652 Wharncliffe Rd S , London, ON, N6J 2N4
Member since October 11, 2017
652 Wharncliffe Rd S London ON N6J 2N4918 Reviews
152*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
September 17, 2021
My experience at Forest City Mazda was outstanding. I saw a vehicle on a Sunday and I emailed to set up an appointment and Kim responded within 15 minutes to set this up for me. Then I arrive Kim introduces herself and thanks me and was introduced to Kyle who went out of his way to provide detailed information and his professionalism was A+. Option to test drive the CX3 on my own or he could accompany me if I wished. After test drive was attentive to my inquiries and arranged financing with Matt. Everything about my experience was so smooth and hassle free. Such an amazing team with excellent customer service and knowledge. Appreciated their sense of humour and would definitely recommend this dealership to all my family, friends and co-workers. Covid practices were in place too! Thanks again for such a positive experience.
Written By: Nancy D
September 08, 2021
Excellent customer service and professionalism. Bought my Mazda 3 here and went to this location for all of my car's maintenance for 3 years. Only stopped because I was moving and even then they demonstrated the best customer service I have ever seen (personally delivering my winter tires to my home 2 hours away after being unable to deliver them at my last service visit).
Written By: Steven S
Thank you for the wonderful review. We strive to make every customers experience the best that it can be under any circumstance. We are always happy to help, and truly appreciate your business.
August 27, 2021
Best car purchasing experience!! A week ago I purchased a 2021 Mazda CX-5 Signature from Forest City Mazda. Charlie Noseworthy (Salesperson) was awesome. He was so detailed orientated in everything from helping me compare various trim levels to spending over an hour with me when I came to pick up my new car showing me everything inside and outside the car. He also spent time before I arrived setting up various settings within the workings of my car and asked me if those would work for me when I arrived and sat with him to review it all. Throughout the purchasing experience, Charles was very calm. He was very transparent, and did not try to hide any costs etc. I also dealt with Matt Hardy (Director of Financial Services) at FCM. He was so knowledgably, personable, and thorough. Purchasing a new car is a big deal, and having Charles and Matt to work through the process with was extremely helpful!! I love my new car!
Written By: Katrina B
Thank you for this wonderful review. We here at Mazda strive to make the best possible buying experience for our customers, and when we get feedback from our public it goes a long way. If you need anything else, feel free to reach out any time.
August 03, 2021
Went to this place for a small 1 min work and the lady there is like the owner of Mazda said need appointments and don’t come like this etc. I don’t even recommend Mazda to anybody. From the day I bought my car their service is very poor. Sux Mazda
Written By: Chamitha J
July 27, 2021
First visit experience was terrible. Service desk, zero respect for customer and coustomer service. He ( Dan) talk loudly like arguing and he was rude. I never back to this dealership again just because of this awful experience at my first visit. I am so sorry for Mazda Canada because their policy, NO VALUE FOR COUSTOMER SERVICE.
Written By: Bijan