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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3010 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler
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May 24, 2018

This is my first Dodge diesel 4 wheeler truck I like it the main reason for buying this cos of Bruce and Cameron who they treat me nicely and sell it to me actually I was just go there to see the vehicle so I m happy i also wondering from the service people in the future to make Happy Gurwinder Uppal

Written By: Gurwinder U

South Trail Chrysler responded on December 11, 2020

Thanks for the great review Gurwinder! Enjoy your new truck!

South Trail Chrysler South Trail Chrysler
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May 24, 2018

Written By: Christina f

South Trail Chrysler responded on December 15, 2020

Thanks for the 5 Star review Christina!

South Trail Chrysler South Trail Chrysler
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May 24, 2018

Written By: Christina f

South Trail Chrysler responded on December 11, 2020

Thanks for the 5 Star review Christina!

South Trail Chrysler South Trail Chrysler

Very satisfying

May 23, 2018

Very satisfied especially with the sales person. Adrian did a great job although the car needed little paint job and you would imagine buying a new car that needs paint job. Adrian managed to make this very positive experience. Thanks Adrian.

Written By: Atef

South Trail Chrysler responded on May 23, 2018

Thanks for the great review Atef! Enjoy your new vehicle!

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South Trail Chrysler South Trail Chrysler
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May 23, 2018

Team Roger and Jessica were great! Got me into a higher end vehicle at a killer rate! Service was awesome and friendly. Now he just needs to get his and Yannicks butt to my store to buy some suits! Lol

Written By: ff6631 g

South Trail Chrysler responded on December 11, 2020

Thanks for the great review! We're happy our team exceeded your expectations!

South Trail Chrysler South Trail Chrysler
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May 23, 2018

Kyle Smyth was wonderful! We have been struggling to get approved on our dream vehicle for years, and Kyle was able to do it!! He was super helpful, and very personable throughout the whole process. Thank you so much for everything!!

Written By: ff6631 g

South Trail Chrysler responded on December 15, 2020

Thanks for the great review! We're happy our team exceeded your expectations!

South Trail Chrysler South Trail Chrysler
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May 22, 2018

Lewis was very kind and helpful. My vehicle was finished actually fairly quickly. They also waged my vehicle after the job was complete. Thanks ⭐️⭐️⭐️⭐️⭐️

Written By: Kevin G

South Trail Chrysler responded on December 15, 2020

Thanks for the great review Kevin!

South Trail Chrysler South Trail Chrysler
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May 22, 2018

Lewis was very kind and helpful. My vehicle was finished actually fairly quickly. They also waged my vehicle after the job was complete. Thanks ⭐️⭐️⭐️⭐️⭐️

Written By: Kevin G

South Trail Chrysler responded on December 11, 2020

Thanks for the great review Kevin!

South Trail Chrysler South Trail Chrysler

Less than spectacular.

May 21, 2018

I was initially very impressed when Taylor offered to drive the van out to us in Airdrie. So I will give credit where credit is due. Taylor was very friendly and polite. However there were a few things that left us feeling aggrevated and not pleased with the services of South Trail Chrysler. Firstly the hassle of trying to get Ford Credit to fax payout information for our Escape 3 separate times due to the fact that South Trail did not have a working fax line. Secondly we purchased a protection package which we were not informed would be done at a later date until after all paperwork had been completed and Taylor had already left with trade in. At which point I had to inquire about the protection package being completed and was told we would have to schedule it at a later date. Now this will require removing all 3 Car seats and all our belongings and detailing the inside and outside of our van to properly complete the protection package. Thirdly I requested Taylor price out some winter tires for our van which he did and I agreed to purchase but they were not delivered when he dropped the van off at our house. Fourth when we recieved the van we were provided two key fobs, unfortunately only one of those actually worked. Lastly when purchasing we requested Taylor email the bill of sale to our insurance provider, providing him with an email address to do so, so we could get out insurance in place which was also neglected. Initially I had intentions of being a return customer to South Trail but by the end of my experience the thought of returning here to tolerate more hassle at my expense was less than appealing. I would like to give the South Trail team a chance to rectify this situation and hope someone will reach out to try and make this a more positive experience for us.

Written By: jamie

South Trail Chrysler responded on May 22, 2018

We're sorry to hear you feel you've had a bad experience with us during your trade in process. Please email us at wecare@stchrysler.com to further discuss.

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South Trail Chrysler South Trail Chrysler

Fast, easy process

May 21, 2018

Great start as soon as I drove in the express lane. Friendly staff explained the service options and discounts available. Roughly 45 minutes for a tire swap, oil change and inspection was well worth it.

Written By: ALEN

South Trail Chrysler responded on May 22, 2018

Thanks for the great review Alen! We're happy our team made your experience quick and stress free!

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