South Trail Chrysler

September 24, 2023

I hadn’t financed a used vehicle for a number of years and remembered the hoops I had to jump through then. I dreaded doing it again but their process was so simple and smooth, I was amazed. My sales guy was Fehzaan. He wasn’t pushy, let me approach the deal at my own pace for my busy life and was there when I was ready. Highly recommend this guy.

Written By: Jody N

September 22, 2023

I felt truly taken advantage of here. Jen the service adviser knew I was bringing my truck in for warranty work service. She took the warranty info at the beginning of the appt and said i would be responsible for the inspection cost- fine. I get a call after the inspection was paid for, that they don’t work with my warranty company and now I have to pay for somewhere else to do another inspection. Guest services called and asked about my experience, I told them how I’d wasted $140 and that I felt taken advantage of and was a money grab appt. No one called to rectify the situation or refund me. I am on maternity leave with no extra funds to waste right now. Absolutely distraught with how they handled this situation. Never working with their service department again and I was scammed $140.

Written By: Megan N

September 19, 2023

I've been coming here since 2017. When I bought my first Durango. Which came with dealership issues! Bought from Canmore never ever will I go back there. Now I've gotten a new to me Durango this year in Cochrane again will never go back there. I deal with Treavor in service. Because of this man alone!!!!! I will forever be going to South Trail! When I decide to buy my brand new vehicle I will be going here. Treavor thank you so much for just being you! Thank you for telling me bluntly when there's an issue. Thank you for never hiding behind lies. You truly are the best person to have on my side when dealing with the warranty issues. And all the other dealership issues I've had. Thank you for taking the time to listen to me scream and cry and still taking my calls at the end of the day when I know you probably should have hung up. I'm forever in your debt!

Written By: Leah M

September 16, 2023

Hailey goes above and beyond the team here will find you the perfect vehicle to fit.your needs purchased two vehicles from South Trail chrysler everytime I have the best experience definitely will buy another vehicle when the time comes thank you South Trail your dealership is the best in Calgary

Written By: Shane W

September 14, 2023

Hailey Thordarson thanks for an amazing shopping experience. Your product knowledge and honesty was refreshing!

Written By: Jeff R

September 13, 2023

Hailey was a delight to deal with. She knows her vehicle specs and isn't high pressure. She walked us through the Ram truck that interested us in detail. We would definitely deal with Hailey again. Everyone else at the dealership was great. Very easy purchase ! 5 stars from me !

Written By: Dave C

September 12, 2023

Written By: Prestan A

September 10, 2023

Written By: Kiarash S

September 01, 2023

Just another stealership. Bought a pre-owned truck, when driving home with it, notice AC didn't work. Sent an email to them right away and never heard back until I brought up more problems I was having and yet still no apology or offer to help. So far have dumped over 4k in to service for a truck the was signed off as good mechanical shape, with a delayed report, should have known better. I'd recommend another dealership or taking any of their pre-owned vehicles to a trusted mechanic for inspections before signing the line.

Written By: Spencer

August 28, 2023

It is with a heavy heart that I come here to post this. I gave this dealership a call this morning and briefly explained that: - I had a Jeep Wrangler JL 2021 - 41000 - That I wanted to get the regular maintenance for 3200 and 42000 as recommended in the vehicle user manual. The lady from the service center that answered the call ignored my remarks about all the items that should be done as part of that maintenance and kept saying that the only thing needed was an oil change. I'm just speechless... How can you have someone as your service advisor that has no idea of how a Jeep Wrangler maintenance schedule works ? and on top of that ignore the customer completely when he is exactly trying to explain the service that he needs you to do and will pay for it. Needless to say that I won't trust this place again. If they do this with someone that is well versed in vehicle maintenance, I can only imagine what they would do with someone that has no idea about it.

Written By: Diego R