1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71328 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
August 20, 2024
Having purchased many cars over the years I have to say that dealing with Amanda Poisson at Bytek was by FAR the best experience I've had to date. Amanda was there to answer my questions while at the same time not being the typical pushy sales person. The after sales attention by both Amanda and the rest of the staff was also exceptional as they worked to solve a small issue that I had. I highly recommend Bytek if you are considering a car purchase!
Written By: Mark C
Hello Mark. Thank you for your kind review! We're thrilled to hear that Amanda was able to help you along your car-buying journey in a transparent and pressure-free manner. We wish you safe travels in your new vehicle!
August 15, 2024
We recently purchased an Atlas Cross sport at Bytek Volkswagen and were impressed by their customer service and quick response. Everything went smoothly, aucun accrochage. Quality service the whole time. We are very pleased with them and love the new vehicle.
Written By: Wye w
Hello and thank you for your kind words! Our team strives to make every visit as easy and stress-free as possible, so your feedback means a lot to us. We wish you safe travels in your new Atlas Cross Sport and we look forward to serving you again in the future!
August 06, 2024
I leased my car from Anik who was awesome, very helpful and easy to work with. I was also helped by Jenn on the paperwork side of things who was again awesome to work with and even when I popped in unexpectedly to add my partner to the lease helped us add her smoothly and quickly. Overall great experience and would definitely recommend!
Written By: Noah R
Hello Noah. Thank you for your kind review. We are glad to hear that Anik and Jenn went above and beyond to ensure you had an outstanding experience. We look forward to serving you again in the future!
August 04, 2024
I recently had the pleasure of purchasing a vehicle from Bytek VW and I must say, the experience was outstanding. From start to finish, the team demonstrated professionalism, transparency, and genuine care. The sales staff was knowledgeable and attentive, helping me find the perfect Volkswagen model and the right plan for my needs. They took the time to answer all my questions, provide detailed information about the features, and offer a no-pressure environment that made the entire process smooth and enjoyable. Overall, Bytek VW Car Dealer exceeded my expectations. Their commitment to customer satisfaction was evident throughout the process. Highly recommended!
Written By: Angel T
Hello Angel. Thank you for your kind review! We’re thrilled to hear that your experience was outstanding from start to finish. We're glad to hear that our team was able to help you find the perfect VW for you. We’re grateful for your recommendation and look forward to serving you again in the future. Safe travels in your new VW!
August 03, 2024
Bought our new to us VW Golf from Bytek and were overall pleased with the sales process. Brought the car in for its first oil and filter change and had a few questions about available options and some minor bodywork. No one department was able to get me the information I needed, so I wandered from department to department ringing bells waiting for someone to help me. When I finally talked to someone, the answers were brief, and not the least bit helpful. I left feeling very underwhelmed with the service and not willing to return unless it is absolutely necessary. A sale should not end when the car drives off the lot... In addition to that, the appointment was scheduled for Friday morning but we arranged with the Service Department to drop it off on Thursday afternoon. The work was completed that evening (Thursday) and we picked the car up before close. Today (Saturday) we received an email (somewhat scolding us) from the Service Department indicating that we had missed our appointment. Love the car but disappointed in the service and won't likely return.
Written By: Kerry K
Hello Kerry. Thank you for sharing your experience with us. We apologize for any frustration you encountered during your recent visit. We understand how important it is to have your questions answered thoroughly, and we strive for total transparency for as long as you are a member of the Bytek VW family. We’d like the opportunity to make things right and regain your trust. If you're open to it, I’d be happy to personally address any of your outstanding questions or concerns. You can reach me at matthew@bytekvolkswagen.com.
August 01, 2024
What great service received from Raymond and Anik while purchasing my new Tiguan. They were professional and always able to answer any questions I may have and great with following-up after pick-up to make sure I was good. Such a friendly team that made this new purchase a smooth ride. I would definitely recommend anyone considering a VW to check them out!
Written By: Melissa G
Hello Melissa. Thank you for taking the time to write this review! We're glad to hear that Raymond and Anik were able to help find the perfect VW for you. Have fun behind the wheel of your Tiguan and welcome to the Bytek VW family!
July 31, 2024
Written By: Peter C
Hello Peter. Thank you for taking the time to leave us a 5-star rating! We are glad to see that your experience was nothing short of excellent and we look forward to welcoming you back in the future!
July 29, 2024
We had a fantastic experience with Geoff and Jenn at Bytek Volkswagen when purchasing our car last weekend. Geoff (Sales Representative who worked with us) answered all our questions and thoroughly explained all our options. Geoff and Jenn made the financing process clear and straightforward. Geoff wasn't pushy and was attentive to all our requests, ensuring we felt comfortable and informed throughout the process. Geoff was extremely helpful, supportive, and patient. His dedication to excellent customer service made our car-buying experience smooth and enjoyable. We would definitely return to Bytek, specifically to Geoff, for future purchases, and we highly recommend him to all our friends. Thank you, Geoff, for your outstanding service! We also had a chance to meet a team that works in the Bytek Service & Parts. Frank (Service Advisor) and his team of mechanics were very helpful and did their best to help us resolve the minor issue we had with a car and kept us informed of each step of the checks and fixes they did. The fixing process could not be more stressless. Thank you!
Written By: Tamara B
Hello Tamara, thank you for sharing your experience! We're glad to hear that Geoff and the rest of our team went above and beyond to make your car-buying journey a worry-free 5-star experience. We value transparency and courteousness and we're delighted to hear that he exemplified these values. Welcome to the Bytek VW family!
July 28, 2024
Stellar service. The transition was seamless. Anik was top notch - knowledgeable and attentive. Very happy with the new Tiguan.
Written By: Alyssa N
Hello Alyssa. Thank you for taking the time to share your 5-star experience with us! We're thrilled to hear that Anik provided you with an exceptional car-buying experience. We look forward to serving you again in the future!
July 27, 2024
I am happy to recommend both Bytek Volkswagen and Anik who helped me through the purchasing process. I appreciate Anik's patience and knowledge while I explored various options as we refined the details of my purchase. I have had experiences with many other dealerships and my experience at Bytek stands out for their honesty and integrity throughout the process. I always felt welcomed and free to ask questions. Everyone was upfront with information and I feel confident that I have an accurate understanding of my purchase. This experience with Bytek Volkswagen went far beyond my expectations. 10/10 - Strongly Recommend!
Written By: Andrew W
Hello Andrew, thank you for sharing your experience! We're glad to hear that Anik went above and beyond to make your car-buying journey a worry-free 5-star experience. We value transparency and courteousness and we're delighted to hear that she exemplified these values. Welcome to the Bytek VW family!