Acura of Hamilton
1515 Upper James St , Hamilton, ON, L9B1K2
Member since May 26, 2017
1515 Upper James St Hamilton ON L9B1K2Overall Score
Acura of Hamilton774 Reviews
22Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 22, 2018
Friendly and helful staff that truly care for their customers. It was a great experience purchasing my vehicle there.
Written By: Eric F
Thank you for the great review Eric! We really appreciate your positive feedback and look forward to helping you in the future.
September 22, 2018
Friendly and helful staff that truly care for their customers. It was a great experience purchasing my vehicle there.
Written By: Eric F
Thank you for the great review Eric! We really appreciate your positive feedback and look forward to helping you in the future.
September 17, 2018
Written By: Mary D
Thank you for the great review Mary!
September 17, 2018
Written By: Mary D
Thank you for the great review Mary!
September 15, 2018
The dealership is clean and well kept, but I dislike the salesman tactics of getting people into the building for sales. I made an appointment prior to visiting and informed the representative that I was interested in seeing two particular vehicles. I was told they would be ready to see once I visited. I also mentioned that I live far away so I would appreciate if the vehicles were prepared for an inspection & drive. Upon arriving, I was informed that both vehicles I wanted to see were sold. It would have been good to know this before making a 2-hour drive to the dealership and wasting my time.
Written By: Zeshaun H
Hello Zeshaun, We apoligize for the incinvenience. We sell out of used inventory very quickly and we apologize for that. However, we can always try to find what you are looking for. We would be happy to help you in your vehicle search please reach back out to us at 905 528 7335 to let us provide that service for you.
September 15, 2018
The dealership is clean and well kept, but I dislike the salesman tactics of getting people into the building for sales. I made an appointment prior to visiting and informed the representative that I was interested in seeing two particular vehicles. I was told they would be ready to see once I visited. I also mentioned that I live far away so I would appreciate if the vehicles were prepared for an inspection & drive. Upon arriving, I was informed that both vehicles I wanted to see were sold. It would have been good to know this before making a 2-hour drive to the dealership and wasting my time.
Written By: Zeshaun H
Hello Zeshaun, We apoligize for the incinvenience. We sell out of used inventory very quickly and we apologize for that. However, we can always try to find what you are looking for. We would be happy to help you in your vehicle search please reach back out to us at 905 528 7335 to let us provide that service for you.
2019 Acura RDX Hinge Issue
September 14, 2018
I picked up my brand new Acura RDX on July 19th. The sales process was fantastic and Julia was very helpful throughout the process, and clearly explained the features of the vehicle upon arrival. Highly recommended salesperson. But I am disappointed thus far with how an issue with the rear cargo door hinge has been handled. I dropped off my vehicle on August 30th to report the issue of a noisy hinge when the door is opened and closed. This was after I dropped by to have the hinge lubed with lithium grease a week prior. I was informed that a part had to be ordered, and that it was receiving critical status, and shouldn't take to long for the part to arrive (usually a week or so when this status is assigned). It's now September 14th and no part, the noise is getting progressively worse. I was informed that there isn't a release date for the part thus far. It's hard to understand as I would assume that there would be spare parts available? I know this isn't an issue with the service department, it appears it's more of an issue at the manufacturing end, but for a 50K brand new vehicle, I was hoping there would be a quicker resolution. I am really hoping this is resolved soon, as I have always owned Honda/Acura products in the past, but I'm beginning to reconsider a future purchase thus far.
Written By: Art
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September 12, 2018
Written By: Ricardo L
Thank you for the great Review!
September 12, 2018
Written By: Ricardo L
Thank you for the great Review!
September 06, 2018
Written By: Jennifer H
Thanks for the great review Joe!
