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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3016 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler
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December 14, 2017

My salesman Terrence was super helpful and even came in when he was sick to talk to me about the truck I eventually bought! Above and beyond:)

Written By: Crazy C

South Trail Chrysler responded on December 11, 2020

Thank you for leaving us this great review, Tommy! We appreciate the feedback and are pleased that your experience with Terrence was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. If there is anything else we can do for you please feel free to pay us another visit.

South Trail Chrysler South Trail Chrysler
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December 14, 2017

My salesman Terrence was super helpful and even came in when he was sick to talk to me about the truck I eventually bought! Above and beyond:)

Written By: Crazy C

South Trail Chrysler responded on December 15, 2020

Thank you for leaving us this great review, Tommy! We appreciate the feedback and are pleased that your experience with Terrence was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. If there is anything else we can do for you please feel free to pay us another visit.

South Trail Chrysler South Trail Chrysler
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December 13, 2017

Very pleasent experience when it comes to Sales Executive Bruce Wayne. Very knoweledgible and helpful Certainly I would not mind buying my next car from him. Adnan.

Written By: Adnan B

South Trail Chrysler responded on December 11, 2020

We appreciate the kind words, Adnan. We look forward to seeing you again in the future!

South Trail Chrysler South Trail Chrysler
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December 12, 2017

Started out a little rough but they did everything they could to make sure they got the issue resolved. Bought a 2014 Jeep Wrangler from Samer, who did do an amazing job working with me to find a vehicle I fell in love with. How ever after they did the “safety” on the vehicle, the service department installed the sway bar link on the wrong side of the swaybar. Brought it in for a service to get fixed, and they hand the vehicle back with the same issue. Thankfully their service manager Matt went above and beyond, they (Samer and Matt) got my vehicle in as soon as they could the 2nd time to right the mistake, also ensuring that they kept my business by going over te vehicle to ensure it did cause any damages, Thank you for doing Everything you guy could to make sure I was happy again! The staff here really do care, or they left that impression on me anyways!

Written By: Thomas W

South Trail Chrysler responded on December 11, 2020

Thomas, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left South Trail Chrysler satisfied. We are very appreciative of your review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle!

South Trail Chrysler South Trail Chrysler
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December 11, 2017

We've had NOTHING but problems since buying our vehicle in June. We bought a car and the sunroof didn't work, even though they did an inspection.. suspicious. We brought it in and they ordered the wrong part, so i had an open sunroof for 2 weeks. Then i had to bring it in again. Then a few weeks after our satelitte radio stopped working, even though they promise it's free for a year. And then it stopped working again now. I shouldn't have to baby them about this kinds of things. Now i booked an appointment for an oil change and i had to wait 2 hours with a restless toddler. I asked the lady if it always takes this long and she said it depends on how many cars are in front of you. And i said i booked an appointment. And she said it doesn't matter, that time is just a check in time. So then what is the point in booking an appointment? Such bad service here. Definitely don't recommend buying a vehicle here.

Written By: Whitley C

South Trail Chrysler responded on December 11, 2020

We value hearing from our customers, and we apologize for the inconvenience that occurred in our service department. If you have any questions or would care to discuss this further then email us at wecare@stchrysler.com so we can discuss your issues personally.

South Trail Chrysler South Trail Chrysler
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December 11, 2017

We've had NOTHING but problems since buying our vehicle in June. We bought a car and the sunroof didn't work, even though they did an inspection.. suspicious. We brought it in and they ordered the wrong part, so i had an open sunroof for 2 weeks. Then i had to bring it in again. Then a few weeks after our satelitte radio stopped working, even though they promise it's free for a year. And then it stopped working again now. I shouldn't have to baby them about this kinds of things. Now i booked an appointment for an oil change and i had to wait 2 hours with a restless toddler. I asked the lady if it always takes this long and she said it depends on how many cars are in front of you. And i said i booked an appointment. And she said it doesn't matter, that time is just a check in time. So then what is the point in booking an appointment? Such bad service here. Definitely don't recommend buying a vehicle here.

Written By: Whitley C

South Trail Chrysler responded on December 15, 2020

We value hearing from our customers, and we apologize for the inconvenience that occurred in our service department. If you have any questions or would care to discuss this further then email us at wecare@stchrysler.com so we can discuss your issues personally.

South Trail Chrysler South Trail Chrysler
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December 11, 2017

South Trail is one of the coolest dealerships I’ve ever seen the interior design is remarkable! My sales rep, Terence Hinds, was helpful and knowledgeable and helped me with my vehicle needs. Thank you so much I am one happy girl with my vehicle from South Trail Chrysler!! �

Written By: Heather L

South Trail Chrysler responded on March 26, 2018

Awesome!! We glad you like us!! ☺️ Thanks for the review! Have an awesome day!

South Trail Chrysler South Trail Chrysler
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December 09, 2017

Written By: Dina T

South Trail Chrysler South Trail Chrysler
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December 08, 2017

The staff is fantastic and is always friendly and helpful. Never any issues.

Written By: Trevor M

South Trail Chrysler responded on March 26, 2018

Thanks Trevor! We appreciate the feedback! Have an awesome night.

South Trail Chrysler South Trail Chrysler
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December 08, 2017

Bought a used 2014 Ram 1500 Sport from Alistair in sales. Very helpful, and did everything he could to get me the price I needed! Great service and help from Jenn in the service department as well!! All in all a great experience! Recommended to anyone looking for a great deal and great service! Thanks a lot guys!!

Written By: Shane S

South Trail Chrysler responded on December 11, 2020

Shane, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in the vehicle of their dreams! If you have any questions about your new vehicle you can reach out to any of us and we will help out.

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