Palladino Honda
990 Kingsway , Sudbury, ON, P3B2E5
Member since August 26, 2014
990 Kingsway Sudbury ON P3B2E5Overall Score
Palladino Honda4721 Reviews
3368Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
February 01, 2025
Reevaluate your sales team.we really liked the CRV.but just because of your sales team’s behaviour towards us.made us change our mind to go toyota.
Written By: Faizal I
Faizal, we checked our system and do not have your contact information to reach out to you and hear about your experience. It's disappointing to read a review like this and since we're unable to contact you directly, we kindly request that you reach out to our General Sales Manager Matt by emailing mattb@palladinohonda.com or calling 705-673-6733 x 269.
January 30, 2025
Outstanding customer service! I went in to buy a car with no prior knowledge, countless questions, and high expectations. Thanks to Motti Lal, I found the perfect vehicle that suited both my needs and budget. He was incredibly patient, addressing all my concerns—even the simplest ones—and helped me navigate my financing despite my low credit score. The entire experience was fantastic, and I can confidently say he is 100% trustworthy. Choosing this dealership was the best decision I’ve made. Thank you, Motti Lal, for even assisting with post-delivery concerns!
Written By: MEENU A
Wow! Thank you for your amazing review! We're so happy to hear that Motti Lal provided you with outstanding service and helped you find the perfect vehicle. Buying a car can be a big decision, and we're glad he made the process smooth, informative, and stress-free for you. Your trust means everything to us, and we truly appreciate your kind words. Wishing you many happy drives ahead from the entire team at Palladino Honda!
January 29, 2025
Very friendly staff and drivers!
Written By: diane B
Thank you so much for the positive review Diane! We really appreciate your feedback and can't wait to see you again at Palladino Honda for your next visit!
January 29, 2025
Having the worst customer service ever!! Very disappointed about this dealership. No one takes accountability about customer experience, they just look towards sales and making money. I got a 2025 CRV last December 28, 2024. Two mechanical issues with the car so far. I am from a 100km town far from Sudbury. My car had to go back to palladino for an assessment and in the meanwhile I was asking the process for getting a replacement car. Nobody explained that for getting a replacement car, I have to travel to palladino and pick up the replacement car. It's absolutely unacceptable that staff don't give the complete and accurate information when they are being asked for. And they don't even show interest on getting propper answers if they do not have knowledge about the topic. Palladino, you must start working as ONE team and stop working is silos. You are a complete nightmare.
Written By: Elizabeth T
January 27, 2025
... Palladino has been amazing ......Experiences with dealerships haven't been positive in the past... Palladino is the first to send my husband home happy.... =happy wife😁...lol
Written By: Kimberley G
Thank you so much for your kind words! 😊 We're thrilled to hear that your experience with Palladino has been a positive one and that we could bring a smile to both you and your husband. Customer satisfaction is our top priority, and we're so happy we could make a difference. Wishing you many happy miles ahead!
January 21, 2025
Great service at Palladino Honda. Staff is personable and efficient. The updates via text are incredibly appreciated. I’ve purchased 2 vehicles there and let me tell you, after sales service is just as amazing as the sales service.
Written By: Patrick V
Thank you so much for your kind words and loyalty to Palladino Honda, Patrick! We're thrilled to hear that you've had such positive experiences with both our sales and after-sales service. Our team takes great pride in being personable, efficient, and keeping you informed with updates. We truly appreciate your continued trust in us and look forward to serving you again in the future. If there's ever anything you need, please don't hesitate to reach out!
January 19, 2025
Written By: N'da K
Thank you so much for your five-star feedback N'da!
January 18, 2025
Great sales team . I didn't buy a vehicle because It wasn't what I was looking for. But got wonderful service and even a call back afterwards. Special thanks to Brandon. Tyvm
Written By: D “
Thank you for your kind words! We're so glad to hear that you had a great experience with our sales team, even though the vehicle wasn’t the right fit. We truly appreciate your feedback and are pleased that Brandon was able to assist you. It's wonderful to know you received excellent service and a thoughtful follow-up. If you ever find the vehicle you're looking for, we’d love to help again. Thanks again, and we hope to see you in the future!
January 16, 2025
Excellent service and outstanding staff.
Written By: Deborah M
Thank you for your kind words about our team, Deborah!
January 15, 2025
We bought a new Civic in December, and it was by far one of the best car-buying experiences we've had. Justin was very accommodating, bringing two different cars from the overflow lot to compare the interiors. Bobby was knowledgeable and quick while we were wrapping up in the finance office and did not push for add-ons that we did not express interest in.
Written By: Kyle C
Kyle, thank you so much for your wonderful review! We're thrilled to hear that your car-buying experience with us was one of the best you've had. We're glad Justin was able to accommodate you by bringing the cars over for comparison, and that Bobby made the finance process smooth and hassle-free. We pride ourselves on providing a no-pressure environment and appreciate your feedback. Enjoy your new Civic, and we look forward to assisting you again in the future at Palladino Honda.
