South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler2995 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 31, 2017
I usually have bad experiences with dealership service teams but with my two experiences with Phil Mitchell at South Trail Chrystler I have encountered someone who really cares and who charges a fair price for only what needs to be done. I feel like I'm taken care of and that he had integrity. I hope that this is an ongoing thing and that these are qualities of his entire team as it is a great feeling to have a dealership I can trust. I will be returning for all my car needs because of these experiences - thanks Phil!
Written By: Ziterah L
Thank you Ziterah! Were happy to hear that you had a great experience at South Trail Chrysler.
May 31, 2017
I usually have bad experiences with dealership service teams but with my two experiences with Phil Mitchell at South Trail Chrystler I have encountered someone who really cares and who charges a fair price for only what needs to be done. I feel like I'm taken care of and that he had integrity. I hope that this is an ongoing thing and that these are qualities of his entire team as it is a great feeling to have a dealership I can trust. I will be returning for all my car needs because of these experiences - thanks Phil!
Written By: Ziterah L
Thank you Ziterah! Were happy to hear that you had a great experience at South Trail Chrysler.
May 31, 2017
Second time for a service and it felt like I was treated honestly. Although we couldn't recreate the problem the service manager took the time to go for a drive with me to try and get it to happen. Didn't charge me for the time they took to try and diagnose the issue. I will definitely be a return customer.
Written By: Chris
Hey Chris! Thanks for the amazing review, we really appreciate it!
May 31, 2017
Second time for a service and it felt like I was treated honestly. Although we couldn't recreate the problem the service manager took the time to go for a drive with me to try and get it to happen. Didn't charge me for the time they took to try and diagnose the issue. I will definitely be a return customer.
Written By: Chris
Hey Chris! Thanks for the amazing review, we really appreciate it!
May 30, 2017
They are so shady. They forced us to sign some papers without telling us that its already a bill of sale. They told us it was only a form for "pre-approval" only. They had us also to deposit 1k to hold the unit, which they said would be refundable if we go with the purchase or not. We did not advise them that we would be getting a car because we were only looking for a quotation. In the end we decided not to go with the purchase because we are not rushing to buy a vehicle and we prefer to look around more. We were approved by the financing team. When we wanted our deposit back, they said they cant give it back. And they were forcing us to take the car. Never sign any papers. And take your time when deciding to purchase.
Written By: Emnixu
May 30, 2017
They are so shady. They forced us to sign some papers without telling us that its already a bill of sale. They told us it was only a form for "pre-approval" only. They had us also to deposit 1k to hold the unit, which they said would be refundable if we go with the purchase or not. We did not advise them that we would be getting a car because we were only looking for a quotation. In the end we decided not to go with the purchase because we are not rushing to buy a vehicle and we prefer to look around more. We were approved by the financing team. When we wanted our deposit back, they said they cant give it back. And they were forcing us to take the car. Never sign any papers. And take your time when deciding to purchase.
Written By: Emnixu
May 30, 2017
Terrible service! I am not one to complain but I felt this was necessary. Tony B gave me false promises on the delivery of my new truck. They owed me a detail because it wasn't detailed on delivery which I agreed to, but now that I'm trying to get the truck in, he said he'd get me in no problem and take care of it. I still haven't heard back from him from a week ago. He also promised to tint my front windows to seal the deal because it wasn't the exact truck I was trying to get into, and when it came time for that he said "it wasn't in the budget". Bottom line is I would never recommend this dealership, as soon as the papers were signed he didn't care because the deal was done.
Written By: Sean M
Why did you settle just for the vehicle you should I got the vehicle that you want to do
May 30, 2017
Written By: Sarah S
Thanks Sarah!
May 30, 2017
Written By: Sarah S
Thanks Sarah!
May 29, 2017
Have had a few problems with my tonnaue cover dodge has been very helpful. Matthew sheppard brown by far has neen the nicest and most helpful service guy ive dealt with.
Written By: lee z
Thanks Lee! We think Matthew is awesome as well!
