South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler3004 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 27, 2021
Written By: Tawnia J
Thank you for the 5 star review Tawnia!
Happy to never return
November 26, 2021
I came to South Trail Chrysler earlier in the year to have my headrest fix (warranty issue). At the first appointment it was determined that the part was indeed (and obviously) the part they wanted to repair it with was damaged. They located the part in Red Deer and would have it delivered so they had me book another appointment a week later. I showed up and was treated rudely by the employee who told me there wasn’t a part because they’re all on back order and that I should have called before coming in. I was annoyed leaving them. He told me that they had my number and would call when the part came in and not to bother making another appointment. I came across the warranty form again in November, which reminded me to check in. They did have the part! I had been forgotten and they apologized for not letting me know. I made an appointment for 8:30am to have the headrest replaced. By 3:45 I was annoyed and bothered that I still hadn’t received a call! I called and the service manager had to call me back. When he did, my van was done and ready for pickup. When I got my vehicle I was bothered further by the inconsideration of this company as they left all the seat covering plastic and cardboard floor mat in the car PLUS a plastic hair cover left on my passenger seat. Start to finish experience was quite awful and I will not return.
Written By: TRESSA
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November 26, 2021
Written By: MK k
We appreciate the 5 star review MK!
November 26, 2021
Finely tuned military operation. That’s why I go there for service.
Written By: Blaine S
Thanks for the 5 star review Blaine!
November 26, 2021
I'm writing this review on behalf of my husband Jeremy Burrows, who recently had his Jeep serviced - Jeremy has a stutter, which often leads to impatient sales people and/or people hanging up on him because they think the line is static. Treavor at South Trail was one of those rare gems, who acknowledged his speech impediment and offered him different ways to communicate (text) to make it easier. He was patient and kind, and although this sort of thing should happen on a regular basis, it doesn't. So thanks Treavor, we really appreciate it! Your customer service definitely goes above and beyond.
Written By: Heather M
Thank you so much for taking the time to write such a nice 5 star review Heather. We are so glad we could make the process a bit easier for Jeremy and appreciate the opportunity to serve you.
November 26, 2021
Written By: Tj H
Thanks for the 5 star review Tj!
November 26, 2021
Staff are knowledgeable and friendly. The shuttle drivers are willing to chat with you if you want. Trevor was great when I had 3 big problems with my jeep at the same time.
Written By: Darcy T
That is great to hear Darcy! Thank you so much for the 5 star review!
November 25, 2021
The service department was Absolutely amazing. Amy was so helpful. Wont take my vehicles anywhere else. Highly recommend
Written By: Allyson J
We really appreciate the 5 star review and recommendation Allyson!
great overall experience
November 25, 2021
staff was friendly and answered all questions, went above and beyond! the issues I had in my vehicle were resolved in a timely manner
Written By: SHAWN
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Excellent and professional staff. All around best new car purchase customer service!!
November 24, 2021
Thank you Reggie and team!!! It was a great experience dealing with you. Hands down my best new car buying experience ever with South Trail Chrysler.
Written By: Johnny
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