Tony Graham Lexus

August 23, 2024

Written By: Richard B

August 17, 2024

Needed a fob. Fast friendly service. Went in customer service. Placed the order. Received fob the next day. Fast, friendly customer service. Thank You!

Written By: Madone B

August 04, 2024

We had a fantastic experience buying our car from Tony Graham Lexus. A huge thank you to Zhenjia Li! The whole process from start to finish was incredibly smooth. Zhenjia was respectful, knowledgeable, friendly and always available to answer our questions. I highly recommend Zhenjia Li!

Written By: Soheila R

July 30, 2024

Written By: Taher M

July 24, 2024

Brought my car in for warranty and the interior came back filthy. Also nice to see some new scratches that weren’t there before 🙃. Shocked at the low level of service for a “luxury” car dealer

Written By: Zeddie G

July 23, 2024

I have had the worst experience ever with this branch. I took my car for the third service and it costed me more than 600 dollars for the inspection including tire inspection. The report was all fine but i got a flat tire after two days. I took the car to costco to repair the tire and have been told that the tire was almost dead since it was so thin. Although in the inspection they mentioned that all the tires are in good condition. I got no help from Lexus service manager and general manager and they say costco inspection is wrong. I took the car to another lexus branch and they inspected the tire again and said the same thing as costco. I just wonder why i paid 630$ for the inspection when nothing has been inspected.

Written By: Dorna A

July 11, 2024

Written By: Pierre H

July 05, 2024

I recently purchased a Lexus RX350 and came across some issues with the vehicle. I went into three different Lexus and Toyota dealerships to get it checked out and none made an effort to squeeze me in or hear me out: I felt hopeless going into another dealership and decided it would be my last stop before I take my vehicle to a private mechanic. I was fortunate enough to meet the wonderful Bradley W. who is a part of the service department at Lexus. He was so kind, patient, helpful and overall such a gentleman. He knew how stressed I was and he made the process so easy for me, patiently listened and understood the problem. My car is now being taken care of as it was checked immediately, I am so grateful for the excellent service. Thank you Lexus and thank you Brad!

Written By: Kimia Y

June 01, 2024

Im very disappointed with the experience, i went in to test drive and get a deal about rx350 ,at the same time i wanted to do a trade in. The sales person was in rush , didnt even spend with me 5 to 10 mins , didnt give me much information. I asked if i can test drive , i felt like he didnt want to do that , but then said ok.

Written By: R H

May 31, 2024

This is my third time using Lexus maintenance service. What a terrible experience. It was a waste of my money and time. I used service package #1, but what did I get? The wiper blades were not replaced, and the wheel sensor system was not reset. I wonder if Lexus service just took my money without really maintaining my car. I give 1 star for the quality of service here. I sent some pics from my car. Thanks.

Written By: THE A