Acura West
759 Wonderland Rd , London, ON, N6H 4L1
Member since March 18, 2015
759 Wonderland Rd London ON N6H 4L1Overall Score
Acura West340 Reviews
155Review Ratings Breakdown
Consumer Reviews
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Sale of Honda CRV
May 01, 2015
My experience with Acurawest dealership was amazing, the staff were friendly and very courteous, the saleswoman Andrea Woodward was excellent, very knowledgeable, courteous and not pushy, the dealership was very clean, organized and comfortable, I would definitely recommend this dealership to family and friends. My new car was immaculate, I drove away thinking you just don't get service like that anymore. Keep up the good work!
Written By: Christine
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I had a very good experience and Paul and Debbie did a fantastic job!!!
May 01, 2015
I had a very good experience and Paul and Debbie did a fantastic job!!!
Written By: Toufik
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2009 Acura CSX
April 16, 2015
Thank you Andrea for all your help with getting me into this beautiful car. Please let Debbie and the rest of the team know that I appreciate everything they did as well. I will be taking good care of this gorgeous car for years to come!!!! A+ experience.
Written By: Richard
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Very pleasant experience.
April 15, 2015
Very professional and customer oriented service. Sales team was dedicated to meet customer expectations.
Written By: Esmir
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Very professional and fast...
April 14, 2015
I want to thank her for her kindness and great support during the process ...
Written By: John
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Car Purchase
April 14, 2015
Andrea was friendly and honest in her approach- if she didn't know something she said so and undertook to get the answer.I enjoyed working with her as a result.
Written By: Paul
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Dylan made the process very easy and trustworthy
April 13, 2015
Very thorough providing vehicle alternatives and options. We were able to make decsions with the appropraite facts and information. This also applied to when we picked up the vehicle . Dylan took the time to ensure we had everything we needed.
Written By: Mike
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Acura West went out of their way to meet my needs.
April 11, 2015
Sales staff were quick and knowledgeable in responding to my questions. They were very accommodating to my schedule regarding my visit to the showroom and delivery of my new vehicle. Dylan was exceptionally good at explaining all of the features of my new RDX.
Written By: Robert
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Very Supportive!
April 09, 2015
It was my first time shopping for a new vehicle and after doing a ton of on-line research and walking into numerous car dealerships in London, ( with noticeably bad sales persons ) I had the pleasure of speaking to Drew over the phone at Acura West. I said that I was not so eager to drive to yet another place to see another car, and asked as many questions as I could over the phone. He gave me solid advice, accurate information and was very honest with me. Favourite part of the entire conversation is how he proceeded to say " Call, text, email, facebook... doesn't matter, I'm easy to get a-hold of, please contact me when you're ready to see it"! A few days later, he texted me again, and was persistent in making sure I am being taken care of and that I haven't forgotten about it. I asked if he would he be willing to bring the car to my home for a test drive after work so that my spouse and his family could take a peek as well. At this point in searching, I was pretty worn out. Drew came straight there, promptly, and made a fantastic impression. Took us outside and let us view the car. He did a great job of highlighting all of the great features. Was impressed with his confidence in the product. He let my spouse and I drill him with questions and he answered us to the best of his ability. Again, he seemed very knowledgeable about the vehicles and the features, and benefits. He let us take this car for a test drive twice, and would print any information on the vehicle and the lease agreement that we needed. He sat us down in his office and let us "play with numbers" to see different scenarios of lease possibilities to make us confident that we can find something that works for us. He was supportive, caring and went above and beyond for us. He showed me how to use every feature in the car after I bought it, followed up after we made the agreement, made it clear that if there was anything at all we needed that he would be there. Drew certainly made and impression and really has been there, any time I call. I would buy again and again from Acura West and I look forward to it.
Written By: Chantel
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Excellent
April 04, 2015
Very professional. The customer is obviously most important and customer satisfaction is the number 1 priority.
Written By: Terri
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