St. Albert Dodge
1155 St. Albert Trail , St. Albert, AB, T8N7X1
Member since January 19, 2018
1155 St. Albert Trail St. Albert AB T8N7X1Overall Score
St. Albert Dodge2269 Reviews
65Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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July 08, 2017
Bought a basic 2016 Ram 1500 from them for around 43k and within 6 months you could buy the same truck if not slightly nicer for 32k... they blamed it on the ever fluctuating incentives. I ended up selling it after learning a valuable lesson about spending and trust, and years later I am still paying for it! :D The kicker is they sold it to me without issue or hesitation whilst I was making minimum wage, renting and supporting myself. I will never buy a new vehicle again, poor investment! Priced right, right up your ASS!
Written By: Justin S
Justin, we are sorry about the experience you had on your new vehicle purchase in 2015. Unfortunately the month to month incentives are strictly withheld from all dealers until the first day of the new month. It puts the dealer in a very tough spot as well, relating to situations just like yours. We sell based on the current month incentives provided from the manufacturer, when incentives change for better or worse there is nothing we can do with a finalized transaction. In regards to selling you the vehicle while you we’re on a tight budget, this is 100% the decision of the buyer, not the seller. Our salespeople will not discriminate if the buyer can or cannot afford the vehicle unless something is boldly not right. The loan specifics are submitted to financial institutions, they will advise if the loan is approved or not. If approved, the buyer will always have the final decision to proceed or not. Kind regards, Brandan Hebert - General Sales Manager
July 07, 2017
Anyone in the market for a new or used vehicle should definitely see Mark Ammar at St. Albert Chrysler! He is an awesome guy to deal with.I HIGHLY recommend going there. I can't say enough good things about our experience there.
Written By: Judy I
Thank you Judy for the great remarks you have shared for Mark and our team. We appreciate you sharing your review and experience you had, as well as your recommendation. We look forward to seeing you again soon!
July 07, 2017
Anyone in the market for a new or used vehicle should definitely see Mark Ammar at St. Albert Chrysler! He is an awesome guy to deal with.I HIGHLY recommend going there. I can't say enough good things about our experience there.
Written By: Judy I
Thank you Judy for the great remarks you have shared for Mark and our team. We appreciate you sharing your review and experience you had, as well as your recommendation. We look forward to seeing you again soon!
July 06, 2017
Prompt courteous service. Very helpful parts desk.
Written By: Frederick D
Thank you for sharing your review with us and our team! We are glad you experience courteous and helpful service with our Parts team.
July 06, 2017
Prompt courteous service. Very helpful parts desk.
Written By: Frederick D
Thank you for sharing your review with us and our team! We are glad you experience courteous and helpful service with our Parts team.
July 05, 2017
Kaity and Jennifer were absolute all stars. Super professional and honest. Mark Hamilton was the mechanic who fixed the truck. He's like a dodge guru. Super smart and efficient. Got my truck back in less time then they expected with everything fixed perfectly!! Highly recommend these guys!
Written By: Yeglocal
Thank you Tyler for taking the time to share your review with us and our team. We are glad you had a great experience and everything was fixed perfectly. We appreciate the recommendation and look forward to seeing you again in the future.
July 05, 2017
Kaity and Jennifer were absolute all stars. Super professional and honest. Mark Hamilton was the mechanic who fixed the truck. He's like a dodge guru. Super smart and efficient. Got my truck back in less time then they expected with everything fixed perfectly!! Highly recommend these guys!
Written By: Yeglocal
Thank you Tyler for taking the time to share your review with us and our team. We are glad you had a great experience and everything was fixed perfectly. We appreciate the recommendation and look forward to seeing you again in the future.
June 28, 2017
Bought my truck off the dealership in 2012, and came back to see what I could do about getting something newer now (2017). Will was the most amazing finance guy I've ever dealt with, and Ravi was the best sales man a girl could ask for. I will be back for all my future cars/trucks simply because of how I was treated by both these guys, the service staff over the years and everyone else. They truly made me feel like they were working to help me out and had my interests at heart vs other places.
Written By: Emily M
Thank you for sharing your review with us! We are so glad that Will and Ravi were able to positively enhance your experience! It is always a pleasure seeing you and we look forward to helping you again in the future.
June 28, 2017
Bought my truck off the dealership in 2012, and came back to see what I could do about getting something newer now (2017). Will was the most amazing finance guy I've ever dealt with, and Ravi was the best sales man a girl could ask for. I will be back for all my future cars/trucks simply because of how I was treated by both these guys, the service staff over the years and everyone else. They truly made me feel like they were working to help me out and had my interests at heart vs other places.
Written By: Emily M
Thank you for sharing your review with us! We are so glad that Will and Ravi were able to positively enhance your experience! It is always a pleasure seeing you and we look forward to helping you again in the future.
June 28, 2017
Can say right off that i have had no better experience purchasing a vehicle! There was zero pressure from anyone. Detailed helpful answers to my questions, exceptional management, sales team and second to none service and parts. I had been taking a vehicle to st.albert dodge service prior to purchasing another vehicle just the other day and have had exceptional workmanship and confidence in the service team. St.Albert dodge will ensure anyone gets treated fairly and respectful along with great deal. Find out yourself by dropping by and investigate the EXCELLENCE within St.Albert Dodge! You won't be sorry you did!
Written By: Ken W
Hello Ken, thank you for taking the time to leave us a review! We are glad that you were able to enjoy a no pressure environment and that our team was able to aid in your experience. Thank you for the 5-star rating and your recommendation! We look forward to seeing you again soon!
