Kia On Hunt Club
350 W Hunt Club Rd , Nepean, ON, K2E1A5
Member since December 04, 2014
350 W Hunt Club Rd Nepean ON K2E1A5Overall Score
Kia On Hunt Club2881 Reviews
97Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 06, 2017
I brought my car in to get an oil change at the beginning of July. After months of my car sitting it needed brake pads and rotors replaced. I told them multiple times that I could not afford to replace my brakes that day. They took advantage of the fact that I'm a young female that clearly doesn't know about cars. They made it seem like my only option was to have my brake pads replaced and save up to replace my rotors as soon as I could and it should be fine, they made it seem as though I wasn't going to be able to get my car from them until I gave them the okay to change the pads. I had already been sitting there for 2 hours at this point. I brought it to a mechanic I trusted exactly two weeks later just to find out that I would need to pay for new brake pads again because they were already ruined (the cost for both pads and rotors was cheaper at this mechanic than it was for just the brake pads at Kia). My father tried to contact them and set up meetings but they jerked him around for 2 months until they finally spoke to him. He was told that the manager was going to talk to his manager and see what they could do about a credit for me. When they called me afterwards they told me there was nothing they could do for me and basically told me it was my fault for not saying no a third or fourth time. They come across as nice guys trying to help, but that's not the case, they can recognize when someone is vulnerable and they know how to take advantage of it.
Written By: Alyssa L
Unorganized staff
August 30, 2017
Every step of the process was messy, unorganized and took way to much time. I would not recommend that place to anyone seriously looking to buy.
Written By: MYRIAM
Related Staff:
The Service Team at Kia On Hunt Club
View Profile
August 25, 2017
An impressive dealership with a large indoor new and a super huge indoor used showroom.
Written By: Stephen B
August 25, 2017
Written By: Patrick L
I was not satisfied with my problem
August 24, 2017
I went for an oil changed and then explained to the gentleman that there was a rattling noise coming from my car, the mechanic took it for a test drive. The service advisor told me that it was my pad that shifted because of not driving it to much. He then told me i would have to pay 200.00 to have them clean. I told him my car only had 1400 km on it so how is this possible. He said i was over the 1 year warranty and it was not covered. I was not satisfied that this was going to cost me money on a brand new car.
Written By: LOUISA
Related Staff:
The Service Team at Kia On Hunt Club
View Profile
August 24, 2017
Great customer service and a nice waiting area with complementary coffee.
Written By: Khoan N
August 24, 2017
Great customer service and a nice waiting area with complementary coffee.
Written By: Khoan N
August 24, 2017
The experience was great buying my new Sedona. The sales experience was relaxed and without pressure, and the purchasing part of things was transparent, easy, and not intimidating. All involved were very patient and understanding and allowed me to take the time I needed to make decisions and even do some research to make those decisions. Specifically, Rejean was an absolute gem of a salesman, Tony was great at finalizing everything, and Imad was very fair with the financing.
Written By: Chris W
August 24, 2017
The experience was great buying my new Sedona. The sales experience was relaxed and without pressure, and the purchasing part of things was transparent, easy, and not intimidating. All involved were very patient and understanding and allowed me to take the time I needed to make decisions and even do some research to make those decisions. Specifically, Rejean was an absolute gem of a salesman, Tony was great at finalizing everything, and Imad was very fair with the financing.
Written By: Chris W
August 23, 2017
Great place Great People...!
Written By: Ashif J
