6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E13007 Reviews
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June 05, 2017
One star is generous. Once they have your money, the care and customer service goes right out the window. Don't believe the lies and empty promises! Stay away!!!!!!
Written By: Missy O
Hey Missy...sorry to hear you didn't have a good experience. We would like to help make it a better one. Can you email us more details to wecare@stchrysler.com and can look into what went wrong?
June 04, 2017
First of all, everyone at the facility we came into contact with was amazing. Every single person greeted us with a friendly smile and were more than willing to help and/or direct us in the exact direction we needed to go! Yannick (sales) and Chad (finance) made my experience at south trail beyond amazing. I started looking at jeep wranglers in okotoks at the dealership there as I wanted to buy local, but as a mid-20's female I wasn't treated like the sales people expected me to seriously buy a Jeep from them. The sales guy I had there leaned back and told me the price was the the price and that's jeeps basically "sell themselves" so aka sucks to suck for me. Every time I tried to list off everything I wanted in my vehicle (seriously I'd done so much research before going in I knew more than the sales guy there) the sales guy kept interrupting me with avoidance-type answers very typical of a shady sales guy/politician. And to boot, the guy promised to look around for my perfect jeep and NEVER even called me back! What a joke! So after a harrowing experience in okotoks we stopped by south trail on our way home and I was immediately greeted in the parking lot. Yannick was awesome, he listened and recorded every single thing I wanted in my vehicle and we found the perfect one. He was polite, patient, hilarious and just the right amount of confident/sarcastic. He made sure I was helped every single step of the way and got me a great deal ALONG with great customer service. Chad was equally great to deal with, and he was equally as friendly (also hilarious) as Yannick! He went above and beyond to make sure I had the best service and even got my plates and registration together before I even arrived to pick up the vehicle! Having experience/knowledge of car sales as well as general sales, these two were by far the most proficient people I had come across thus far. I even flat out told Yannick that, of all the sales people I had dealt with thus far, I wanted to give HIM my business. Everyone at the dealership took me seriously and treated me like a customer, not like some mid-20's dimwit girl who was just looking at vehicles for the fun of it. While I usually like to stay as local as I can with purchases, I am SO happy I went into the city to check these guys out. Ive recommended them to everyone I talk to and will continue to do so, as well as continue to take my future business there.
Written By: Kirianna C
Hello Kirianna! Thank you for the kind words. We are so happy to have you as a customer. We will be sure to let Yannick and Chad know that they made your day. Thanks for choosing South Trail Chrysler!