350 W Hunt Club Rd , Nepean, ON, K2E1A5
Member since December 04, 2014
350 W Hunt Club Rd Nepean ON K2E1A52881 Reviews
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August 01, 2017
They have a good service , they're doing fast service and they're highly responses when I contact them, usually i am dealing with Kia on Huntclub
Written By: SADEQ
July 31, 2017
Very bad service after purchasing the vehicle couldn't get help from my sales rep either. I will not recommend this dealership.
Written By: NATHALIE
July 30, 2017
Was told car would be ready by around 2:00. Did not hear from dealer all day regarding status. When I called no one was present (service staff had left the office). Finally after calling for 20 minutes getting multiple different locations, a mechanic picked up phone at dealer and confirmed car was ready for pickup. Due to lateness of pickup, rental agency could not drop me off at dealer (rental agent was heading home and offered me a ride as a personal favour). Arrived at dealer to find that keys were not with paperwork. Left after talking to sales manager (who was excellent) who found the keys. The next morning was called by service advisor regarding payment, but did not get an apology for poor communication - service advisor should not have left without informing me of status of vehicle, at the very least. Please get in touch if you would like more details.
Written By: ASHLEYE
July 30, 2017
Sales was great but after I drove away the engine light came on and long story short, I was charged 140 dollars for a gas line repair that should have been caught and fixed during the safety check and pre pick up inspection. I think that was unfair and poor customer service.
Written By: ARNOLD
July 29, 2017
Bought my 2017 sorento here. Don't regret that. Alex was great to deal with. Was kind and didn't mind my son throwing stuff on his desk. Handled everything as he should've. The finance manager was good to deal with. Really went out of his way to get the payments closer to my budget. This review in no way is anything to do with either of them. - they both would get a 5 star review. I picked up my car. There was garbage in it (three empty tims cards) it had zero gas in it. 30kms to empty. The maintenance light came on as I was driving home with 1400kms left until my next service. A brand newish car with no oil change done and no gas. It was a demo and from my under standing money was lost on the sale. I understand that as I'm in the automotive business myself but seriously? Running on fumes with a current model year vehicle? I don't really care if it was a 2009 I bought. It should've been filled up. Had I not had my debit card or cash on me I wouldn't have been able to get home. And for the oil change that should've been done on the safety/pdi with 1400km left. I'm bringing it in Monday to rectify the issues along with the rear end skipping on turns. Hopefully this review will improve after that.
Written By: zk4dyce