South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler3010 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 03, 2023
Had a very good experience. Hailey was very professional and courteous. Nairns was very helpful and polite. Shawn was nice and polite as well.
Written By: K B
That is fantastic to hear. Thank you for the 5 star review!
October 03, 2023
Great customer service from Hailey at STC . Would highly recommend
Written By: aaron m
We really appreciate the 5 star review and recommendation Aaron.
October 03, 2023
If you want your tire to come off your vehicle and the dealership do nothing about it then take your vehicle here.
Written By: Kyle T
Hello Kyle, while we appreciate your concern you are not involved in the situation and it does not appear you have done business with us. We are working with the customers and have been since day one.
October 01, 2023
Absolutely loved the customer service at this location! My dad and I purchased our vehicles here and we are super happy! Lee is very patient in helping you find a vehicle that is perfect for your needs and he always gives 100%. You will not be disappointed here!
Written By: Marifel T
Thank you so much for the great 5 star review Marifel.
September 28, 2023
Oh yeah, great place, fantastic people. My wife got a great deal on a nearly new Jeep, Grand Cherokee. We pick it up on Tuesday!
Written By: Chuck W
We appreciate the 5 star review Chuck!
September 27, 2023
I am very satisfied with the service and buying experience at South Trail Chrysler. They answered my questions and it was a very comfortable and efficient process. I received approval very quickly and they offered me options to make the best decision. Recomiendo mucho la atención en español, Eduardo Mathews fue muy amable en todo momento durante el proceso, respondiendo todas mis dudas.
Written By: Monica A
Thank you so much for the awesome 5 star review Monica. Enjoy your new vehicle!
September 27, 2023
Hailey at South Trail is the best! She was so helpful when it came to purchasing my truck. She tracked down the exact vehicle I wanted and worked hard to ensure it had all of the options I was looking for. She worked with me on the price and even helped organise some after market modifications for me before I picked it up from the dealership. The entire ordeal was made so easy with Hailey, she’s great to work with and will ensure you are happy with your purchase!
Written By: Kim M
Thank you so much for the awesome 5 star review Kim. Enjoy your new truck!
September 24, 2023
I hadn’t financed a used vehicle for a number of years and remembered the hoops I had to jump through then. I dreaded doing it again but their process was so simple and smooth, I was amazed. My sales guy was Fehzaan. He wasn’t pushy, let me approach the deal at my own pace for my busy life and was there when I was ready. Highly recommend this guy.
Written By: Jody N
That is so great to hear Jody. Thank you for the 5 star review and recommendation.
September 22, 2023
I felt truly taken advantage of here. Jen the service adviser knew I was bringing my truck in for warranty work service. She took the warranty info at the beginning of the appt and said i would be responsible for the inspection cost- fine. I get a call after the inspection was paid for, that they don’t work with my warranty company and now I have to pay for somewhere else to do another inspection. Guest services called and asked about my experience, I told them how I’d wasted $140 and that I felt taken advantage of and was a money grab appt. No one called to rectify the situation or refund me. I am on maternity leave with no extra funds to waste right now. Absolutely distraught with how they handled this situation. Never working with their service department again and I was scammed $140.
Written By: Megan N
Hey Megan, we are sorry you didn't have a 5 star experience with us. Though after speaking with Jenn and our service manager we did everything we absolutely could to help. As you said, the inspection fee would have to be paid no matter where you took your vehicle. After we found out that your warranty company would not allow us to do the work we found all of the info for you. We provided you with a detailed list of everything that should be fixed, which of those issues would be covered by your warranty and which would not, where to take it to have it completed and gave you the detailed inspection to take with you. All you had to do was request the approved shop to do the work that would be covered, there is no need to pay for an additional inspection as it was already completed. We even found a dangerous situation with a missing nut and installed it so you wouldn't potentially have an accident while driving. In no way were you "scammed" out of anything. We performed the work which was paid for and obtained detailed information from your warranty company for you about exactly what would be covered. All in an effort to make it as easy as possible for you to have it completed, even though it couldn't be done at our dealership. If you would like to discuss further you can email us at wecare@stchrysler.com. Thank you.
September 19, 2023
I've been coming here since 2017. When I bought my first Durango. Which came with dealership issues! Bought from Canmore never ever will I go back there. Now I've gotten a new to me Durango this year in Cochrane again will never go back there. I deal with Treavor in service. Because of this man alone!!!!! I will forever be going to South Trail! When I decide to buy my brand new vehicle I will be going here. Treavor thank you so much for just being you! Thank you for telling me bluntly when there's an issue. Thank you for never hiding behind lies. You truly are the best person to have on my side when dealing with the warranty issues. And all the other dealership issues I've had. Thank you for taking the time to listen to me scream and cry and still taking my calls at the end of the day when I know you probably should have hung up. I'm forever in your debt!
Written By: Leah M
Thank you so much for trusting us with your vehicle Leah. We really appreciate the 5 star review!
