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South Trail Chrysler

6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1

Member since January 10, 2018

6103 - 130th Avenue SE Calgary AB T2Z 5E1

Overall Score

4.5

South Trail Chrysler

3005 Reviews

517
South Trail Chrysler

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

South Trail Chrysler South Trail Chrysler
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November 16, 2021

Friendly service. Went out of their way to make sure all the recalls were done on my vehicle without me asking. They were willing to make sure I was happy with the repairs before I left.

Written By: Nathan W

South Trail Chrysler responded on November 17, 2021

Thank you for the awesome 5 star review Nathan!

South Trail Chrysler South Trail Chrysler
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November 16, 2021

The service dept (especially Treavor) has always been wonderful at working to try and help me with my Jeep. I trust him to find the best solution possible.

Written By: Janine F

South Trail Chrysler responded on November 17, 2021

That is great Janine! Thank you so much for trusting us with your Jeep.

South Trail Chrysler South Trail Chrysler
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November 14, 2021

Ryan Steele & the Team at South Trail Chrysler are very professional, knowledgeable and an absolute pleasure to deal with from their efforts to secure us the perfect vehical to the finale walk through. A great car buying experience.

Written By: D J

South Trail Chrysler responded on November 17, 2021

We really appreciate the fantastic 5 star review, enjoy your new car!

South Trail Chrysler South Trail Chrysler

Hard upsell

November 13, 2021

Did not like the upsell on fuel filters Should not have to pay 500 dollars for a brand new truck with only 16000 kms

Written By: JAMES

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South Trail Chrysler South Trail Chrysler
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November 11, 2021

Great customer service in the service bay area. Car was returned washed and in a quick time period.

Written By: Chuck's P

South Trail Chrysler responded on November 17, 2021

Thanks for the 5 star review!

South Trail Chrysler South Trail Chrysler
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November 11, 2021

Was in the market for a van and was introduced to the Chrysler Town and Country by the very helpful Brent and Cory and not forgetting the wonderful Khloe, they went above and beyond to get me into this van. Very happy 😊 with their suggestions. I will definitely be recommending them to my friends.

Written By: Bernard A

South Trail Chrysler responded on November 17, 2021

That is wonderful to hear Bernard, thank you so much for the great 5 star review!

South Trail Chrysler South Trail Chrysler
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November 11, 2021

Was there yesterday. Sales manager named Brandon was extremely rude. As a sales manager, he has need to change his behaviour. Well I appreciate Mr. owner, you are trying to cover your employee but shredding a document that has personal information and when a customer is not physically present at that time AND shredding a brochure that your manager personally asked from us and especially without our permission is not a same thing. When a customer is still there, your manager should not assume that he has authority to shred anything whatever he likes. He needs to make sure first that if we want our document back. Racist is not a light term, I agree, but you say this term only when you feel something so instead of taking it personally, you should try to change this kind of attitude.

Written By: Babbi K

South Trail Chrysler responded on November 12, 2021

I understand that a window sticker you brought with you was with the offer to purchase and other documents that we created. We did not intentionally destroy your window sticker and it can easily be replaced. We have the right to retain our information and pricing documents, they are not yours, and we have no obligation to give them to you. Our Manager has every right to do what he sees fit with our information and documents. Unless you can provide actual evidence that we did or said something based solely on your race, I recommend you cease with that type of allegation. We have always and will always treat people equally and with the same respect they give us.

South Trail Chrysler South Trail Chrysler
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November 11, 2021

Written By: shane k

South Trail Chrysler responded on November 12, 2021

Thanks for the 5 star review Shane!

South Trail Chrysler South Trail Chrysler
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November 10, 2021

Had an GREAT experience buying my new car from South Trail Chrysler! Reggie was honest, helpful and a pleasure to deal with. If you're looking to purchase a new car, I would absolutely recommend going to see Reggie!

Written By: Erin K

South Trail Chrysler responded on November 12, 2021

That is fantastic Erin! Thank you so much for the amazing 5 star review and recommendation.

South Trail Chrysler South Trail Chrysler
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November 10, 2021

This was a really bad experience by coming in south trail chrysler this night. Actually we came here to buy a challenger car but the behaviour of their sales manager Brandon was very rude and racist because the papers we brought in their showroom, Brandon shredded all of these. This behaviour should not be acceptable.

Written By: Gagan D

South Trail Chrysler responded on November 12, 2021

We are sorry you didn't have a 5 star experience with us Gagan. After reviewing what occurred, we did shred the documents as is standard when documents with personal information on them are no longer needed. However, we do not appreciate you saying that our manager is racist. You cannot throw that term around lightly just because we could not sell a car for the very low price that you offered. If you would like to discuss this further you can email us at wecare@stchrysler.com

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