Jackson's Toyota
181 Mapleview Dr W , Barrie , ON, L4N9E8
Member since February 18, 2014
181 Mapleview Dr W Barrie ON L4N9E8Overall Score
Jackson's Toyota4036 Reviews
1885Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
Most recent service (vehicle detailing) was sub par
April 16, 2015
As a Rewards member, I was entitled to a free Deluxe Detail. I decided to use it for my husband's car since I just bought a new car from Jackson's so my own car was sparkling clean :-) Unfortunately it was a very poor detailing job, with dirt remaining in the centre console and floor. We took photos because we were shocked at the poor quality of the work. I understand that I did not pay for the service, however I am still disappointed. And I would certainly not recommend this service to a friend. According to the dealership this is normally a $300 service and I would never pay that amount for the work I received. I am normally very happy with Jackson's high quality of service - but this time, it's certainly not the case.
Written By: Danielle
Hi Brett, as we discussed this morning over the phone this morning, you expectation was that you were getting a $300.00 cleaning with a Deluxe coupon because the rewards paperwork was a little confusing. I’m glad you called me back to discuss the misunderstanding. I explained that the Deluxe cleaning includes an exterior wash, vacuum of the carpets and wiping down the dash and windows. You agreed that was done to your satisfaction. By the way, your next rewards member coupon will entitle you to a Premium detailing where we will take it to the next level.
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Your Friends at Jackson's Toyota Scion
View ProfileI felt like a valued customer - a very rewarding experience.
April 16, 2015
I purchased a new RAV4 2015. I felt valued as soon as I walked in the door and was greeted instantly. I was able to look around the showroom without being bothered, but as soon as I was ready with questions a product advisor was there to assist me. Dave (Atkinson) was very friendly and respectful and was able to answer my questions. I did not feel pressured at all. He guided me through the process and I felt that he listened to my expectations and did his best to see that I got the deal I wanted. I appreciated the follow-up call, after I had the car for a few days, to make sure that everything was okay and inquiring if I had any questions or concerned. Overall, a great experience and I would definitely recommend this dealership to my friends and family.
Written By: Deborah
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Brad was a super sales person and very helpful
April 15, 2015
Brad was very helpful explain everything to me showed me different cars and really let me make up my own mind through it all.He would be a asset to any car dealer ship to have on their sales force.I have been back to have him help me with a problem I had and he completely resolved my problem.I thought he was great.
Written By: Edna
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disappointed with the readiness and cleanliness of the Truck
April 15, 2015
I liked the effort that was put in to get me into a new vehicle. What I didn't like is that the truck had grease marks on the inside of the cab, the tonneau cover leaks and the windows on the inside weren't cleaned.
Written By: Shane
Shayne I called you his morning to find out if the windows and grease mark still needed addressed. You explained to me that you were in yesterday to have them cleaned. I apologize that you had to return and I appreciate your understanding. I understand that the explanation about the tonneau cover was satisfactory.
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Couldn't of had better service!
April 15, 2015
Thank you for your help and comforting experience while buying my first brand new truck!
Written By: Josh
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Your Friends at Jackson's Toyota Scion
View ProfileExcellent
April 04, 2015
I always enjoy having my car done at Jackson's Toyota. The prices are in line with other garages. What sets it above the rest, besides the great customer service, are the amenities. The amenities I particularly enjoy are the free coffee, newspapers, access to a computer and the snacks. I believe they have a shuttle, but I did not use it.
Written By: COREY
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Fast Friendly Service!
March 30, 2015
Dan Curtis is always on top things and and calls me by name whenever I arrive. I appreciate that! I like to work with people that are personable and show an interest in thier interaction to create a great experience with every visit! I bring both of my vehicles to Jackson's for Lube/Oil/Filter service, (2013 Hylander, 2011 Ford Mustang) because of the Fast, Friendly, service that Dan provides and the price is reasonable too.
Written By: WALTER
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very efficient, checked the lights and I had a bulb out. Replaced it and left me very satisfied.
March 28, 2015
Service was very quick. Employees informed me of additional problems with inspection check.
Written By: BOB
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I had issues surrounding a refund that was owed to me.
March 26, 2015
I was owed money that was over paid and I had to chase down the dealership.
Written By: RYAN
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Amazing.
March 26, 2015
Amazing customer service. Mike was able to answer all of my questions and provided me with information to help my upcoming move to Alberta.
Written By: Dylan
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