South Trail Chrysler
6103 - 130th Avenue SE , Calgary, AB, T2Z 5E1
Member since January 10, 2018
6103 - 130th Avenue SE Calgary AB T2Z 5E1Overall Score
South Trail Chrysler2990 Reviews
517Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
November 11, 2021
Was there yesterday. Sales manager named Brandon was extremely rude. As a sales manager, he has need to change his behaviour. Well I appreciate Mr. owner, you are trying to cover your employee but shredding a document that has personal information and when a customer is not physically present at that time AND shredding a brochure that your manager personally asked from us and especially without our permission is not a same thing. When a customer is still there, your manager should not assume that he has authority to shred anything whatever he likes. He needs to make sure first that if we want our document back. Racist is not a light term, I agree, but you say this term only when you feel something so instead of taking it personally, you should try to change this kind of attitude.
Written By: Babbi K
I understand that a window sticker you brought with you was with the offer to purchase and other documents that we created. We did not intentionally destroy your window sticker and it can easily be replaced. We have the right to retain our information and pricing documents, they are not yours, and we have no obligation to give them to you. Our Manager has every right to do what he sees fit with our information and documents. Unless you can provide actual evidence that we did or said something based solely on your race, I recommend you cease with that type of allegation. We have always and will always treat people equally and with the same respect they give us.
November 11, 2021
Written By: shane k
Thanks for the 5 star review Shane!
November 10, 2021
Had an GREAT experience buying my new car from South Trail Chrysler! Reggie was honest, helpful and a pleasure to deal with. If you're looking to purchase a new car, I would absolutely recommend going to see Reggie!
Written By: Erin K
That is fantastic Erin! Thank you so much for the amazing 5 star review and recommendation.
November 10, 2021
This was a really bad experience by coming in south trail chrysler this night. Actually we came here to buy a challenger car but the behaviour of their sales manager Brandon was very rude and racist because the papers we brought in their showroom, Brandon shredded all of these. This behaviour should not be acceptable.
Written By: Gagan D
We are sorry you didn't have a 5 star experience with us Gagan. After reviewing what occurred, we did shred the documents as is standard when documents with personal information on them are no longer needed. However, we do not appreciate you saying that our manager is racist. You cannot throw that term around lightly just because we could not sell a car for the very low price that you offered. If you would like to discuss this further you can email us at wecare@stchrysler.com
November 10, 2021
Written By: Wayne R
We appreciate the 5 star review Wayne!
November 09, 2021
I saw a few new faces, I was a little surprised, but I still got the attention to detail I am use to. Keep up the great work Girls and Trevor.
Written By: Tony L
That is great to hear Tony. Thank you for the 5 star review!
November 04, 2021
So happy with the experience. We were able to find the vehicle we were looking for. We were helped by the wonderful Eduardo Mathews. He was great not only with guidance but his professionalism and kindness too. I am from Colombia so the whole process was done in Spanish including the financing part. Definitely recommend this dealer!!!
Written By: Tatiana T
That is fantastic to hear Tatiana! Thank you so much for the 5 star review and recommendation.
November 03, 2021
Written By: Marvin L
We appreciate the 5 star review Marvin!
Great
November 01, 2021
Great service overall! Trevor was great, never pushy or overselling stuff I didn’t need. I’ll return for service again. Shuttle driver was very friendly and on time. Thanks and keep up good work!
Written By: ROGER
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Communication needs to be improved
October 30, 2021
When dropping off my vehicle, I was greeted by a service advisor who documented the numerous issues the vehicle was having. I had to re-explain the issues numerous times to multiple service advisors!
Written By: JOHN
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