299 W Hunt Club Rd , Ottawa, ON, K2E 1A6
Member since December 20, 2013
299 W Hunt Club Rd Ottawa ON K2E 1A6684 Reviews
53*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 30, 2023
just bought my 3rd lexus from Thomas and David best service and sales team around !!! highly recommended
Written By: stephen s
Hello Stephen, Thank you for leaving us such a positive review! We appreciate your recommendation. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Enjoy your new Lexus and thank you for being a loyal customer! Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus
August 29, 2023
Ive bought many cars in my life and I know I am not the easiest person to deal with as I am extremely picky when it comes to the little details. Thanh at Tony Graham Lexus was one of the most genuine and patient sales reps I've ever had the pleasure of dealing with. I would recommend him to anyone looking for their next Lexus. I just picked up my very first Lexus and to say that Thanh went above and beyond would be an understatement. He made the process seamless and simple while getting me the greatest value for my trade while delivering my new car extremely quickly as I requested. I will 1000% recommend Thanh at Tony Graham Lexus to any of my friends and family. Thanh has been working here for 19 years and will make sure you have a memorable experience. Thank you Thanh, Thomas and Yan for all your help.
Written By: Anon
Hello, Thank you so much for taking the time to share your positive experience with Thanh at Tony Graham Lexus! We are thrilled to hear that Thanh was able to meet your high expectations and provide you with exceptional service. We appreciate your recommendation and we are proud to have Thanh as a part of our team for the past 19 years. If you have any further questions or need assistance in the future, please do not hesitate to reach out. Enjoy your new Lexus IS! Sincerely, Thomas O'Keefe General Manager Tony Graham Lexus
August 15, 2023
Always an easy and efficient experience with everyone at TG Lexus.
Written By: Liam G
Hello Liam, Thank you for your feedback! We greatly appreciate your positive experience with everyone at Tony Graham Lexus. Should you have any additional questions or feedback, please do not hesitate to reach out. Thank you for choosing Tony Graham Lexus, and we look forward to serving you again in the future. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
August 02, 2023
Always receive the utmost service and Maggie goes way beyond to ensure everything is perfect.
Written By: Suzanne B
Hello Suzanne, Thank you for taking the time to leave such a positive review about your experience at Tony Graham Lexus. We are thrilled to hear that you consistently receive outstanding service. Your kind words about Maggie's dedication and attention to detail are greatly appreciated and will be shared with her. Thank you once again for taking the time to share your experience. We truly value your patronage and look forward to serving you in the future. Sincerely, Chris Carey Service Manager Tony Graham Lexus 613.225.2223 Ext. 671 ccarey@tonygraham.com
July 26, 2023
I feel so disappointed after my in-person appointment. Their demo car with 1300km is priced $44k(as same price as a new model) and it is non negotiable at all! For trade-in value, they offered my 2020 Corolla $18k, which is funny that how they value their parent company whilst Ford gave me $23000 trade-in value for the same car! Customer service does not go like this on other places.
Written By: Mohammad A
July 07, 2023
Daryl in parts was helpful and knowledgeable!
Written By: Derek P
Hello Derek, Thank you so much for taking the time to leave us a 5-star review and for the kind words for Daryl! Sincerely, Florindo Calvano Lexus Parts Manager Tony Graham Lexus 613.225.1212 X 661 fcalvano@tonygraham.com
July 07, 2023
We just bought a new vehicle from Tony Graham Lexus and we had the pleasure of dealing with Tan Vo. He was respectful of our time and was always available to answer our questions (even after hours and the reply was prompt --- WOW). Thank you Tan for the whole car-buying process, you made the process so smooth and memorable for us.... The estimation you provided for the vehicle production and the delivery was spot on... I have bought multiple cars before but the experience I had with Tan was top-notch. People like Tan make the car buying process a very happy process. Tan... I look forward to contacting you when I need to upgrade my current vehicle :-) Amyn M
Written By: A M
Hello Amyn, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Tan Vo provided exceptional customer service throughout the car-buying process. We will surely pass along your kind words to Tan. We're sure he will be delighted to hear that you were satisfied with his service. We aim to provide a top-notch experience for all our guests, and it's always wonderful to receive such positive feedback. Congratulations on your new Lexus and thank you once again for choosing Tony Graham Lexus, and we look forward to serving you in the future! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com
July 05, 2023
Written By: Azat B
Hello Azat, Thank you so much for taking the time to leave us a 5-star review! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com Thank you so much for taking the time to leave us a 5-star review! Sincerely, David Tran Lexus Sales Manager Tony Graham Lexus 613.225.1212 X632 dtran@tonygraham.com