Roadsport Honda
940 Ellesmere Rd. , Scarborough, ON, M1P2W8
Member since April 30, 2015
940 Ellesmere Rd. Scarborough ON M1P2W8Overall Score
Roadsport Honda1931 Reviews
1864Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
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Knowledge and satisfied end to end experience
November 12, 2017
Every detail was covered to make sure we understand the vehicle, the purchase agreement, the delivery and the timing. We felt confident.
Written By: YIU F
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Good
November 12, 2017
Nice customer service . I got my dream car. Thank you for that. Definitely refer to my friends and family. Good experience.
Written By: SWARNA
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Your Friends at Roadsport Honda
View ProfileService was great as usual.
November 11, 2017
Arranged for type B service and to have winter coffee tires and rims installed - no current problems or issues with this vehicle
Written By: ROBERT B
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November 11, 2017
Written By: Gary F
Customer service
November 11, 2017
Edmond Cheung, the service advisor provided excellent customer service. In addition to the excellent customer service, the repair was explained clearly to me and done on time.
Written By: BARBARA K
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Very bad/untrustworthy experience
November 10, 2017
During my last service I mentioned about my tire pressure light on. The person who took the vehicle for service shrugged it off saying it happens all the time, see the temp outside. It was reset. The light came back very next day. After one more day I had a flat tire. I called Honda roadside assistance. They took about 2 hrs. I brought the vehicle to your dealership, I was told tire would have damaged and would be replaced on charge. In the meantime i had checked the paperwork of last service which mentioned about air leak but no fix. The service manager had no answer to that. I said i will have it checked else where, he said ok you can go anywhere. I went to Active Green Ross. They checked, there was a leak from the plug. They said these plugs are not legal any more. A broken nail was in the tire rubber horizontally and almost hidden. I had only one nail event on my tires and that was fixed and plugged by your dealership. Apparently some one did not do the work properly and resulted me in loosing my half day pay. Should I trust your service department? I have bought two vehicle from you and have been regularly coming for service of both vehicle for last five years. You have lost me as your customer.
Written By: MAHESH P
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Your Friends at Roadsport Honda
View ProfileVery unprofessional
November 10, 2017
My car is still at Honda for servicing and it have been over a week (10 days) now with no updates from the service rep. I had to call him multiple times to get a hold of him. I was told he’s busy on the phone multiple times and left my number for him to call back. Then I called in one day after trying to reach him 4 times, I asked to speak to service department manager and all of a sudden he was placed on the phone. The service rep started lying to me about the issue with my car, in August & September 2017 my car was in servicing for over a month as the transmission for 2014 Honda broke, it was replaced but I had to pay over $500 in auto rental insurance. After 2 weeks the car stopped again, the service technician named TIger at Roadsport check it, and gave me a story that didn’t make sense why the car stopped after being service by the manufacturer and your professional technicians. I still don’t have the car, I am paying insurance on a rental vehicle, when I try calling Roadsport Honda the service rep. was really rude and made a fool out of me on the phone. I really felt insulted as he told me again that they are waiting for another transmission and he laughed over the phone asking me to keep paying for the insurance. I cannot put it in text but I thought Honda was the best until now. This seems to my last experience as Honda doesn’t want to stand by there product. The so called professionals don’t have any idea in what they are doing. I wish someone from Honda head office to call me and hear me out. I have kept my cool so far, but if this exceeds further I am not backing out of involving media and other avenues to help people from going thru this mess.
Written By: ANWER M
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Your Friends at Roadsport Honda
View ProfileUnable to repairs the fault almost 15 month
November 10, 2017
Looks the technical staff knows nothing about the new technology every time they took 3 to 4 hours but unable to detact the fault since new car was bought in July 2016
Written By: MAMOON U
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Great Staff
November 10, 2017
Took great care of me, the staff are very friendly and love what they do. I would definitely recommend to my friends.
Written By: VIDUSHAN
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Oil change customer service needs improvement
November 10, 2017
I lease a Honda Civic and am part of the VIP program which allows for free oil changes at my dealership (just pay for materials). This is great, but every time the service is done, I am not notified. No one calls my name or number, and when I ask the reception, I am often told that the car is ready and is "being washed". A simple oil change can end up being a 3 hour visit. The worst part was when I press the receptionist about the status, the key was sitting there and the car was not washed...!
Written By: DARRIN F
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