1515 Upper James St , Hamilton, ON, L9B1K2
Member since May 26, 2017
1515 Upper James St Hamilton ON L9B1K2774 Reviews
22*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 04, 2018
I’d like to make it known that I am happy with my car, in the sense that I like Acura and I knew what I was getting. But in terms of the service, this particular location is not up to par. They offered me several things while I was looking at getting the car. Once I got it, those things were suddenly not possible. It’s all about integrity, which I feel is lacking at this location. The managerial team can not be trusted to keep their word, which is the first necessity for making a deal. While trying to squeeze out maximum profit from this sale, they put their ethics aside and disregarded all the promises they made. Absolutely dissatisfied with this experience and wouldn’t recommend this dealership to anyone.
Written By: ABODA Y
Hello. Thank you for your feedback. We are sorry to hear you had this experience. Can you please reach out to our service manager Chris Bolton at 905 528 7335? As we would like to look into this more.
September 04, 2018
I’d like to make it known that I am happy with my car, in the sense that I like Acura and I knew what I was getting. But in terms of the service, this particular location is not up to par. They offered me several things while I was looking at getting the car. Once I got it, those things were suddenly not possible. It’s all about integrity, which I feel is lacking at this location. The managerial team can not be trusted to keep their word, which is the first necessity for making a deal. While trying to squeeze out maximum profit from this sale, they put their ethics aside and disregarded all the promises they made. Absolutely dissatisfied with this experience and wouldn’t recommend this dealership to anyone.
Written By: ABODA Y
Hello. Thank you for your feedback. We are sorry to hear you had this experience. Can you please reach out to our service manager Chris Bolton at 905 528 7335? As we would like to look into this more.
August 22, 2018
Tommy in sales was awesome to deal with. At the end of the day, we didn’t buy but that came down to dollars and cents and not tommy. In fact, I actually feel bad we didn’t buy from him because he was so good to us. Would definitely recommend anyone to ask for Tommy if looking to purchase. Straight shooter.
Written By: Gee B
Thanks for the great review. We appreciate your feedback. We would love to work with you in the future.
August 22, 2018
Tommy in sales was awesome to deal with. At the end of the day, we didn’t buy but that came down to dollars and cents and not tommy. In fact, I actually feel bad we didn’t buy from him because he was so good to us. Would definitely recommend anyone to ask for Tommy if looking to purchase. Straight shooter.
Written By: Gee B
Thanks for the great review. We appreciate your feedback. We would love to work with you in the future.
August 17, 2018
Just purchased a 2019 RDX from Acura of Hamilton. Great team to deal with and special thanks to Tommy Tran, Sales and Leasing consultant for making the process an enjoyable experience, and going above and beyond the call of duty in retrieving my prescription sunglasses from my trade-in after it had been shipped away to wholesalers
Written By: Dave D
Thanks for the great review Dave!
August 17, 2018
Just purchased a 2019 RDX from Acura of Hamilton. Great team to deal with and special thanks to Tommy Tran, Sales and Leasing consultant for making the process an enjoyable experience, and going above and beyond the call of duty in retrieving my prescription sunglasses from my trade-in after it had been shipped away to wholesalers
Written By: Dave D
Thanks for the great review Dave!
August 10, 2018
Was looking for a hard to find used vehicle. This was the first time I ever bought used. Acura of Hamilton had what I was looking for. The dealership is nearly an hour from my home but I happily traveled the distance 3 times to see the car and make the deal. Tommy was by far the best car salesperson I have ever dealt with. In the past my experience at other dealerships has not been great, more take and no give. Tommy went the extra mile to do some research for us as well. Great work! we will be back for our next vehicle.
Written By: Neil C
Thank you Neil for the great review!! We hope you enjoy your car!!