28, 2017
Written By: Tylor L
Hello Tylor, thank you for taking the time to leave us a 5-star rating!
December 28, 2017
Written By: Tylor L
Hello Tylor, thank you for taking the time to leave us a 5-star rating!
December 27, 2017
Stopped in this morning to have my tire pressure adjusted. Richard came over and asked if I needed a shuttle ride- let him know that a ride wouldn't be needed. While the tire pressure was being worked on, he grabbed a snow brush, scraped off my frozen rear window, cleaned the wiper blades and side view windows, all the while with a smile. Thanks so much Richard-you brightened my morning! Also, Kaity (Service Advisor) is always a pleasure to deal with- very helpful, straightforward, and efficient. Both Kaity and Richard deserve raises-it's this kind of service that will keep customers coming back!
Written By: Sandra D
Thank you Sandra for sharing your great review with us. We are happy to hear Richard and Kaity provided such a wonderful experience for you and were able to assist you with your needs!
December 27, 2017
Stopped in this morning to have my tire pressure adjusted. Richard came over and asked if I needed a shuttle ride- let him know that a ride wouldn't be needed. While the tire pressure was being worked on, he grabbed a snow brush, scraped off my frozen rear window, cleaned the wiper blades and side view windows, all the while with a smile. Thanks so much Richard-you brightened my morning! Also, Kaity (Service Advisor) is always a pleasure to deal with- very helpful, straightforward, and efficient. Both Kaity and Richard deserve raises-it's this kind of service that will keep customers coming back!
Written By: Sandra D
Thank you Sandra for sharing your great review with us. We are happy to hear Richard and Kaity provided such a wonderful experience for you and were able to assist you with your needs!
December 22, 2017
Great group of people to deal with, very comforting atmosphere as soon as you walk into the dealership. Everyone was very helpful and made me confident in purchasing my Jeep Wrangler. Would definitly recommend these guys to anyone looking for any Dodge product. Keep up the good work!
Written By: Mark A
Hello Mark, thank you for taking the time to leave us a review! We appreciate the recommendation and are glad that you were made to feel confident in your purchase. Enjoy the new Jeep! Happy Holidays!
December 22, 2017
Great group of people to deal with, very comforting atmosphere as soon as you walk into the dealership. Everyone was very helpful and made me confident in purchasing my Jeep Wrangler. Would definitly recommend these guys to anyone looking for any Dodge product. Keep up the good work!
Written By: Mark A
Hello Mark, thank you for taking the time to leave us a review! We appreciate the recommendation and are glad that you were made to feel confident in your purchase. Enjoy the new Jeep! Happy Holidays!
December 21, 2017
Written By: GJ C
December 21, 2017
Written By: GJ C
