Forest City Mazda
652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4Overall Score
Forest City Mazda918 Reviews
152Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
January 22, 2019
Very great service department. My 2013 Mazdaspeed 3 was in the for three days for engine light. The whole time I was kept in contact by my service advisor which is huge, technicians were very knowledgeable and talked to me directly about the issues. I felt very comfortable with my car being there and knew it was in good hands and the best part of it all is they fixed the issue I have been having for about a month. Thanks a lot guys, great service. Highly recommended!
Written By: A G
Thank you so much for your fantastic feedback about your recent experience with us! We truly appreciate your recommendation to others and look forward to seeing you again soon.
Great experience.
January 21, 2019
Dealt with Jesse. Extremely patient and knowledgable salesmen. Highly recommend! First time purchasing and driving a manual car. Was patient with me and gave tips. Made the overall process of buying a car extremely easy. Even had the mechanic answer some of my concerns personally.
Written By: Kevin
We love hearing you had a great experience Kevin. Congratulations on the purchase of your new vehicle and driving manual! Thank you so much for your recommendation to others.
Related Staff:
January 19, 2019
Great dealership with great people.
Written By: Zarmash C
Thank you so much Zarmash!
January 17, 2019
Written By: A G
Thank you so much for the five star review Samir!
January 17, 2019
Written By: Samir O
Thank you so much for the five star review Samir!
January 17, 2019
It was very nice to be loaned a courtesy car when my repairs were more extensive than expected and I had an appointment to get to.
Written By: Karen N
It was our pleasure Karen!
January 17, 2019
It was very nice to be loaned a courtesy car when my repairs were more extensive than expected and I had an appointment to get to.
Written By: A G
It was our pleasure Karen!
January 15, 2019
Very friendly knowledgeable staff !
Written By: mike m
Thank you so much Mike!
January 15, 2019
Very friendly knowledgeable staff !
Written By: A G
Thank you so much Mike!
January 14, 2019
Horrible customer service. Booked an appointment for 2 used cars told them I would be driving from 2 hours away and apparently both cars sold just before I got there. Withing the 2 hour window I called to make the appointment. Was not given any apology or any suggestions on other cars.. however both cars are still advertised currently for sale online DAYS LATER. I believe they leave cars up they don't have to lure customers to their dealership. I was NOT given the option to put a deposit on either vehicle and even after they leave this reply the vehicle is still online for sale. Glad I'm not the only one with a bad experience here. EVER SINCE THE DEALERSHIP WAS TAKEN OVER BY NEW OWNERS 2 YEARS AGO THIER ARE TONS OF BAD REVIEWS! Pfaff is only a short drive away.
Written By: Me h
Hi! We apologize for your recent experience with us. When our customers book appointments they are given the option to put a deposit on the vehicle to hold it until they arrive. A deposit was not put on these vehicles and unfortunately in this case they did sell prior to your arrival. If you would like to further discuss the situation please reach our to our General Manager Jay 519-649-1800.
