1325 St. Laurent Blvd. , Ottawa, ON, K1G0Z7
Member since April 16, 2015
1325 St. Laurent Blvd. Ottawa ON K1G0Z71323 Reviews
276*Showing a selection of the total reviews available from Google.
*Showing a selection of the total reviews available from Facebook.
June 11, 2018
Small showroom and lot. No used inventory.
Written By: Roger W
Hi Roger, Please contact our Sales Manager Andy @ 613-701-0137 should you want assistance in locating a new or used VW. Having a small lot is certainly a disadvantage as we are only 5 KM's from downtown Ottawa. We hope that the majority of our clients can appreciate that being the most central VW dealer in Ottawa means that we will not have as much space as a newly built dealership in the suburbs.
June 11, 2018
Not great follow up. Great cars.
Written By: Tom A
Hi Tom, and thank you for the 3 stars. I did quickly look at your file and see that there were a number of emails back and forth as well as some quotes/ test driving. Feel free to contact us directly regarding your concerns about the follow up received.
June 11, 2018
Not great follow up. Great cars.
Written By: Tom A
Hi Tom, and thank you for the 3 stars. I did quickly look at your file and see that there were a number of emails back and forth as well as some quotes/ test driving. Feel free to contact us directly regarding your concerns about the follow up received.
June 10, 2018
Our vehicle’s (VW Jetta) engine light suddenly appeared while driving so we naturally contacted the closest VW dealership and asked to be transfered to the automobile service folks. To our surprise, the gentleman on the phone told us “not to bother because we won’t even touch your car for at least another week. It’s too busy.” He also said something about a check engine light not being a priority seeing as it wasn’t “flashing”. They outright refused my business. It’s almost as if this employee encouraged me to look elsewhere. I find this kind of service extremely cheap and am appalled management endorses this type of attitude.
Written By: A H
We apologize that our customer service didn't meet your expectations. Please contact Greg our Service Manager @ 613-701-0137.
June 10, 2018
Our vehicle’s (VW Jetta) engine light suddenly appeared while driving so we naturally contacted the closest VW dealership and asked to be transfered to the automobile service folks. To our surprise, the gentleman on the phone told us “not to bother because we won’t even touch your car for at least another week. It’s too busy.” He also said something about a check engine light not being a priority seeing as it wasn’t “flashing”. They outright refused my business. It’s almost as if this employee encouraged me to look elsewhere. I find this kind of service extremely cheap and am appalled management endorses this type of attitude.
Written By: A H
We apologize that our customer service didn't meet your expectations. Please contact Greg our Service Manager @ 613-701-0137.
June 09, 2018
Just went in to look at the new e-golf. They had no more allocated to their dealer but JD was very honest and helpful. We aren't ready for a new car, but got a good idea of what we want and when we might be able to get it.
Written By: John-Boy H
We're happy that you had a great experience with JD! He's an asset to our organization!
June 09, 2018
Just went in to look at the new e-golf. They had no more allocated to their dealer but JD was very honest and helpful. We aren't ready for a new car, but got a good idea of what we want and when we might be able to get it.
Written By: John-Boy H
We're happy that you had a great experience with JD! He's an asset to our organization!