+18884157063 https://d1hgj0yy0rp5w9.cloudfront.net/tmp/2017/07/14/867cde1443170805a2b60bdc3b68d9ae.jpg

Bank Street Mazda

2575 Bank St , Gloucester, ON, K1T 1M8

Member since June 15, 2017

2575 Bank St Gloucester ON K1T 1M8

Overall Score

4.5

Bank Street Mazda

2323 Reviews

177
Bank Street Mazda

Review Ratings Breakdown

Consumer Reviews

*Showing a selection of the total reviews available from Google.

*Showing a selection of the total reviews available from Facebook.

Bank Street Mazda Bank Street Mazda
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May 30, 2021

Had a great experience with Ayache purchasing our new car! He worked to offer great value for our trade in and answered all our questions. Would recommend to anyone looking for a fair and smooth experience.

Written By: Brian W

Bank Street Mazda responded on June 01, 2021

Hi Brian, thank you so much for sharing your experience with us and for giving us a 5-star review.

Bank Street Mazda Bank Street Mazda
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May 28, 2021

Written By: Barry B

Bank Street Mazda responded on June 01, 2021

We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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May 14, 2021

Ahmed did a great job of getting me into my 2021 Mazda 3 Sport GT AWD! He approached me a while back when I was getting tires switched over on my older Mazda 3. We exchanged phone numbers and said he was interested in my low KM Mazda. A month goes by and it was the right time to get into a new vehicle so I called up Ahmed and he remembered exactly who I was. Went the same day and we worked out a deal on the exact car I wanted. One week later and here I am with my brand new car happier than ever. The whole experience was really awesome, especially delivery day. When I showed up, the finance manager was just finishing up with some other clients so Ahmed gave me the keys to my new car to play around with it while I waited. Zein (finance manager) was really great a efficient and had me on my way in only a few minutes. I would 10/10 recommend them for buying a new car. I had my previous Mazda serviced there and I can say with 100% confidence that their service team is the best in the business. Never once have they pushed unnecessary repairs, they have always been honest and work extremely efficiently. I've had bad experiences with dealers in the past but not this Mazda. I will definitely be continuing to purchase and service vehicles from them.

Written By: Matthew A

Bank Street Mazda responded on May 15, 2021

Hi Matthew, we are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Bank Street Mazda. We wish you safe travels in your new vehicle and look forward to seeing you again soon!

Bank Street Mazda Bank Street Mazda
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May 08, 2021

Zein Jolan (Finance Manager) was very honest, welcoming and patient with us. Although he could not locate the specific model and color we were looking for, he understood our needs and did not pressure us in purchasing something else. Also the employees are very polite. Randomly, they approach us "just" to say "hi' or "goodbye".

Written By: Andrew S

Bank Street Mazda responded on May 11, 2021

Hi Andrew, thank you so much for sharing your experience with us and for giving us a 5-star review.

Bank Street Mazda Bank Street Mazda
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May 04, 2021

Saad was genuine and professional at Bank Street Mazda. He took the time to understand my needs and was able to set me up with a great vehicle at a great price. He has gone above and beyond. It is easy to tell that he cares about his customers. I would highly recommend Saad to anyone I know. THANK YOU BANK STREET MAZDA!!

Written By: Barrett D

Bank Street Mazda responded on May 05, 2021

Congratulations on your new vehicle Barrett! We are happy to know about your awesome experience of purchasing your car with us. Thanks for the 5-star review! We hope to see you again soon.

Bank Street Mazda Bank Street Mazda
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May 02, 2021

Wonderful customer service. Very pleasant experience with all the staff members.. Thank you so much .. Ayache and Bank street Mazda.

Written By: Kash P

Bank Street Mazda responded on May 04, 2021

Thank you Kash. We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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May 01, 2021

My wife and I just bought a new 2021 Mazda 3 Sport GS AWD a couple of weeks ago. Ayache listened carefully to what car I wanted and the features I wanted and gave me exactly what I asked for without trying to upsell us. Everyone at the dealership was very easy going and the process went very smoothly.

Written By: Christopher T

Bank Street Mazda responded on May 04, 2021

Congratulations on your new vehicle Christopher! We appreciate your feedback and the 5 STAR review!

Bank Street Mazda Bank Street Mazda
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May 01, 2021

The transaction between myself and the finance manager seemed great at the time. Once the deal was sealed, there’s no way of getting a hold of anyone for further information about the warranty that I purchased or anything. My biggest mistake was not doing a full circle check of the vehicle before driving off. There was a dent at the front of my Honda. Information wasn’t clear about the warranty and still isn’t.

Written By: Perfect A

Bank Street Mazda responded on May 04, 2021

We sincerely apologize for any inconvenience you may have experienced with us that leads to this rating. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Mazda Bank Street Mazda
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May 01, 2021

Written By: Stacey T

Bank Street Mazda responded on May 04, 2021

Hi Stacey, we are very sorry to learn that your experience with us was less than adequate. We would like to rectify any problems you had. Please connect with our customer service department customerservice@dilawricanada.com so that we can formally assist you.

Bank Street Mazda Bank Street Mazda
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April 30, 2021

Written By: Donghun K

Bank Street Mazda responded on May 04, 2021

We are incredibly grateful that you took the time out to leave us a 5-star rating. We hope to see you again soon.

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