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Acura of Hamilton

1515 Upper James St , Hamilton, ON, L9B1K2

Member since May 26, 2017

1515 Upper James St Hamilton ON L9B1K2

Overall Score

4.4

Acura of Hamilton

774 Reviews

22
Acura of Hamilton

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Acura of Hamilton Acura of Hamilton
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September 05, 2018

Written By: Fahed D

Acura of Hamilton responded on December 11, 2020

Hello Fahed, We are sorry to see a 1 star review. Can you please tell us what the issue was? Is there something we can help you with?

Acura of Hamilton Acura of Hamilton
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September 04, 2018

I’d like to make it known that I am happy with my car, in the sense that I like Acura and I knew what I was getting. But in terms of the service, this particular location is not up to par. They offered me several things while I was looking at getting the car. Once I got it, those things were suddenly not possible. It’s all about integrity, which I feel is lacking at this location. The managerial team can not be trusted to keep their word, which is the first necessity for making a deal. While trying to squeeze out maximum profit from this sale, they put their ethics aside and disregarded all the promises they made. Absolutely dissatisfied with this experience and wouldn’t recommend this dealership to anyone.

Written By: ABODA Y

Acura of Hamilton responded on December 15, 2020

Hello. Thank you for your feedback. We are sorry to hear you had this experience. Can you please reach out to our service manager Chris Bolton at 905 528 7335? As we would like to look into this more.

Acura of Hamilton Acura of Hamilton
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September 04, 2018

I’d like to make it known that I am happy with my car, in the sense that I like Acura and I knew what I was getting. But in terms of the service, this particular location is not up to par. They offered me several things while I was looking at getting the car. Once I got it, those things were suddenly not possible. It’s all about integrity, which I feel is lacking at this location. The managerial team can not be trusted to keep their word, which is the first necessity for making a deal. While trying to squeeze out maximum profit from this sale, they put their ethics aside and disregarded all the promises they made. Absolutely dissatisfied with this experience and wouldn’t recommend this dealership to anyone.

Written By: ABODA Y

Acura of Hamilton responded on December 11, 2020

Hello. Thank you for your feedback. We are sorry to hear you had this experience. Can you please reach out to our service manager Chris Bolton at 905 528 7335? As we would like to look into this more.

Acura of Hamilton Acura of Hamilton
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August 22, 2018

Tommy in sales was awesome to deal with. At the end of the day, we didn’t buy but that came down to dollars and cents and not tommy. In fact, I actually feel bad we didn’t buy from him because he was so good to us. Would definitely recommend anyone to ask for Tommy if looking to purchase. Straight shooter.

Written By: Gee B

Acura of Hamilton responded on December 11, 2020

Thanks for the great review. We appreciate your feedback. We would love to work with you in the future.

Acura of Hamilton Acura of Hamilton
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August 22, 2018

Tommy in sales was awesome to deal with. At the end of the day, we didn’t buy but that came down to dollars and cents and not tommy. In fact, I actually feel bad we didn’t buy from him because he was so good to us. Would definitely recommend anyone to ask for Tommy if looking to purchase. Straight shooter.

Written By: Gee B

Acura of Hamilton responded on December 15, 2020

Thanks for the great review. We appreciate your feedback. We would love to work with you in the future.

Acura of Hamilton Acura of Hamilton
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August 17, 2018

Just purchased a 2019 RDX from Acura of Hamilton. Great team to deal with and special thanks to Tommy Tran, Sales and Leasing consultant for making the process an enjoyable experience, and going above and beyond the call of duty in retrieving my prescription sunglasses from my trade-in after it had been shipped away to wholesalers

Written By: Dave D

Acura of Hamilton responded on December 15, 2020

Thanks for the great review Dave!

Acura of Hamilton Acura of Hamilton
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August 17, 2018

Just purchased a 2019 RDX from Acura of Hamilton. Great team to deal with and special thanks to Tommy Tran, Sales and Leasing consultant for making the process an enjoyable experience, and going above and beyond the call of duty in retrieving my prescription sunglasses from my trade-in after it had been shipped away to wholesalers

Written By: Dave D

Acura of Hamilton responded on December 11, 2020

Thanks for the great review Dave!

Acura of Hamilton Acura of Hamilton
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August 10, 2018

Got a great deal on the 2019 RDX A-Spec. Fully customized to how I wanted it. Thanks Tommy at Acura of Hamilton!

Written By: carlo c

Acura of Hamilton responded on December 15, 2020

Thanks for the great review Carlo!! Enjoy your new RDX!!

Acura of Hamilton Acura of Hamilton
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August 10, 2018

Got a great deal on the 2019 RDX A-Spec. Fully customized to how I wanted it. Thanks Tommy at Acura of Hamilton!

Written By: carlo c

Acura of Hamilton responded on December 11, 2020

Thanks for the great review Carlo!! Enjoy your new RDX!!

Acura of Hamilton Acura of Hamilton
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August 10, 2018

Was looking for a hard to find used vehicle. This was the first time I ever bought used. Acura of Hamilton had what I was looking for. The dealership is nearly an hour from my home but I happily traveled the distance 3 times to see the car and make the deal. Tommy was by far the best car salesperson I have ever dealt with. In the past my experience at other dealerships has not been great, more take and no give. Tommy went the extra mile to do some research for us as well. Great work! we will be back for our next vehicle.

Written By: Neil C

Acura of Hamilton responded on December 11, 2020

Thank you Neil for the great review!! We hope you enjoy your car!!

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