Laurentian Chrysler
440 Falconbridge Rd, , Greater Sudbury, ON, P3A 4S4
Member since January 07, 2016
440 Falconbridge Rd, Greater Sudbury ON P3A 4S4Overall Score
Laurentian Chrysler1471 Reviews
737Review Ratings Breakdown
Consumer Reviews
*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
May 05, 2021
Great service she was understanding and nice!
Written By: Nick S
Nick, we appreciate your feedback. Thank you!
May 05, 2021
Written By: bob v
Bob, thank you for taking the time to share your 4 star rating!
May 05, 2021
Written By: Richard S
Thank you for the 5 star, Richard!!
April 28, 2021
First Oil change at Laurentian….I have an Alfa Romeo, but it falls under the FCA umbrella. What could possibly go wrong? I also have FCA extended warranty. Firstly, I have to say the service advisor was great, this was out of her hands. The mechanic left the oil filler cap off and proceeded to fire up the engine….he caught his mistake , closed the hood and I went home only to find I was down a litre of oil due to the fact it was all over the engine bay. He didn’t even try to clean it up. Sent pics in, was offered 10% off my next oil change. I want back to the dealer for my “litre of oil”. They also couldn’t reset my maintenance schedule…I had it done by someone who knows what they are doing. I then find that I paid $5 for my door hinges to be greased, they weren’t greased….I guess he was too busy getting my vehicle out of the shop before anyone noticed oil on the floor . All this grief for $174 oil change. Vehicle smelled inside for a while, washed it down twice under the hood. And to think I have extended warranty with chrysler. Thoroughly disappointed.
Written By: S L
SL, we are very sorry to see that you were dissatisfied with your experience with us. We have spoken with our Service Manager, Amy, she has informed us that she has been in contact with you regarding this. If you have any further questions or concerns, please don’t hesitate to reach out to her at 705-566-8400.
April 28, 2021
Written By: Francois L
Francois, we are disappointed to see your review rating. We are just looking for some further feedback regarding your experience with us. For any further questions or concerns please feel free to reach out to our General Manager, Jason Carrier at your earliest convenience to further discuss.
4x4 service and Maintenance check
April 28, 2021
Quality service for a good price. I was very satisfied with my visit to Laurentian Chrysler. The staff was very friendly, and knowledgeable. I will be back for sure!
Written By: JOSH
Josh, we are so happy to hear about your experience with our Service Department. Thank you for taking the time to share this and we are glad to hear you will be back to visit! See you soon.
Related Staff:
April 28, 2021
Very pleased with the process. The receptionist was pleasant, friendly, and professional. The sales person was very understanding of my requests and went the extra mile to satisfy them. The finance dept was extremely helpful with financing as well as sealing the deal.
Written By: Clayton L
Clayton, thank you very much for taking the time to share your experience with us from start to finish! We hope to see you soon.
April 28, 2021
Written By: Tara P
We appreciate you takin the time to leave us a 5 star review, Tara!!
April 28, 2021
Rikki is very honest and communicates with customer in a timely fashion. I will only deal with her as she is very trust worthy. 😊
Written By: Brad G
Brad, we are happy to see this review! Thank you for sharing your experience with Rikki!!
April 28, 2021
Written By: Julia R
Julia, thank you for taking the time to leave us an awesome 5 star!
