West City Honda
670 Dundas Street West , Belleville, ON, K8N4Z2
Member since November 10, 2017
670 Dundas Street West Belleville ON K8N4Z2Overall Score
West City Honda925 Reviews
25Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 12, 2024
I recently purchased amazing vehicle Honda civic sport touring hybrid from West City Honda. I am very impressed and pleased with the service from all the staff especially Param and Stephanie. Excellent friendly service. Every associate went above and beyond to help us. We were treated like valued customers and not just another number or sale. I highly recommend if anyone is looking forward to purchase a car, they can visit West city Honda ☺️☺️
Written By: surinder s
We appreciate your business. Thanks so much.
October 09, 2024
Dealing with West City Honda was relaxed and enjoyable. Pat guided us through the decision making process to determine the right vehicle for us and did not try to upsell us on anything. We now have a brand new CRV and a new respect for a dealership. Thank You to Pat and the team at West City Honda.
Written By: Buff C
Thanks for your business Buff. We appreciate your time to leave a review.
October 09, 2024
Very helpful and knowledgable staff available in person, email or text. Second vehicle bought there (closest Honda dealership).
Written By: Ralph D
Thanks Ralph! We are pleased to do business with you.
October 08, 2024
I was trying to book a service/diagnostic appointment for my Honda CRV due to recall notice (high priority due to sticky steering) over the phone with Nicole and she refused to book an appointment and advise me continue driving a car until problem occur multiple times (already experienced sticky steering), so I have to call Honda customer service department and they help me to book an appointment for diagnostic at same location. She must be trained to provide appropriate customer service!
Written By: Ankit P
Thank you for your feedback. Just to clarify, we don't do a diagnostic check for recalls. We appreciate you wanting to get it resolved as soon as possible, and thank you for your quick action, however unfortunately, we have not yet received the parts to complete that particular recall. We will get the issue resolved as soon as parts become available from Honda Canada. Thank you for your patience and will will reach out to you as soon as we can complete the recall.
October 06, 2024
In person customer service was excellent for an issue with my broken fob. The technician was very helpful in a temporary fix and took my serial number for when I need to come in to get a new one reprogrammed.
Written By: Lesley H
Thanks Lesley, for taking the time to leave a review. It's our pleasure to serve.
October 06, 2024
Superb, knowledgeable and throughly friendly service. Thank you Scott, Stephanie and Megan! My wife and I told you what we were looking for in a Pre-owned CR-V and you not only met our expectations but exceeded them.
Written By: D. M
We appreciate your business, it is always our pleasure to help find the right car for the right person.
September 26, 2024
West city Honda, Belleville, great staff and friendly service. Param showed us the vehicle we chose And made us feel right at home! All the other staff as well were helpful and thorough. Thanks again!
Written By: Steve W
Thanks for your review Steve. It was our pleasure. Welcome to the West City Honda Family.
September 25, 2024
This is my second review and my second vehicle! The team at West City Honda is absolutely hands down the best!! When I buy a vehicle, I do not act fast. I like to research and make informed decisions. Sept 2023 I went in and spoke with Spencer, we test drove a CRV and then crunched numbers. At the time, it wasn't the right decision for me. Spencer understood but kept in touch but not in a pushy way. Fast forward to early Aug 2024, I spoke with Spencer again about exploring an upgrade again. I was headed on vacation and would connect with him when I got back. End of Aug 2024, I was getting my civic serviced and thought I would head to the sales floor to do some looking. Spencer was off on a vacation himself, however Param was there to assist. We took out an Hrv and I instantly knew this was what I wanted. Bigger than my civic but smaller than the Crv. I was headed out of town for business but let him know I would think about it. Sept 2024 is when it all happened! I booked with Spencer as he was who I was originally dealing with. He even remembered my vacation and where I went. I felt bad that I couldn't deal with both the guys as they were great. Spencer informed me that I would still be dealing with both of them and I felt a sense of relief as I didn't want either of them to miss out and I would have to choose. We migrated to Param's desk and we discussed it further in detail my wants and needs for the Hrv, and they provided me a trade in on my civic that I loved so much. I then proceeded to Stephanie. She is an absolute gem! Going into full details about everything and talking to me like a friend, not a customer. I left the dealership and waited to hear. This was a Saturday and it was close to the end of the day. 15mins after I left Stephanie called me and I had my appt to pick up my brand new hrv sport! On delivery day, I was greeted with a handshake, sorry I missed you on your way out Saturday from Spencer, met with Megan to drop off my civic keys and headed to sign the papers. Once done, Megan showed me around the dealership and introduced me to a few faces I wasn't familiar with, showed me my winter tires and a few extra features on the Hrv as most were very similar to my civic. When I tell you that this team was the most helpful, informative, friendly bunch without making you feel pressured, I am not kidding. I love being part of the Honda family at West City Honda. Thank you to everyone who assisted in making the move happen. I will miss my civic and hope someone loves it just as much as I did.
Written By: T T
The pleasure was all ours for sure. Thank you for the opportunity and trust with us in your purchase. The West City Honda family is lucky to have you.
September 23, 2024
We recently purchased a vehicle from West City Honda. The experience was flawless thanks to Fraser Aitken, Param Bajwa, Stephanie Elder and Megan Chant. Everyone was welcoming and happy to answer our questions and address our concerns. Everyone was knowledgeable and willing to help no matter who we spoke with. The responses of all we met and those we interacted with were welcoming and friendly. An excellent experience from the moment we walked in the door until we left, driving our new car. We are so grateful to West City Honda for your interest and knowledge in ensuring that we got the vehicle that best fit our needs. Thank you to everyone. There are reasons that we keep returning to West City Honda and one of the reasons is the way those working there treat their customers in sales, management and service. We have always been treated well. Thank you so much to everyone. Terry & Dianne Fox
Written By: Dianne F
Thank you for your feedback. We appreciate your business and look forward to continuing our relationship through our sales to service. It's always a pleasure Dianne. Thanks again.
September 18, 2024
A 100% Excellent experience at West City Honda. Pat Hegarty looked after all details and questions I had about the 2024 Passport. Pat is very knowledgeable and professional - a thoroughly great experience! Similarly, all staff I met who assisted or interacted were friendly and helpful as one could wish.
Written By: Bob M
On behalf of the West City Team, we all thank you for your trust and your business and look forward to continuing our relationship from sales to service.
