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Jackson's Toyota

181 Mapleview Dr W , Barrie , ON, L4N9E8

Member since February 18, 2014

181 Mapleview Dr W Barrie ON L4N9E8

Overall Score

4.4

Jackson's Toyota

3924 Reviews

1885
Jackson's Toyota

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Jackson's Toyota Jackson's Toyota

Owner

September 12, 2014

When my son took my vehicle in to be looked at-he felt that he was being 'fluffed off" and no- one took the situation seriously. Then after driving to Parry Sound that afternoon he was "too scared to keep driving" the vehicle because of the incredibly loud noise the car was making. He brought the vehicle back to bbe looked at a 2nd time and it was then the vehicle was fixed. Thank-you for fixing the car-but a lot of time on my families part was wasted in getting the car in the 1st time-then to drive it from Parry Sound to Barrie...This could have been done on the initial visit. Erin Burrows

Written By: ERIN

Jackson's Toyota responded on September 12, 2014

Sorry Erin unfortunatly the part had to be ordered. It was unfortunate it took 2 visits and your son had to come from Parry sound.

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Jackson's Toyota Jackson's Toyota

Love my Toyota dealership

September 12, 2014

I was greeted by a Toyota team member and escorted over to Tim's desk. He was welcoming and able to answer my questions. He was professional and explained what was going to be done to diagnose the problem. Updates provided by Tim while I waited, and a timely cashout.

Written By: MICHELLE

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There are no staff members associated with this review.

Jackson's Toyota Jackson's Toyota

Courteous, prompt, efficient, helpful

September 12, 2014

there was a problem with my brakes and this issue was addressed and tended to promptly and thoroughly. Fortunately, the service was covered under warranty. Eli was as I have described above. He came in to the waiting room at least twice to keep me fully apprised of the situation with my brakes. The job was finished promptly and I could go on my way. The woman who met me in the service bay to take my mileage on the other hand was abrupt and dismissive. She asked me what was wrong with my car and when I started to explain, she told me she didn't need that info and to tell it to the service attendant. I felt dismissed and could feel my blood pressure rising. I found her that way on another service appointment when I came in for my 40,000 km service.

Written By: JAN

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Jackson's Toyota Jackson's Toyota

Great Service!!!

September 12, 2014

First oil change, met with all the information I needed and felt that I was being treated like a queen! Enjoyed my first visit!!

Written By: LESLEY

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Jackson's Toyota Jackson's Toyota

The issues were not addressed

September 12, 2014

I asked for the light in between the tach and speedo be looked at and it wasn't. Nothing was said to me on pick up and the service was stale.

Written By: JOHN

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Jackson's Toyota Jackson's Toyota

painless

September 12, 2014

Car is well cared for. If any criticism, it's a bit expensive for an oil change. The same service at a Toyota dealer in Orlando is $20 less.

Written By: DOUG

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Jackson's Toyota Jackson's Toyota

My car was in the shop for routine maintenance and all work was completed satisfactorily.

September 12, 2014

When the mechanic discovered a faulty part during the maintenance inspection Elie explained the situation to me, including what repairs needed to be done as well as the costs and time needed to complete the work. My vehicle was ready ahead of schedule.

Written By: STEVEN

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Jackson's Toyota Jackson's Toyota

I was treated with respect.

September 12, 2014

I purchased a used car. I was not pressured in any way. I don't think I got a steal, but the deal seemed fair.

Written By: Stephen

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There are no staff members associated with this review.

Jackson's Toyota Jackson's Toyota

experience one word AWESOME

September 12, 2014

service is excellent and the service advisers are respectful and pleasant people and gets the job done

Written By: PHILIP

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Jackson's Toyota Jackson's Toyota

Short, sweet, no extra charges

September 11, 2014

Oil change and suggested filters, basic stuff done quick and clean no wait no hassle

Written By: AMANDA

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