South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler3003 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
October 27, 2021
Written By: Don B
Thanks for the 5 star review Don!
South Trail rectified the issue
October 25, 2021
Mark Gacek had me return to the dealership and had the 3M installer fix the large bubbles in the 3M. The small marks made by rocks couldn’t be fixed, but the large bubbles were fixed. I appreciate Mark doing his best to rectify the issue. Also, there was an issue with my cell phone voicemail and I did not get the vm that was left by the Service Advisor until days later. So, I was in fact called regarding my vehicle and I appreciate that.
Written By: CHRISTIAN
Related Staff:
October 22, 2021
Booked service appointment, went for breakfast. Just as we finished eating received phone call advising my vehicle was ready.
Written By: Ralph S
Doesn't get better than that Ralph. Thank you for the great 5 star review!
Quick fast service
October 22, 2021
I had an issues with a new topper for my nee truck and South Trail handled it in a quick and fast manor.
Written By: ALFRED
Related Staff:
Disappointed
October 22, 2021
Booked my truck in to have the windshield replaced and the 3M coating fixed. The windshield was replaced without issue, however they would not touch my 3M as they said it was no longer covered. I have an extended warranty and this is the second time the 3M has pealed. The 3M should be looked at and fixed again as it was replaced a year ago. I asked the service advisor how much it would cost to replace the 3M. He told me he would look into it and get back to me. He never did. Also, I never received a call when my vehicle was ready. I have been treated great in the past here. This time not so much. Very disappointed.
Written By: CHRISTIAN
Related Staff:
October 22, 2021
Thank Alex for your help! That not first time when we use your service and it always the best experience!
Written By: Galea G
Thank you so much for the 5 star review Galea!
Truck engine repair
October 20, 2021
My truck has found it’s new repair shop!! I Had anticipated some major work to be done on my truck - work that was pressing as determined by another repair shop. Due to the convenience of your shuttle service and the proximity of your facility to my home, I booked in to get the repair done. I received a call from the service advisor with news that the “urgent “ repair was not required and that the apparent problem was not needing repair. I have never come across honest service like this before! Kudos!!! Keeping business honest!!! Thanks again BTW- Service advisor was Trevor Schlosser.
Written By: CHRIS
Related Staff:
October 20, 2021
Highly DONT recommend. They say they’re the “Best Dealership” in all of Calgary, no “Possibly All of Canada”. I don’t have good credit, it’s whatever, but they sat there after I requested to have my money back, they dragged it on for a week and a half saying they could get me approved. Today, I finally went in and requested my money back, theyre saying they have to wait and give a cheque rather than the cash I paid for. Isn’t a deposit meant to be returned upon requesting? I shouldn’t have to wait a hole second week just to get my money back. But not even just that, they expect me to leave and to come back later tonight or tomorrow. Wasting more money and more gas. But to finish this bullshit off, they then sit there and brag to my face saying I don’t have good credit, there for, not a reason to rush my money or to get a new vehicle. “It’s not our problem you have bad credit”. I’m beyond frustrated. Beyond disappointed. I put my faith in some bullshit, that’s for sure. If I could give you people a 0 Star Rating, you bet your ass I would. I strongly would suggest going somewhere else.
Written By: Kristi P
Hello Kristi, we are hoping to get some clarification. We have looked through our records and have no indication of any transactions or communication with you in the last 3 years. Would you be able to provide some clarification so we can make sure we improve in any way we can? Is it possible this took place at a different dealership? You can email us at wecare@stchrysler.com, thank you Kristi.
October 20, 2021
Written By: Monique B
We really appreciate the 5 star review Monique!
October 20, 2021
Written By: Steve R
Thank you for the review Steve!
