South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler3007 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 20, 2022
Worst experience I have ever had at any dealership in Alberta. Would give it 0 stars if I had an option. South trail chrysler has been my go to dealership for everything from sales,service, and for parts. My recent experience with a sales rep has me not wanting to go back at all for anything anymore. I went in Saturday morning to sell my vehicle, When I pulled into the parking lot Sales Rep Lee Pornasdoro greeted me everything was normal at first but when I confronted Lee about lying in regards to safety inspection things esclated from there. I bought my truck 2 years ago from south trail chrysler which came with a light bar already installed but this time around Lee said "We will have to remove the light bar because it wont pass the safety inspection and due to that we wont be able to sell the truck." That was one of the reasons for the price they qouted. what he said and what the manager Taylor said did not match at all. Mine and Lee's conversation escalated from there and he charged towards me. I was not mad about the price they gave me for my vehicle it was just the lying that triggered my response. If only he had negotiated like normal we honestly could have had a deal for closer to what they wanted to pay. Long story short Lee got aggressive and charged towards me, the manager Taylor had to grab him by the shirt and drag him back, sure I said things I shouldn't have and vice versa but charging towards a long time loyal customer or any customer at all isn't any way to let out your frustrations. Myself, friends, and family will no longer give our business to south trail Chrysler or any of its affiliates anymore.
Written By: Anas H
Hi Anas, Thank you for taking the time to leave us a review. I would like to clarify that the valuation of your vehicle is based on multiple factors such as cosmetic/mechanical condition, vehicle history, modifications, and market comparables. You were not misinformed regarding the aftermarket light bar as you & I had discussed the wiring possibilities together. Anytime an aftermarket modification is found, the concern for degraded wiring is accounted for within the estimated reconditioning costs. As a witness, I will clarify that Lee was by no means “dragged” away. I escorted Lee away from the situation as it is not fair for him to be treated unfairly or receive the harassment he received. Regarding the public display of harassment and abuse towards a staff member of South Trail Chrysler, I would like to inform you that there is zero tolerance to this behavior, and you are no longer welcome on the premises .
October 19, 2022
Written By: Filippo M
Thank you for the 5 star review Filippo!
October 18, 2022
Written By: Randy A
We appreciate the 5 star review Randy!
October 17, 2022
The easiest and most comfortable process i have ever experienced buying a vehicle. the team at south trail was very professional while dealing in a very relaxed atmosphere. I was offered additional services for the vehicle but was not pressured into accepting anything that I wasn't interested in which doesn't happen very often in a dealership. Lee in sales, Taylor as well as Khloe in finance were great to deal with.
Written By: Dallas C
That is fantastic to hear Dallas. Thank you for the 5 star review and enjoy your new vehicle!
October 15, 2022
Written By: gadenia g
Thank you for the 5 star review Gadenia!
October 10, 2022
Oleg could try harder fo Seniors Kelly c
Written By: Kelly C
We appreciate the review Kelly. We strive for excellence with every customer experience, regardless of age.
October 08, 2022
Oleg and the entire team at South Trail Chrysler were amazing! They made my first ever new car purchase a breeze with their friendly service and prompt communication. The whole process was way smoother than I expected. Oleg tracked down my dream car, and got me behind the wheel in a matter of days. I couldn't be happier! Thanks again!
Written By: Lisa M
That is amazing to hear Lisa! Thank you so much for the awesome 5 star review!
October 06, 2022
Using South Trail was a great experience! I used the shuttle service and it was amazing customer service! Highly recommend
Written By: Jessica P
We really appreciate the 5 star review Jessica!
Straight forward stress free and quick
October 06, 2022
Tonneau fitted to RAM truck - very happy with service - quick and efficient - used shuttle service - good communication keep informed very well. Really appreciated the truck was washed and ready for pick up.
Written By: GARY
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October 02, 2022
Written By: Temur C
Thanks for the 5 star review Temur!
